Boux Avenue29 reviews
This rating is based on 29 genuine user reviews submitted directly through BritainReviews.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Pyjamas
I bought my wife a set of Ruby red pyjamas from Boux Avenue for Christmas. (I went here as Victoria's secret was sold out). What a nightmare! The pyjamas have very badly stained the white bed sheet, the duvet and the pillow cases. These are now unusable! (They are from the white company so not cheap). I have messaged Boux Ave and their response is that because we didn't wash the pyjamas prior to wearing them, it is my fault. Seriously! Who washes jeans, socks, shirts etc before wearing! (We've never washed prior to wearing her Victoria's Secret pjs which are similar colours). Absolutely shocking... please avoid this company and their products! This has been a very expensive experience!
Perfect plunge bra for my wedding dress
Oh my god, I was so pleased with the bra I ordered, it was exactly what I was looking for to go with my wedding dress! It arrived really quickly and looked just like it did in the picture. I will definitely be using that company again.
Pink bra and knickers
Oh my goodness! I recently bought this adorable pink bra and knickers set and I absolutely love it! The quality is really fantastic and it looks just like it did in the picture online. Also, it arrived really quickly which was just brilliant.
Underwear shopping
I went to the Trafford Centre with my girlfriend the other day because I needed help choosing some underwear for her. The staff there were so helpful and really paid attention to what my girlfriend wanted. The quality of the stuff we bought was top-notch and the prices were really good too. It was a great shopping trip all round.
Lingerie set
There's a problem with the delivery communication - it's pretty much non-existent! So, it's tricky to figure out when your order will actually turn up. The tracking link they sent doesn't really help, as it doesn't give much info on when the package will arrive. I tried emailing for some clarification, but I haven't heard anything back yet. It's really frustrating not knowing what's going on, especially when you're trying to organise to receive the delivery.
Bra with missing hook
I ordered something from this company not long ago and when it arrived, one of the bras was missing a hook. It was a bit annoying as it made me doubt the quality control there, and now I'm thinking twice about using them again. What's more, I've been struggling to reset my password to ask for a refund or an exchange, which has been really frustrating.
Recent bra purchase
As someone who's been a loyal customer of this brand for years, I have to say I'm really disappointed with the bra I bought recently. The quality has gone downhill - the underwire started poking out after only a few wears. And it's not just a one-time thing, it's happened twice now with my recent purchases. I've tried getting in touch with customer service through email, but my messages just aren't getting through. It's frustrating to spend so much money at this store and end up with cheap, poor quality products. I might have to start shopping elsewhere for my lingerie from now on.
Hoodie
I've got to say, the hoodie I bought was just what I wanted. The quality was top-notch, and it was exactly as described. Ordering was quick and easy, and the delivery was speedy too. I was really impressed with the service. All in all, it was a great experience and I'll definitely be coming back for more stuff in the future.
Satin f cup underwear sets
The satin F cup underwear sets I bought were really nice. The quality was brilliant and they washed well, just like they said. I've been a customer for a long time and I always return because the sizes are always right and it makes shopping simple. I'm really happy that they've started selling satin underwear in F cup sizes again after not having them for years.
lingerie set
I recently bought a lovely lingerie set from this shop and I have to say, I was really impressed with the whole experience. The process of ordering was super easy and straightforward, which made it really simple for me to find exactly what I was after. The staff were amazing - really friendly, knew their stuff, and helped me pick out the perfect size for my lingerie set. On top of that, the price of the lingerie set was fair and I felt like I got great value for the quality of the product. Plus, the delivery was quick and efficient, even faster than I expected. All in all, I had a great time shopping at this store and I would definitely recommend it to others.
Slippers purchase
I bought a pair of slippers from that shop recently and I've got to say, I'm really impressed with the quality. They're super soft and comfy, great for just chilling at home. And the price was really good too, especially for such a high-quality product. I'll definitely be going back there to get more stuff in the future.
Two bras
I've bought two new bras and they fit really well. However, one of them wasn't the same colour as advertised on the website, so I'll have to return it. It's a shame because it's such a nice bra.
Black lace knickers
I bought a pair of black lace knickers from this shop recently and I have to say, I was really happy with them. The quality of the knickers was great, especially for the price I paid. The lace material was soft and felt comfortable against my skin, and they fit perfectly according to the size chart on the website. I also liked the little details in the design, like the delicate lace trim that added an elegant touch. These knickers are now a regular part of my lingerie collection and I'll definitely be buying more in the future.
Strapless bra purchase
This bra is amazing! I found it on social media and thought I'd give it a go after hearing great things about it. And I have to say, it really lives up to the hype. It's super comfy and you can't even see it under clothes. I wear it loads and ended up getting it in different colours too. It's definitely become my favourite bra.
Lace bra & matching underwear
The staff at the shop were really lovely and helpful! They helped me pick out the perfect bra and underwear set, making sure everything fit perfectly. The manager, in particular, was fantastic - she spent a lot of time making sure I was comfortable and happy with my choices.
Pyjamas set
I bought a new pyjama set recently and was a bit gutted at first that the top had to be bought separately. But when it arrived, I have to say I'm really chuffed with it. The material is super soft and comfy, perfect for lazing about at home. The design is really cute and girly too, making me feel great even when I'm just chilling out. Overall, I'm really happy with my purchase and would definitely think about getting more nightwear from this shop in the future.
Recent lingerie purchase
I recently bought some lingerie and I'm quite disappointed with my experience. I paid for next day delivery three times but never got my order on time. The company also didn't refund the delivery charges, which was frustrating.
Additionally, when my order finally arrived, it was missing items and the bras I did receive were of poor quality. The material felt cheap and not up to the standard I usually expect from lingerie purchases.Black lace lingerie set
I recently bought a black lace lingerie set from this shop, and I have to say, I was really let down by the whole thing. I chose next day delivery and was excited to get my package quickly, but then I found out a few days later that Royal Mail hadn't even got my order yet. I had to sort it out myself and get in touch with customer service to cancel my order. Even though I did get all my money back, it was annoying to have to chase it up at all. The lack of communication and efficiency is really disappointing.
Padded, seamless, wireless bra and seamless microfibre pants
I've finally found a brand that actually lives up to its promises! I've been looking for a padded, seamless, wireless bra for ages, and I'm so happy to say that I've found the perfect one thanks to this brand. The bra fits like a dream, it's so comfortable to wear all day, and the padding doesn't budge even after washing it multiple times. And the seamless microfibre pants are just as amazing - comfy, well-fitting, and the cotton gusset is a nice added touch. Thanks for making underwear shopping so easy, I'll definitely be buying more from you in the future!
Pink pajama set
I bought this really lovely pink pajama set online, but it never arrived and I was gutted. I messaged the company to ask about it, and they told me they actually cancelled my order! They didn't even let me know beforehand, so rude. Now I'm just waiting for my refund and wondering why they scrapped my order. They really need to step up their game and improve their communication with customers, it's just not on!
About Boux Avenue
You might have been searching online for a company specialising in making fine garments like lingerie. However, upon your initial search, various companies are offering such products; however, due to this fact, it might prove to be a challenge to find one that would deliver on expectations, as not all online companies are trustworthy. Therefore, online customer reviews can help guide you and other shoppers towards finding one that would suit your expectations. On the other hand, it is highly recommended that you read previous comments about the company and its quality of goods, such as the ones left on Boux Avenue Reviews, as this might give you a clear understanding of what to expect from its quality of products and services.
About Boux Avenue
Since its launch in 2011, it has been inspired to bring the best lingerie and nightwear items from its headquarters in London. Henceforth, its expertly trained and passionate design team always curates the most fabulous collections. Moreover, it is proud to keep its clients at the forefront of every design and garment they make. With over 30 stores across the UK, its inspiration is always the Boux community.
What makes Boux Avenue unique?
Interestingly, what sets the brand apart from most competitors is that it only incorporates designs by its all-female-led in-house team directed by the Product and Brand Director Zoe Price-Smith. In addition, the company prides itself on only selecting the best hand-picked fabrics and is passionate about stunning details; however, when looking at the excellent support, all the shapes of its collections are unique in every way.
Products and Services of Boux Avenue
Boux Avenue believes all women should feel fabulous in all lingerie and nightwear products. Therefore, Boux Avenue aims to provide professional bra fitting guides. For example, under the lingerie section, there are sexy lingerie and matching sets and accessories. Furthermore, the shopping experience is convenient as customers can shop by bra style. Now comes the interesting feature where they specialise in sizes such as DD+ and F-G cup bras; however, to ensure that these sizes are selected correctly, there is a bra size guide, fit bra finder and a bra style guide. Henceforth, many ladies would be sceptical when purchasing underwear, especially bras, from an online company; therefore, it is recommended that you read a Boux Avenue sizing review concerning the company’s sizing guides and outcomes. Furthermore, the company also provides knickers and nightwear. Moreover, the company's loungewear includes hoodies and joggers. Swimwear is next in line and the company’s speciality of DD+ swimwear.
Is Boux Avenue true to size?
In the past, varioUS-Reviews about Boux Avenue Bra fitting service have found that the company’s sizing guide runs slightly smaller than the cup usually required. In addition, multiple clients also felt that the items were not true to size. However, as with all online stores, especially ones such as Boux Avenue, where the assistance of finding the perfect bra size can sometimes be a challenge, therefore, there were also conclusions made by reading other reviews that applauded the company for producing true to-size and quality garments.
Additional Services of Boux-Avenue
Boux-Avenue offers a 24/7 customer service; in addition, you can earn 20% off your first order by subscribing to a part of their community. Furthermore, there are a free returns policy and free UK shipping on all orders over £40. There is also a click-and-collect feature and major credit card providers' payment services such as Visa, Klarna and PayPal. Henceforth, if you have any queries, you can use its Live Chat feature, FAQ section or Facebook.
Complaints, Compliments, and Tips for Boux-Avenue
Have you ever had the opportunity to order products from the online store Boux Avenue? How would you describe your shopping experience? Was it an enjoyable one? If so, it is encouraged that you leave a Boux Avenue review to provide detailed information about your experience for future shoppers and assist the company.
The Importance of Customer Ratings and Feedback
Talking about the importance of sharing customer ratings and feedback would help future clients understand the quality of services offered by the company. For instance, is Boux Avenue good quality? Due to feedback from previous clients, there was some negativity towards the fabrics used. However, customers described the material as good, soft, and comfortable.
Why Share Positive Boux Avenue Reviews?
Regarding the importance of sharing positive feedback, it empowers the company to know where to improve, especially regarding its quality of goods. Therefore, is Boux Avenue good? Several reviews showed that an overwhelming part of the company’s clients was impressed by the company’s quality of fabrics used. However, as with any online company, there would always be speculations about its legitimacy. Henceforth, the importance of positive reviews as this would prove the company’s legitimacy. Therefore, is Boux Avenue legit? Regarding this concern, consumers can rest assured that the online company is legitimate in gaining over 1800 five-star reviews. In addition, it has an overall high trust rating.
Why Share Negative Boux Avenue Reviews?
Equally, just as the importance of positive reviews, negative comments also play a significant role in the trust of customers when it comes to the company and its products, such as proving the company’s legitimacy, and it might also assist the company in clearing up concerns voiced by its loyal fan base. Finally, Boux Avenue Trustpilot reviews might be reliable and similar; however, you can also leave reviews on Brittian Reviews to learn more about all aspects of the company’s products and services.
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Online shopping | Fashion Reviews & Experiences | Cosmetics & Personal Care Reviews & Experiences | Children & Baby Reviews & Experiences
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Letzte aktualisierung: January 2025
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