Bernardelli Store Reviews
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Reviews (10)
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Excellent customer service
I've got to say, I had a really great experience with the customer service at that store recently. As soon as I stepped inside, they welcomed me with a friendly greeting and helped me out straight away. The staff knew their stuff about the products and made sure I got exactly what I needed. The packaging details were clear and nicely done, and the products were top-notch quality. The delivery was quick and on schedule, which just made the whole experience even better. Thanks so much for the fantastic customer service!
Clothes for a formal event
I popped into the store recently and I have to say, I was really impressed by how professional, knowledgeable, and classy the staff were. The whole vibe of the place was just so lovely, unique, and high-end - as soon as I stepped in, I felt like I was in for a luxurious treat. The team there were super helpful, guiding me to find the ideal outfit for a fancy do I've got coming up. Their eye for detail and grasp of the latest fashion trends made the whole shopping trip easy and fun.
Shoe purchase
I bought a pair of shoes from this shop not long ago and I have to say, I was really impressed with the service I got. The staff were so helpful and quick to reply to my emails whenever I needed help. My shoes arrived just 2 days after I ordered them, which was great. They were even more gorgeous and well-made than I expected. All in all, this has been the best online shopping experience I've had in ages.
Excellent customer service
I had such a great time shopping in that store. The staff there were really friendly and dependable. Their customer service is just superb! I bought something from them not too long ago and they were so helpful with my online order. They answered all my questions really quickly, so I didn't have to wait around. It's a shame I can only give them a maximum of 5 stars!
luxury handbag
I can't believe how awful the service was at that store. The total lack of communication and professionalism just blew me away. I ordered a fancy handbag online, only to be told they didn't actually have it in stock, despite the website saying they did. It was such a waste of my time and money. The customer service was beyond terrible, and I definitely won't be shopping there again.
Stylish clothing purchase
As a customer in this shop, I was really impressed by how helpful and friendly the staff were. They were so attentive and made my shopping trip a really enjoyable one. The choice of fashionable clothes in the store was great, and the staff's help in picking out the right pieces was so helpful. I'll definitely be coming back here for more shopping in the future.
clothing and accessories
This shop is amazing, they have so many great clothes and accessories to choose from. I've been shopping here for years and I always find something I love. The staff are so nice and always willing to help, it makes shopping here a pleasure. I know I can always count on this shop to have something special and on-trend.
Excellent product
I absolutely loved the product I bought! It arrived so fast and the packaging was just gorgeous. I would definitely recommend it to everyone.
Clothing item
I bought some clothes from this shop not long ago, but they didn't fit like I thought they would. I tried to send them back, but it was such a pain. The website gave me a link and an email for returns, but it was all so confusing and unclear. I ended up just going round and round in circles, trying to figure out how to send the item back overseas. It was such a hassle and in the end, a complete waste of my time and money.
Shoes purchase
I recently bought a pair of shoes from Bernardelli Store and I must say, I was really disappointed. The shoes I received didn't match the description on the website at all, and the sizing was completely off. They should have made it clear on their site that the sizes run small.
It's pretty unacceptable for a store like Bernardelli to be so sloppy with their product descriptions. On top of that, I had to pay customs duties and return fees, which was a real let-down. They could've at least offered a free returns label, considering all the hassle and extra costs I had to deal with.
Overall, my shopping experience at Bernardelli Store was really disappointing, and I won't be going back there in the future.
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