Boohoo

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Boohoo

50% Would buy here again

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Spotlight: What are our customers saying?

Z
zaara
NEIL CATTO and the owner CAROL KANE The CEO answered me immediately and promised to sort out my problem. However this morning I am still getting the run around and they REFUSE to send a returns...Read on
D
djksohipo;
such content among the reasons for this trend.[46] Wales disputed these claims in 2009, denying the decline and questioning the study's methodology.[47] Two years later, in 2011, he acknowledged a ...Read on
R
rivera oscars
????????????????)???????????????????????? ???????????????????? ???????????????????????? +???? ???????????? ???????????? ???????????????? (????????????????) ????????PP????????T_???????????????...Read on
D
dljnk;
for next day. I was told that there system automatically sets the delivery to standard and its my job to change it to Premier (even though I added Premier to my basket) what a scam! I bet they have...Read on
G
Gerrit Jan Willemsen
I ordered 2 dresses for my wife and paid extra for express delivery 1-2 days. Today was the deadline to receive the order and suddenly I get an email sating my order had been delivered. After...Read on

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    I have emailed the CEO


    NEIL CATTO and the owner CAROL KANE
    The CEO answered me immediately and promised to sort out my problem. However this morning I am still getting the run around and they REFUSE to send a returns label unless I send them photographs of the items. How can you send a photograph of something that wasn't in the parcel.
    They have ripped me off to the tune of £45 and apparently that's ABSOLUTELY
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    Sports is the ultimate destination for Sports fans from around the World. Get latest formula 1 today[/url and updates


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    djskhoijpo;

    such content among the reasons for this trend.[46] Wales disputed these claims in 2009, denying the decline and questioning the study's methodology.[47] Two years later, in 2011, he acknowledged a slight decline, noting a decrease from "a little more than 36,000 writers" in June 2010 to
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    badog

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    dlkn

    for next day. I was told that there system automatically sets the delivery to standard and its my job to change it to Premier (even though I added Premier to my basket) what a scam! I bet they have caught out thousands of customers with this! I asked for my order to be cancelled, they said no ( even though it hadn't been sent at this point, I asked for the £7.99 to be refunded they said no again, even though I have paid for a service and they have not provided. I then asked to make a complaint, to which I was told, this is not a hotline!!!! And refused to give me any details to complain to. I found the details myself and made a complaint and they do NOT care!! Do not shop with this scamming
    customer support phone number+1-8-O=5-6-O=8-5=4-O=6

    customer service phone number+1=8-O)(5-6=O-8=5-4=O-6


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    2 women's dresses

    I ordered 2 dresses for my wife and paid extra for express delivery 1-2 days.

    Today was the deadline to receive the order and suddenly I get an email sating my order had been delivered. After enquiring, they for no reason decided that my order should be delivered to a collection point, even though I gave my full address and there is people at home ALL the time. I am not able to collect and also paid for the extra charge of the express delivery to have it sent to my home.

    When contacting the customer service is appalling the level of ineptitude that can be found. No help whatsoever to the point on just telling "you collect or the product is returned to us". Just like that, they make the mistake but offer no help or anything, no acknowledgement of the extra money paid that so far they do not want to give back! And just the fact that you take the time to buy from them and expect them to fullfill their own temrs and conditions but they just want to rip your money!


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    BooHoo

    STAY AWAY FROM THIS COMPANY - They send your parcels to wrong address and REFUSE to help. Even though Hermes said they just need BooHoo to confirm the correct address and they can change it, boohoo refused to help. I was passed around 4 different agents and it’s felt like robots, no one cared and they just kept repeating the same ..... horrible customer service! Took my money and sent the items somewhere random! Shocking … Go to ASOS if you want a quality level of service!!


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    khbjln,.

    ". But it's already 7 days since my original scheduled delivery and I still don't get the water. Per the customer service advise, I sent an inquiry through www.water.com but nobody responded. I tried to reach out the local managers through customer service but no response. CAN ANYONE F
    CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) CUSTOMER SERVICE PHONE NUMBER +1((8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0)


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    n,m.,

    Stick to Herts, Avis, Sixt, Enterprise or Alamo as others especially in the Airport and most notably, * GoldCar * WILL rip you off by trying to pre-authorise the excess payment and then find any old scratch in order to
    CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(2)(5)(4)(2)(0)(O)(9) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(2)(5)(4)(2)(0)(O)(9) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(2)(5)(4)(2)(0)(O)(9) CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(2)(5)(4)(2)(0)(O)(9) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(2)(5)(4)(2)(0)(O)(9) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(2)(5)(4)(2)(0)(O)(9)


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    Jeans /boots/blazer /tops

    Jeans are not true to size avoid at all costs.. Received blazer was absolutely stinking of smoke tad cheeky on what's app group got refunded in the end once they received item.. Boots paid next day delivery and charged for it but email to state they will be here next working day instead of next day when item is needed also tops have not been size worthy I'm a 12 bought a 14 and Still to small and very seethrough Don't think I will use again as last few months items and service have been terrible.

    Waiting for a refund, need to send 2 receipts through on wattsapp not sure how to get on to boohoo this way


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    Communication is a struggle

    Ordered a few dresses and 1 pair of shoes here.
    The dresses are great, but the shoes are just way too small.

    After a bit of a struggle due to very bad communication with these people, I was finally able to return the shoes and get a refund.

    I would not buy shoes here again or anything else where the fit is really important... I would rather avoid communicating with Boohoo. But for jewellery and dresses, it's perfectly fine, because they are really cheap.


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    Clothing

    I’m very disappointed that boohoo continue to use Hermes for delivery rather than sourcing an alternative courier. The delays in receiving orders is very discouraging. My order has been delivered to the local shop who tells me they haven’t received order from Hermes, I’m disappointed and frustrated that I can’t travel with my parcel. Also there is a long delay with response from boohoo WhatsApp customer services and would suggest that you do better and respond promptly as there is currently no customer satisfaction.


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    ajkbdlnk

    items were lost and asked if i wanted tefund or resend,, i replied immediately as i do all emails however
    CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) CUSTOMER SERVICE PHONE NUMBER +1((8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0)


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    ndmbjcklhi

    getting my attorney in olved CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) CUSTOMER SERVICE PHONE NUMBER +1((8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0)


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    ,jnlk

    customer(service)+1*8o5*6o8*54o6*(phone)(number)+1*8o5*6o8*54o6*
    headquarters phone number+1*8o5*6o8*54o6*corporate phone number +1*8o5*6o8*54o6*
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    headquarters phone number+1*8o5*6o8*54o6*corporate phone number +1*8o5*6o8*54o6*


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    2 giftcards

    I bought 2 gift cards as a birthday present to be delivered by email almost 3 weeks ago. On the recipient’s birthday in September, I received an email from BooHoo that my gift cards were sent. However, they were never received. Somehow my gift cards/order number got lost in the ether and I could only prove that I bought them by sending a screenshot of the transaction from my bank app. After more than 2 weeks of hassle and daily contact with the complaints department, the gift cards were finally received. The complaints department said they requested to resend these gift cards daily but never materialised in the recipient’s email box. And no compensation offered. An absolute disgrace and will never use again.


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    8 Dresses

    Have been waiting for my clothes to arrive. Theres no communication whatsoever. They claimed you could track the clothes but i havent been able to since they allegedly left the UK. Its been weeks! Never purchasing from them again

    i havent been able to since they allegedly left the UK. Its been weeks! Never purchasing from them again
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    7 dresses

    Bought 7 dresses. So excited to open it when received. Tried them on and was unhappy. All poor quality and cheap looking materials. I will never shop again with boohoo. I know the quality is bad as my daughter gave me Xmas present in 2017 from boohoo. I thought they have change their workmanship since they acquire many high street shops but it’s the same.
    Never again.

    Have been waiting for my clothes to arrive. Theres no communication whatsoever. They claimed you could track the clothes but i havent been able to since they allegedly left the UK. Its been weeks! Never purchasing from them again.


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    Men's clothing

    Paid for Premium delivery which is supposed to ensure free delivery for a year but this is a scam. No reply from customer services on email or any social media platform. Discount offers are also a sham!

    delivery which is supposed to ensure free delivery for a year but this is a scam. No reply from customer services on email or any social media platform. Discount offers are also a sham!
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    2 jackets

    I paid for next day delivery as I needed it that day before I go away I still haven't recieved it Boohoo saying DPD have it DPD saying boohoo have it .. load of ... I definitely won't be ordering again


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Boohoo

You want it, we got it! Boohoo was once ‘Manchester's best-kept secret’, but has since spread its wings to other countries. With commercials for trendy youngsters in stylish clothes, hanging around in landscapes that are just as stylish, they try to conquer the market. Do they succeed? Leave your reviewto let others know what you think of the quality of their clothing, their customer service and of the fashion they offer.

What is Boohoo?
Boohoo.com is a UK-based online fashion retailer that was founded in 2006 by the young fashion experts and enthusiastsMahmud Kamani and Carol Kane. Boohoo is an online clothing retailer that quickly became a trusted global brand synonymous with quality at the right price; thanks to the development policies undertaken by the corporate entourage over the years, today this company is able to act as a reference point for all the users who are looking for fashion clothing to wear on any occasion. 

Proving itself as one of the most efficient online activities in the industry, like Zaful, Displate and QP jewellers just to mention some of the companies that have most conquered the online clothing market in recent years, Boohoo has immediately gained the loyalty of over one a million fans around the world and by virtue of the public success, in 2012 the company had already taken hold on an intercontinental level by launching its brand in Australia and the United States, to then proceed with the opening of the first HQ in London: since 2013, over four million users felt in love with the particular vision of a company that makes maximum customer satisfaction and social commitment its strength. 

Boohoo's Clothing is Fashion
Boohoo jacket, Boohoo men's suits, swim andbeachwear for £ 5, Denim dresses, New Look tops, Boohoo shoe Trainers and Ankle Boots, Newlook shoes as well as many personalized accessories for men and women which can be viewed by connecting directly to the online platform. Boohoo works with dedication to offer its customers quality clothing at the best market price; thanks to the constant and careful commitment of the various teams of fashion specialists located in the offices of Burnley, Leicester, Manchester, Berlin, Paris, Sidney, Los Angeles and New York, every customer can use innovative mobile apps and the help of the efficient customer support to make fashion purchases at the conditions that satisfy the most.
 

Boohoo's prices
Boohoo has always based its business on an excellent price-quality ratio, as the company believes that only in this way it is possible to meet specific users’ needs. With prices for men's and women's dresses ranging from a minimum of £5 to a maximum of £30, and an average of around £10 - £20, anyone can find the clothes they are looking for to wear on every occasion, and proceed to their purchase without having to face hidden costs; a business model adopted by competitors like Zaful or Next Clothes, and that today finds its greatest example in innovative online platforms like Boohoo.

£4.75 Halterneck Plunge Swimsuit, £8.00Yellow Snake Micro Mini Grab Bag, £11.20 Mesh & Lace Babydoll & String Set, £12.60 Boohoo man Quavo Velour Sweater with Rib, £10.50 Boohooman Double Buckle Sandal, Boohoo plus size, as well as Zara clothes on sale with the formula everything5pounds; on Boohoo you can find daily deals at 30%, discounts up to 50%, boohoo sales for premium subscribers, and many other offers designed specifically for all male and female users.

Depending on the season, on Boohoo you can also find offers up to 70% on all purchases relating to new arrivals, and take advantage of the standard delivery at just £3.99 to receive the clothing you wish to wear directly at your home.

How did Boohoo get so successful?
Boohoo has always based its business on an excellent price-quality ratio, as the company believes that only in this way it is possible to meet specific users’ needs. With prices for men's and women's dresses ranging from a minimum of £5 to a maximum of £30, and an average of around £10 - £20, anyone can find the clothes they are looking for to wear on every occasion, and proceed to their purchase without having to face hidden costs; a business model adopted by competitors like Zaful or Next Clothes, and that today finds its greatest example in innovative online platforms like Boohoo.

Which other companies does Boohoo own?
- Boohooman
- PrettyLittleThing
- Nasty Gal

Services of Boohoo
Boohoo offers everything that has to do with fashion; You can find and combine thousands of fashion styles for both ladies and gentlemen. Looking for the newest top,jumpsuit, pump? Or maybe complete your collection with interesting accessories? Or are you just looking for a nice offer in sales? Via their website, you can easily search and order. They have many offers for free delivery. You can pay via credit card (Visa or MasterCard) or PayPal. Who wants to stay posted on the newest fashion and wants to receive exclusive special offers there is a Boohoo newsletter you can subscribe to. And of course, the company makes use of all the important social media, like Facebook, Twitter, YouTube, Instagram, Google+, Pinterest and SnapChat. And they have their blog.

How long will it take for Boohoo to delivery my parcel? 
Boohoo is an online store that allows you to make purchases in the way that best suits customers’ specific needs and for this, in addition to the many discounts and interesting offers that people can take advantage of every day, all users can choose the shipping method that makes to their case.

From standard shipping to £3.99 for national deliveries up to 5 days, to detailed international Next Day shipping services that offer special guarantees based on the user’s needs; Boohoo allows you to choose the operator you want, as well as gives you the opportunity to have the package delivered to neighbors and other trusted people in case you have problems in meeting the courier on the set date. 

Thanks to an efficient logistics network supported by over 4000 operators located all over the world, those who prefer to collect the package by themselves, can select the nearest collection point and go in person at the most appropriate time.

Boohoo's Customer Service
Boohoo UK takes its users' needs seriously and for this, whether it is to have advice on the various clothes on sale or more information about the different services available, the customer service is always ready to support you. You can contact Boohoo experts via twitter, facebook, email or WhatsApp, to talk directly with an operator and find answers to your questions; the service is active 24 hours, 7 days a week and allows you to be always up to date about the latest news, as well as to examine the doubts of other users who have relied on Boohoo to better meet their clothing needs over time. 

Boohoo's Refund and Return Policy
Since the objective of Boohoo's experts is the maximum customer satisfaction, the company is always committed to promoting purchase conditions that can benefit every user, such as the right of return at specific terms for each item purchased.

For anyone interested in more information, on the Boohoo online platform it is possible to find all the details regarding how to cancel an order, the preparation of the package to be sent, and the conditions under which the clothing can be returned: possibility of return up to 14 days from receipt of the goods even in the event that the original package is no longer available, cancellation of shipping and full refund of the item, download of the label directly from the website, and to better protect the health of the loyal users, prohibition of the return of cosmetics, jewellery and intimate goods in the event that the seal of hygiene has been broken.

Boohoo's Promotions
Boohoo provides refer-a-friend programs to receive vouchers and 30% discounts on new customers' purchases, opportunities for students who want to buy quality clothing at low prices, or become a brand ambassador and thus combine their studies with their own passions, as well as affiliations programs for partners who wish to become part of the international brand Boohoo. 

To find out about all the promotions and Boohoo promo codes, such as the recycling program for example, it is advisable to visit the company's website and social pages, as here are published opportunities that vary according to Boohoo's social plans; recently the team is looking for songwriters, DJs and producers to expand the staff of creative artists at support of their marketing campaigns and the charity initiatives in which the online clothing company is engaged: Boohoo is very active in the social field, and part of his interests is aimed at improving the daily living conditions of the world's poorest citizens.

What people like from Boohoo's clothing
In a market where every user has the possibility to connect to the companies of all over the world, it is very difficult to build loyalty even when you commit yourself with maximum dedication; for this reason we cannot but appreciate a company that every day manages to satisfy the particular intimate needs of millions of users, while simultaneously supporting a better future for the benefit of all those who have few resources to reach own goals.

The variety of clothing available to customers, the quality of the garments combined with the price available to everyone, the online user-friendly apparel shop, and the excellent customer service via social networks and email; reading the online Boohoo reviews UK it immediately becomes clear that this is a young and dynamic company, based on social business principles from which it has been possible to develop a reliable reality over time. 

Since its debut on the stock exchange, many partners are also quite attracted by the value of the shares, as well as curious to see how such a young company manages to grow in the stock market; there are big expectation after that in April 2018, Boohoo announced double revenue compared to the previous year: up to £580 million and a 22 per cent increase in customers

What are the most important complaints that people have about Boohoo?
Boohoo is a company able to satisfy the needs of those who turn to its attention, nevertheless, it happens that there are cases in which for one reason or another the service did not turn out to be up to expectations.

As reported by users who have had a not so positive experience, there were cases of communication issues due to the social platforms used by the company, and some delivery delays; few cases instead where incorrect goods were delivered, and completely absent the situations of fraud.

Is Boohoo safe?
Buying online always involves risks and that is why customers should always take precautions. Despite this, Boohoo over the years has been able to demonstrate that it takes users' cybersecurity seriously and thanks to the constant work of the entourage of specialists, the company rarely puts the safety of transactions at risk. Therefore, it can be concluded that Boohoo is a safe company to buy from!

There is always uncertainty due to the algorithms on which the latest generation intelligent systems are based, and this is a general situation that concerns every purchase made online; but as long as on the other side of the screen there is a flesh-and-blood team of experts ready to come to customers’ aid, every user has very little to worry about and on the contrary, many opportunities to take advantage of.

Do you have any complaints, compliments or suggestions for Boohoo?
Has something gone wrong with your order, then you can contact Boohoo's customer service through an online contactform.

 If an order is not to your satisfaction, then you can return it within the first 14 days with the price card still intact. To avoid the problem that the size is different than you expected, you can find an online sizing table. You can track your package on the site. If you have any questions, you can contact them on Twitter.

Did you order your newest outfits on Boohoo?
Let us know how this company suits you! Write a review and let everyone know what you think and how you experiencedthe services of Boohoo!

What do customers think of Boohoo?
Read and write experiences, opinions & reviews and complaints by customers of this growing online fashion clothing store