Verisure Smart Alarms - Overall Rating based on 88 reviews

52% Would buy here again




Featured Reviews

Most relevant positive review

  2024-06-03
Alarm servicing and resolution
I was really impressed with how professional and polite the technician was when he came to servic...Read on
Green

Most relevant negative review

  2024-04-19
Alarm system purchase
I bought an alarm system from this company not long ago and I have to say, I'm pretty disapp...Read on
Yasmine Saunders

Review with most votes

  2019-09-18
Home Alarm Kit
I was burgled recently and wanted an alarm to feel safe again. In less than 24h I had the Verisur...Read on
Pep Halep

Reviews (88)

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    Alarm servicing and resolution

    I was really impressed with how professional and polite the technician was when he came to service my alarm system. He did a great job and even took the time to explain how everything works, which I thought was really nice. I really appreciate the help and quick response to fix everything.


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    Smart alarm system purchase

    The ordering process was really easy and stress-free. The customer service was amazing, with the staff being super efficient and helpful. I was really impressed by their knowledge and professionalism. The pricing was fair considering how good the product and service are. Delivery was quick, and the installation was done smoothly and professionally. Overall, I am extremely happy with my purchase and would definitely recommend this company.


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    Smart alarm system purchase

    I recently bought a smart alarm system and had a really good experience with the company. The person who came to my house to install it knew their stuff and explained everything well. The installation was done quickly and I felt like the product was top-notch. I was really pleased with the customer service I received, they even checked in after the installation. The app is simple to use and the controls are easy to understand. When it comes to the cost, I thought it was fair considering the security it offers. Overall, I'm really happy with my purchase and would definitely recommend this company to others.


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    Quick and efficient alarm installation

    I recently had an alarm system installed and I was really impressed with the engineer who came to set it up. I asked for an early appointment because of my work and he arrived on time, providing great customer service the whole time. He was polite, friendly, and respectful of my home, which I was pleased about. The installation was done quickly and smoothly, with no problems at all, and I was very happy with the service.


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    Smart alarms, security, peace of mind.

    I've just got myself a smart alarm system for my home and I'm really pleased with how secure and safe it makes me feel. The system works so well - if I'm not at home and the alarms go off, Verisure will be alerted straight away if someone tries to get in. They'll get in touch with me right away and, if needed, send someone to check on my house. Having this kind of protection is so important to me and it really makes me feel secure and safe when I'm at home.


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    Thorough system review by technician

    So, Gary from the company popped over to have a look at our alarm system. He really made an effort to make sure everything was working properly. Instead of just taking a quick look and heading off, he took the time to check all the sensors, cameras, and fobs. It was obvious that he was committed to solving our problem and making sure we felt safe and secure in our own home.


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    Alarm system installation

    The installation of the alarm system went really smoothly and efficiently. The engineer, Brian, was right on time and gave me a call before he arrived to let me know. He was really friendly and professional, taking the time to explain everything about the installation and answering all my questions. Brian got everything set up with no problems and made sure everything was working perfectly before he left. It was an overall pleasant experience and I'm really happy with the service I received.


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    Alarm system purchase

    I bought an alarm system from this company not long ago and I have to say, I'm pretty disappointed with how things have turned out. The system keeps having glitches and doesn't actually give me the security level they said it would.


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    Safety system

    My neighbour kept sneaking onto my property, so I had to figure out a way to keep myself safe. I contacted Iddi to order a security system, and he was really friendly and helpful. When Joe came to install it, he was so knowledgeable and efficient. I feel much safer now, knowing that my new security system is in place. Thank you both so much!


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    Efficient service explanation

    I have to say, I was really impressed with the service from Tyran. He really knew his stuff and made sure to go through everything with me, so I knew exactly what the company was offering. It was nice to have someone so competent and quick sorting out our alarm system installation.


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    Smart alarms installation

    The guy who came to set up our smart alarms was absolutely brilliant! He was really friendly and made sure everything was spot on. He even had a little sing-song with my little sister! It was so awesome!!


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    Alarm system purchase

    I had my alarm system fitted by this really great guy called Gary. He was so professional and knew absolutely everything about alarms. He explained everything to me in a really easy-to-understand way and even shared some really helpful advice. Thanks to him, I feel so much safer and secure now!


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    Home security system

    I've just bought a home security system and I've got to say, I'm really impressed with how well it works. Everything is set up smoothly and it gives me a real sense of security knowing my house is protected by such a reliable system. I feel a lot safer with this alarm system in place. Plus, the customer service team was really helpful and quick to respond, they explained everything during the ordering process and answered all my questions.


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    Customer service quality

    I am really happy with the excellent customer service I've received from the company. The staff are well-informed, polite, and really helpful in addressing any questions or issues. My overall experience with the service has been really positive, and I wouldn't hesitate to recommend it to others.


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    Smart alarm system installation

    I just got this smart alarm system fitted by a chap called Gary Rodrigues. He was great - really sorted out all our security worries in no time and even gave us some top tips on getting the most out of the system. I was really impressed with how professional and knowledgeable he was.


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    Faulty alarm system

    I had a bit of a scary situation with my alarm system recently (no pun intended). Turns out, the siren wasn't working and neither me nor the company noticed. You can imagine my surprise when I realised a crucial part of my security system wasn't working! I got in touch with the company and they did refund me for a month, but I think they should have done more to fix the problem.


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    Camera and alarm system repair

    I had a problem with my camera and alarm system, so I reached out to this company for help. The technician who came to my house was really polite and professional, and he knew a lot about the issues I was having. He even called beforehand to see if he could come earlier, and he arrived right on time. He managed to fix the problem I was having, and I was really impressed with the service he provided. I also liked how he kept me informed throughout the whole process.


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    New customer satisfaction

    I'm really happy to say that my experience with the company has been absolutely brilliant. Right from the first phone call to sort out all the details and receive some advice, to the outstanding service that Adam Roberts provided, I've been really impressed. I really liked how polite and helpful Adam was, and he explained everything clearly about the service. As a new customer, I'm looking forward to a smooth and efficient process in the future.


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    Quick installation, caring customer service

    The customer service at this company is fantastic. I was really impressed by how quickly they got back to me and arranged the installation appointment. The installers turned up on time and did a great job setting up the system. Everyone on the team was professional and caring, asking all the right questions to make sure they understood my security needs and giving me personalised solutions. I genuinely felt like they were looking out for me and making sure I had the best security in place. Thanks to them, I now feel much safer in my own home.


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    Quick and efficient maintenance visit

    The engineer turned up on time, was very professional, and clearly knew what he was doing. He showed his ID, checked the system, and changed the sensor batteries in no time at all. Because of him and the team, we feel much safer in our home.