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I have emailed the CEO
NEIL CATTO and the owner CAROL KANE
The CEO answered me immediately and promised to sort out my problem. However this morning I am still getting the run around and they REFUSE to send a returns label unless I send them photographs of the items. How can you send a photograph of something that wasn't in the parcel.
They have ripped me off to the tune of £45 and apparently that's ABSOLUTELY
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such content among the reasons for this trend.[46] Wales disputed these claims in 2009, denying the decline and questioning the study's methodology.[47] Two years later, in 2011, he acknowledged a slight decline, noting a decrease from "a little more than 36,000 writers" in June 2010 to
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for next day. I was told that there system automatically sets the delivery to standard and its my job to change it to Premier (even though I added Premier to my basket) what a scam! I bet they have caught out thousands of customers with this! I asked for my order to be cancelled, they said no ( even though it hadn't been sent at this point, I asked for the £7.99 to be refunded they said no again, even though I have paid for a service and they have not provided. I then asked to make a complaint, to which I was told, this is not a hotline!!!! And refused to give me any details to complain to. I found the details myself and made a complaint and they do NOT care!! Do not shop with this scamming
customer support phone number+1-8-O=5-6-O=8-5=4-O=6
customer service phone number+1=8-O)(5-6=O-8=5-4=O-62 women's dresses
I ordered 2 dresses for my wife and paid extra for express delivery 1-2 days.
Today was the deadline to receive the order and suddenly I get an email sating my order had been delivered. After enquiring, they for no reason decided that my order should be delivered to a collection point, even though I gave my full address and there is people at home ALL the time. I am not able to collect and also paid for the extra charge of the express delivery to have it sent to my home.
When contacting the customer service is appalling the level of ineptitude that can be found. No help whatsoever to the point on just telling "you collect or the product is returned to us". Just like that, they make the mistake but offer no help or anything, no acknowledgement of the extra money paid that so far they do not want to give back! And just the fact that you take the time to buy from them and expect them to fullfill their own temrs and conditions but they just want to rip your money!BooHoo
STAY AWAY FROM THIS COMPANY - They send your parcels to wrong address and REFUSE to help. Even though Hermes said they just need BooHoo to confirm the correct address and they can change it, boohoo refused to help. I was passed around 4 different agents and it’s felt like robots, no one cared and they just kept repeating the same ..... horrible customer service! Took my money and sent the items somewhere random! Shocking … Go to ASOS if you want a quality level of service!!
khbjln,.
". But it's already 7 days since my original scheduled delivery and I still don't get the water. Per the customer service advise, I sent an inquiry through www.water.com but nobody responded. I tried to reach out the local managers through customer service but no response. CAN ANYONE F
CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) CUSTOMER SERVICE PHONE NUMBER +1((8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0)n,m.,
Stick to Herts, Avis, Sixt, Enterprise or Alamo as others especially in the Airport and most notably, * GoldCar * WILL rip you off by trying to pre-authorise the excess payment and then find any old scratch in order to
CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(2)(5)(4)(2)(0)(O)(9) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(2)(5)(4)(2)(0)(O)(9) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(2)(5)(4)(2)(0)(O)(9) CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(2)(5)(4)(2)(0)(O)(9) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(2)(5)(4)(2)(0)(O)(9) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(2)(5)(4)(2)(0)(O)(9)Jeans /boots/blazer /tops
Jeans are not true to size avoid at all costs.. Received blazer was absolutely stinking of smoke tad cheeky on what's app group got refunded in the end once they received item.. Boots paid next day delivery and charged for it but email to state they will be here next working day instead of next day when item is needed also tops have not been size worthy I'm a 12 bought a 14 and Still to small and very seethrough Don't think I will use again as last few months items and service have been terrible.
Waiting for a refund, need to send 2 receipts through on wattsapp not sure how to get on to boohoo this way
Communication is a struggle
Ordered a few dresses and 1 pair of shoes here.
The dresses are great, but the shoes are just way too small.
After a bit of a struggle due to very bad communication with these people, I was finally able to return the shoes and get a refund.
I would not buy shoes here again or anything else where the fit is really important... I would rather avoid communicating with Boohoo. But for jewellery and dresses, it's perfectly fine, because they are really cheap.Clothing
I’m very disappointed that boohoo continue to use Hermes for delivery rather than sourcing an alternative courier. The delays in receiving orders is very discouraging. My order has been delivered to the local shop who tells me they haven’t received order from Hermes, I’m disappointed and frustrated that I can’t travel with my parcel. Also there is a long delay with response from boohoo WhatsApp customer services and would suggest that you do better and respond promptly as there is currently no customer satisfaction.
ajkbdlnk
items were lost and asked if i wanted tefund or resend,, i replied immediately as i do all emails however
CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) CUSTOMER SERVICE PHONE NUMBER +1((8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0)ndmbjcklhi
getting my attorney in olved CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) CUSTOMER SERVICE PHONE NUMBER +1((8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0)
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customer(service)+1*8o5*6o8*54o6*(phone)(number)+1*8o5*6o8*54o6*
headquarters phone number+1*8o5*6o8*54o6*corporate phone number +1*8o5*6o8*54o6*
customer(service)+1*8o5*6o8*54o6*(phone)(number)+1*8o5*6o8*54o6*
headquarters phone number+1*8o5*6o8*54o6*corporate phone number +1*8o5*6o8*54o6*2 giftcards
I bought 2 gift cards as a birthday present to be delivered by email almost 3 weeks ago. On the recipient’s birthday in September, I received an email from BooHoo that my gift cards were sent. However, they were never received. Somehow my gift cards/order number got lost in the ether and I could only prove that I bought them by sending a screenshot of the transaction from my bank app. After more than 2 weeks of hassle and daily contact with the complaints department, the gift cards were finally received. The complaints department said they requested to resend these gift cards daily but never materialised in the recipient’s email box. And no compensation offered. An absolute disgrace and will never use again.
8 Dresses
Have been waiting for my clothes to arrive. Theres no communication whatsoever. They claimed you could track the clothes but i havent been able to since they allegedly left the UK. Its been weeks! Never purchasing from them again
i havent been able to since they allegedly left the UK. Its been weeks! Never purchasing from them again
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Bought 7 dresses. So excited to open it when received. Tried them on and was unhappy. All poor quality and cheap looking materials. I will never shop again with boohoo. I know the quality is bad as my daughter gave me Xmas present in 2017 from boohoo. I thought they have change their workmanship since they acquire many high street shops but it’s the same.
Never again.Have been waiting for my clothes to arrive. Theres no communication whatsoever. They claimed you could track the clothes but i havent been able to since they allegedly left the UK. Its been weeks! Never purchasing from them again.
Men's clothing
Paid for Premium delivery which is supposed to ensure free delivery for a year but this is a scam. No reply from customer services on email or any social media platform. Discount offers are also a sham!
delivery which is supposed to ensure free delivery for a year but this is a scam. No reply from customer services on email or any social media platform. Discount offers are also a sham!
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I paid for next day delivery as I needed it that day before I go away I still haven't recieved it Boohoo saying DPD have it DPD saying boohoo have it .. load of ... I definitely won't be ordering again
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