If you want to ready yourself for a romantic evening, a nice set of lingerie can come in handy. But since there are many shops, bands, retailers and department stores offering these items, it is not always easy to find the best nightwear supplier. So where can you go to? One of the shops that offers nightwear and lingerie is Boux Avenue. But what can you expect from this shop? What will the quality of their clothes be? Will they be both fashionable and comfortable? And what does Boux Avenue provide for customers that happen to have some kind of problem or complaint? For some insight information about Boux Avenue, read some reviews that were posted here by customers that have already shopped at Boux Avenue. These customers can tell you all about Boux Avenue, their services and their products so you will know what to expect if you decode to become a customer yourself.
About Boux Avenue
Boux Avenue is a shop that offers nightwear. Their collection of lingerie contains bodies, brallettes, bras, knickets, DD+ lingerie, matching sets, shapewear, stockings, hold ups, hosiery, suspenders and more. In their DD+ category, you can find DD+ bras, DD+ swimwear, DD+ matching sets and more. They also have a nightwear category with loungewear, boudoir, bottoms, teddies, robes, pyjamas, cami sets, babydolls, bodies, tops, chemises, novelty nightwear and nightshirts. Besides bedroom wear and nightwear, they also offer swimwear like boost bikinis, triangle bikinis, regular bikinis, strapless bikinis, DD+ swimwear, swimsuits and more. All of their clothing is available in size 28-38 and sizes 6-18. And they also offer accessories like beauty products, slippers, fragrances, handbag essentials, bridal accessories, bridal gifts, socks, hot water bottles, lip balm, tote bags, powdered tissues, mints, mirrors, cosmetic bags, makeup brush sets, keyrings and more.
Boux Avenue's Christmas ad 2016.
Services of Boux Avenue
If you want to buy stuff from Boux Avenue , you can do that in two ways. The first way is visiting a sjop. In their shops, they offer bra-fitting services and fitting rooms adjusted with three different light settings so you will see what each piece of lingerie looks like in every form of light. The dressing rooms are also adjusted with an intercom that helps you communicate with Boux Avenue’s fitting experts. The other way is ordering the lingerie, nightwear or swimwear online. In that case, Boux Avenue will send the items to your home. They also have a customer service that you can contact if any problem or complaint occurs.
Complaints, Compliments and Tips for Boux Avenue
Have you ever shopped at Boux Avenue before? Then we would like to know what that experience was like. Was the staff at their shop friendly and helpful? What is your opinion on the quality of their bras and nightshirts? Are their swimsuits durable enough to withstand salt sea water and chloride? Please leave a review and tell us what you think about Boux Avenue. Your personal experience and honest opinion can help other people decide if Boux Avenue is the kind of shop that they would like to shop at.
How sound will you sleep with nightwear from Boux Avenue? Read customer reviews about their hosiery, cami sets, bottoms, bras, swimwear, bikinis etc.
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I just like to say Tom from your head office spoke to him on the 17th dec at 2.40pm. I can not thank him enough for sorting my order out. So a big thank you. Please can someone pass this on to the management.
Lovely Nightwear! The range is too awesome, it is comfortable and easy. There are also some sexy and hot stuff, appealing for nights. In case you know, you love those kind of nightwear, so it is perfect.
Items are not true to size and from cheap fabrics. I had to buy different sizes in different styles. Definitely style over substance. Boux Avenue are quick to take your money, but if there are any issues with your purchase they are slow to process returns, and have an ineffective customer services department. Avoid buying online, get fitted correctly in-store. Preferably from a reputable lingerie brand.
I bought a pair of slippers and they turned up with the stitching undone on the front. I sent pictures of the faulty goods, including spotless soles to show they had not even been worn and was told several times they couldn’t find my account and then eventually made me send them back. I then only got a partial refund. They don’t reply to emails. The customer service is awful as is the quality of the goods. Won’t be using again
AVOID - THEY ROB YOU Avoid ordering from this company at all costs. I ordered a bikini along With a beach co-ord (matching lace top & trousers) I decided to keep the bikini but didn’t like the quality of the co-ord set.
Due to being on furlough I received the parcel and within a matter of hours I had taken my returns to the post office seeing as i was in when it was delivered & had plenty of time on my hands. (I have emailed proof of this to boux.)
I received only part of my refund. It was the amount just for the top half and it was missing the bottom half. I sent an email requesting this to be looked into. I received an email response simply stating they were sending me the bottom half of the matching set back to me as apparently there was no tag on it. IF this was the case (which I very much doubt) this is exactly how the items were sent to me. I hadn’t removed anything, I haven’t worn the garments. Quite frankly how could I have worn one half of a BEACH co-ord in a matter of a few hours.
They’re customer service is appalling. They wouldn’t even look into my complaint . I simply got 1 email saying ‘ the items being returned to you, the returns team have made a final decision’
I just wish I had looked at they’re reviews before ordering as clearly this is the sort of tricks they get up to after reading so many complaints. I’ve still not even received the bottoms that they’re supposedly sending back to me.
I know times are tough for all business right now but this is just robbery.
I will never shop in there stores or online after this experience and I hope this review will make other aware as I’d hate for anyone to have the same thing happen to them. But if you do order from them make sure you take photos of the parcel as soon as you receive it and how you send it back. Hopefully then they can’t claim you have removed tags.