La Redoute - Overall Rating based on 29 reviews

52% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-22
Great product selection, envir
I was really happy with the variety of products I found on the website, especially the ones that ...Read on
kimberly

Most relevant negative review

  2024-05-03
Bedsheets with blood stains
I recently bought a set of bedsheets from an online store and I was really let down by the qualit...Read on
Dan

Review with most votes

  2018-07-19
Best clothing brand to go for
Very much of brand says about perfection and quality in total. I have been using this brand for l...Read on
Stephen Yemen

Reviews (29)

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    Great product selection, environmentally responsible, and a discount offered made for a really good price.

    I was really happy with the variety of products I found on the website, especially the ones that were environmentally friendly. The discount they gave me made the overall price really reasonable too.


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    Simple browsing and ordering process

    I thought the process of browsing and ordering was really easy to follow and user-friendly. The app was great for moving around and picking out the things I wanted. I also liked how quickly my order arrived and the updates I got on its status.


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    Bedsheets with blood stains

    I recently bought a set of bedsheets from an online store and I was really let down by the quality of the product. When the package arrived and I opened it up, I saw dried blood stains all over the sheets right away. It was so gross and made me doubt the company's cleanliness standards. I guess these must have been used sheets that weren't checked properly before being put back in packaging and sold again. My whole experience with La Redoute was honestly disgusting and it's made me wary of buying from them again in the future.


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    Boots purchase

    I've been having an absolute nightmare tracking my delivery. The process is so slow and I never get any tracking details on time. Getting a refund for returns takes ages too. It's making me think twice about online shopping. And I'm a bit wary about downloading any more apps for this.


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    Wrong items received

    I recently ordered two pairs of shoes, but somehow got sent two white bedspreads instead. It's really baffling how sandals could be mixed up with bedspreads. Going through customer service was a bit of a pain - the phone lines are slow, and the online chat hardly even works. However, when I finally got through to someone, they were helpful in sorting things out. I'm feeling more annoyed than anything, now that I have to deal with returning the wrong items and ordering the shoes again. And to make matters worse, the shoes I wanted are now out of stock!


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    Quality and value for money

    I've been a loyal customer for years, and I must say, the quality and value for money are unbeatable. The products always exceed my expectations and the prices are reasonable. I never feel like I'm overpaying for what I get. The customer service is also top-notch; they are always helpful and quick to respond to any inquiries. The ordering process is simple and straightforward, making it easy to find what I need and purchase it hassle-free. The only downside is the delivery time can sometimes be a bit slow, but it's a small price to pay for the amazing products and service I receive.


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    Stylish clothing, unique homeware, easy navigation, simple delivery

    I recently bought some stuff from this online shop and I have to say, I was really impressed. They have a great selection of trendy clothes and cool homeware items that you just don't see everywhere. It's nice to find things that stand out from the usual stuff you see in stores here in the UK. Their app is really easy to use, which made shopping a breeze. And the delivery and returns were quick and simple, which I always appreciate. All in all, I'm really happy with my shopping experience at this online store.


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    Great quality items, some items cancelled but refunded

    I was really pleased with the quality of the things I got from my last order. They were really well made and made from good materials. I was a bit let down to discover that some of the things I wanted to get were cancelled without any explanation. It was nice that I was quickly refunded for those items, but it was still annoying. The delivery wasn't the fastest, but the company gave good service. In the end, the things I did get were satisfying and definitely worth the wait.


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    Outdoor sun loungers

    I bought a couple of outdoor sun loungers from this company, but they turned out to be rubbish as they fell apart after only a year of use. Even after getting someone who knows about these things to check them out, the company wouldn't give me my money back. The loungers were really poor quality and now they're only good for burning. Dealing with their customer service was a nightmare - they were no help at all. I suggest trying somewhere else for better quality and service.


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    Return process for a rug

    I've had such a terrible time trying to return this rug! I was told it would be picked up twice by the delivery company, but both times they didn't show up! I had to reschedule another collection, and it's been a real hassle. Waiting around all day for nothing is so irritating. Would they give me this much trouble if I was late with payment? Not cool at all!


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    Furniture

    I bought some furniture from a website and was happy with the choice and quality. But, I was a bit let down to discover that when it says something is in stock, it really means it's in stock in France, not the UK. This meant my delivery was delayed, as I had to wait for it to be shipped all the way from France to the UK before it could reach me.


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    My stylish French clothes

    I absolutely adore these clothes - they are so stylish and fit me perfectly! I've been a fan of them for ages and I definitely plan to keep buying more in the future.


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    Dress purchase

    I had a really awful experience with this company. Their customer service is basically non-existent, and they make it so difficult to return items. The mirror I ordered came late and damaged, but they won't own up to their mistake. I've wasted so much time on the phone trying to fix this, but they just brush off my concerns. I'm actually taking legal action against them now for their dodgy behaviour.


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    Wide selection, good pricing

    I was really pleased to see that they had loads of things I was after at prices that didn't cost an arm and a leg. Ordering was easy as pie and my delivery arrived surprisingly quickly. I managed to get everything I needed without any bother, and the quality of the stuff was spot on. All in all, I was well impressed with my shopping trip.


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    Low level black steel table

    I needed a simple black steel table for my table lamp and luckily La Redoute had just what I was after. Their website was super easy to navigate and I found the ideal piece in no time at all. The table is really well-made and looks great, plus the price was really reasonable. I'm thrilled with my purchase!


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    Unique items, deals, great quality

    I recently bought some stuff from this online shop and I have to say, I'm really impressed. They have a really cool range of products that you don't see in other stores. Plus, they often have sales and offers which makes shopping with them even better. The stuff I got was top-notch quality and I'm really happy with my purchase.


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    Clothing and home decor

    I bought some new clothes and bits for the house not long ago, and I have to say, I was really impressed with how easy it was to place my order. The website was well laid out and easy to use, so I had no trouble finding the items I liked. Everything went smoothly, and I got my order sorted without any problems.


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    Mickey Mouse highchair

    I recently bought the Mickey Mouse highchair from this shop. I've also got a few other items from the same collection like the travel cot and rocking chair. I really like how they all go well together and look fab. The quality of everything is really good, and I'm so happy with what I got. I got this highchair for my first grandchild, but I know it'll be used by any future grandchildren too. I'd definitely suggest this product to anyone wanting a cute and practical highchair.


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    Clothing items

    I recently bought some clothes and I was really impressed with the quality. The materials used were top-notch and the stitching was perfect. I got some great deals on them as well, which was a nice surprise. The items were definitely worth the money I paid. Plus, the delivery was super quick coming all the way from France, which made the whole experience even better. I'm really pleased with my purchase and I'll definitely be buying more from them in the future. Big thanks to the company for the high-quality products and great service.


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    Baby sleeping bag

    Terrible customer service. Delivered the wrong item, item was returned, when asked to refund cost of return because of their error they insisted a photo be sent of "the defect" in the item. We explained that there was no defect, it was just the wrong item, and that it had already been sent so no photo could be taken. They could not understand this so we just requested the refund for the item and not the return cost but they became unpleasant in the email exchange and have now stopped replying. Avoid at all costs.