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    Reviews Trusted Housesitters

    Are you planning on going away for a holiday or just for the weekend and concerned about the security of your home, or the comfort and safety of your pets? Or are you in need of a place to stay and a true animal lover? Trusted Housesitters combines these two scenarios to set up holiday goers with a housesitter and travelers or short term workers with a place to stay and a fluffy friend to keep you company! Read on to find out exactly how this works, and then find out if you can trust this company by reading genuine customer reviews!

    About Trusted Housesitters

    Founded in 2010, Trusted Housesitters is na online company that matches home and pet owners who are concerned about leaving their house empty whilst away, or that do not want to leave their pets in an expensive and impersonal kennel, with sitters who need a cheap place to stay and enjoy the company of animals. This benefits both sides as the owners get to relax on their holiday and feel sure that their pets are safe, as well as saving money by not having to hire a petsitter or rent out a kennel. On the other hand the sitters also benefit from free accomodation for anywhere from a weekend to a year. I.D. checks are done on both sides before the site allows any transactions to occur.

    Watch this advertisement for Trusted Housesitters to see customers discuss the benefits of using this service!

    Customer Services

    Whether you are a house sitter or a home owner, the Trusted Housesitters website is set up perfectly to make it easy for your use. All you have to do if you own a home is type in your location, and if you are a sitter, type in where you would like to house and pet sit. Once you have done so you will be able to see the available homes and sitters in that area. In order to see any extra information or details you will then be asked to sign up, which costs £7.42 a month, or £89 for the year.

    Complaints, Advice and Feedback for customers considering signing up to Trusted Housesitters

    Do you or have you previously had an account with Trusted Housesitters? As a home owner, what did you think about the ease and security of finding a sitter this way? Did you feel like your pets were in good hands or were you constantly stressing over their well being? As a sitter, what did you think about living with a stranger's pets in a stranger's home? Were you able to totally relax and bond with the neighbours and locals and pets? Whether you have been on either side, feel free to leave a customer review with your opinion to let others know what to expect with this company.

    What do customers of Trusted Housesitters think of their services? Read and write customer reviews about security & the trustworthiness of the sitters

    Trusted Housesitters
    Reviews, complaints and customer experiences (3)

    6.8
    67% Would buy here again!
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    8
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    6
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    6.6
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    6.6

    All reviews

    Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

    I always keepmy good trust on trusted housesitters when it comes to leave my beloved pet in home

    I have one Doberman, his name is Dart ( because of he fast like dart!!!) We were planning for a long time to get a holiday but Dart is our concern. Last time we use to leave him with our uncle but once he passes away, never got such trust
    Now, I come to know about these guys.
    I mean I use to have a caretaker for my home as well. This time I saved money for two. I get their services, they had me great man, expertise , very well behaviour and good with animals. Dart liked him. W

    We came afer 7 days from holidays and eveything was perfect, even Dart was more cheerful and friendly.. he did miss us but I guess trusted housestitter saved us.

    By: Josh Gurierla04-08-2017
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    Yes
    10
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    No Purchase

    Last year my husband & I used "Trusted Housesitters" to look after our home and little cat for 2 weeks. A couple responded from the south of England - we are in NE Scotland. We were all booked up in late January with them for our holiday in June. We met them a week before they were due to arrive at our home in Aberdeen as they were visiting and staying with family there. Everything seemed wonderful. !! They arrived at our home the day before our departure.
    We communicated via WhatsApp and I became concerned as they were hardly ever in our home during any of the days - they were constantly away visiting friends or out sightseeing. I became concerned about how neglected our little cat might be. Also our home is quite isolated. On our return home my fears came to light. They had left before we arrived home on the day of our return. Our front door had been left unlocked. Our little cat was nowhere to be seen. The bottom of the bath was left full of dried foam. Cutlery, crockery in the kitchen was covered in watermarks. Our garden and greenhouse had been terrible neglected with lack of water - we have hoses available which we showed them. My house plant pots were full of water - obviously watered the night before. They also watered an artificial plant which looks nothing like real and ruined an antique table belonging to my late parents. They had been in rooms which they weren't required to be in and left furniture moved. I have also discovered personal items missing. Our little cat eventually arrived home hours later but extremely frightened. She was a rescue cat which we had adopted 5 years ago. She had obviously had to fend for herself being shut out all night. She always likes to be in the house at night. This couple used our home as a sleep over for visiting their family instead of looking after our home and little cat. They had also left a lot of their rubbish behind - beer bottles and wine bottles!!!!! for us to clear up. We had a wonderful holiday celebrating our 30th wedding anniversary but ruined by these two very selfish, untidy and totally untrustworthy individuals. I feel very concerned and worried about leaving a stranger/strangers looking after our home again.
    Would I shop again? - I'm not sure.

    By: Mrs E Scott01-10-2020
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    Yes
    6
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    Membership

    I did not have the best experience with Trusted House Sitters. I had a simple request – take care of one adorable cat for 3 weeks. I had three responses to that request and within days all of them declined because they got ‘better offers.’ One didn’t want to travel across borders due to corona which I understood. So I lost all three and then started doing research on profiles and inviting people to apply. Everyone turned me down. One of the people who accepted told me she was positive that she would come so I bought my flights. The next day she declined. A stressful emotional roller coaster. THS has a guarantee which I was counting on if this didn’t work: ‘If you do not receive any sitter applications within 14 days of posting your first listing, you’ll receive your money back with no strings attached.’ While I did receive applications, all of them cancelled their applications so in effect there were no valid applications. I finally found a cat sitter through friends and contacted THS for a refund since I met the criteria of no valid application during the first two weeks. They refused my request for a refund. This coronavirus has given companies the opportunity to take advantage of their customers. I’ve been fighting two airlines for 6 months to get refunds on flights they cancelled. Ive had hotels with free cancellation policies refuse to refund me, and now this. I hope everyone remembers who treated them right and who didn’t during this crisis and that we make sure those companies who were greedy are not patronized when things get better.

    By: Cynthia Caughey14-08-2020
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    Would buy here again
    No
    4.5
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    FAQ

    Is Trusted Housesitters a trustworthy company?

    There are currently 3 customer review posted about Trusted Housesitters. On average, they received a star-grading of 6.8/10, with 67% of the reviewers indicating that they would buy from the brand again.

    What services or products do Trusted Housesitters offer?

    Trusted Housesitters is mainly active in the General category, more specifically with House & Garden.

    I have read all the reviews. What now?

    Did you get a positive impression from the reviews? If so, then you can place your order on the Trusted Housesitters website with confidence. If not you can find many other brands to read about on our website!