Cotton Traders Reviews

: 21
90% Would buy here again

Most relevant positive review

  2024-06-04
Clothing items
I always love the clothes I get from this shop - they're good quality and comfy to wear. The... Read on
Michael Wood

Most relevant negative review

  2021-04-22
Pull on jeans
I have just spent several hours over 2 days in an attempt to return items that were not suitable.... Read on
Gilly

Reviews (21)

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    Easy online ordering with stock status and delivery options

    The ordering process was really easy and smooth. I liked how the website showed me if stock was available, helping me choose what to buy. I also appreciated the different choices for delivery, like picking up from the store or getting it sent to my house. It made everything simple for me. It was good to receive updates on when my delivery would arrive to keep me informed. Returning items was no trouble at all, and the customer service team were quick to respond and process my refund. Overall, I was really impressed with the service.


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    Clothing items

    I recently popped over to the Clacton factory outlet and I must say, I was really impressed with the service I got from Lisa. She was so polite, helpful, and just really professional. All the staff there were lovely and they definitely made my shopping experience a pleasant one. The clothes I got fit really well and were just what I was looking for. But, I was a bit gutted to discover that Cotton Traders no longer stocks those cotton/polyester Guinness men's tops. If they did, I'd probably buy more without a doubt.


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    Cotton shirts

    The cotton shirts I ordered were exactly what I was looking for - really good quality and lived up to my expectations! They arrived super quickly too, which made my shopping experience top notch. Although I have to admit, the staff member who took my order wasn't exactly friendly or helpful. I got the vibe that they weren't too bothered and almost annoyed by my purchase. Despite that, I'm happy with the shirts and how everything turned out in the end.


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    Men's polo shirts and colorful summery assorted clothing

    I've just bought some men's polo shirts and various colourful summery clothing from the store, and I have to say, I'm really impressed with the quality. The polo shirts are comfy and have a nice style, ideal for the summer. The colourful clothing is lively and fun, giving my wardrobe a burst of colour. I'm happy with my purchase and would definitely suggest these products to anyone in search of high-quality, fashionable clothing choices.


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    Clothing items

    I always love the clothes I get from this shop - they're good quality and comfy to wear. The styles are classic but still on trend. Returning stuff isn't a problem, but I hardly ever have to because everything is so good. I'd definitely suggest this store to anyone after some well-made and stylish clothes.


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    Recent jeans purchase

    I recently bought a pair of jeans and I have to say, I'm really happy with them. They fit perfectly, the size is just right, and the length of the legs is exactly what I needed, which is a nice change from the usual sizing issues. The jeans are great quality, the price was good, and the delivery was super quick. All in all, I'm really impressed with both the product and the service.


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    Polo Shirts

    I was really happy with the polo shirts I bought - both the quality and price were great. They looked just like the description and felt like they were made to last. The delivery was super quick too, I got my package just a few days after ordering. What I really loved was the special offers that Cotton Traders always seem to have. I managed to grab a good discount on my order, which made the whole shopping experience even better.


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    Trousers and a Jacket

    I recently bought a pair of trousers and a jacket from this shop, and I have to say I was really impressed with how good they were. The fabric was strong and of good quality, and they fit perfectly. I’ll definitely think about shopping here again. The customer service was also really great, the staff knew their stuff and were really helpful. I’d definitely recommend this shop to anyone who wants to buy top-notch clothes.


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    Quick purchase, great service

    I have to say, the service at this place was absolutely brilliant. The staff were really helpful and genuinely seemed interested in assisting me to find what I was looking for. They were so knowledgeable, friendly, and quick. Thanks to those two amazing ladies at the store, my purchase was a breeze. It's not often you find such fantastic customer service these days, so I was really pleased with my experience here.


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    Discount details

    I've always been really impressed with how efficient and accurate the orders I've made with this company are. The stuff I get is always top quality and exactly what I expected. I really appreciate that they send out discount info, it shows they care about their customers. The products I've bought have been well-made and great value. Honestly, I've never had a reason to complain about this company.


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    Great clothes, easy ordering process, 'collect at shop' option, disappointed about price reduction

    I've just bought some really nice clothes from this shop. Ordering them was so easy and I thought I'd give the 'collect at shop' option a go, which worked perfectly. But I was a bit gutted to see that the stuff I got was £5 cheaper each just a couple of days after I bought them.


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    Cut off cargo pants, excellent fit, comfortable, lightweight

    Why bother with other brands when you can find the ideal pair of cargo pants right here? I was really pleased with how these pants fit - they were comfy and they looked really good on me. Plus, they were just right for my walks because they're so lightweight. I'm really pleased with my buy and I'll definitely come back for more.


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    Easy to find products and check availability of sizes

    I always find it really easy to find stuff and check for sizes at this store. The website is laid out well and easy to use, so you can easily browse through all the categories. The pictures of the products are accurate, which is great because online shopping can sometimes be a bit hit and miss. And on top of that, the clothes always fit really well, so you can count on having a good shopping experience every time.


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    Dark indigo jeans purchase

    I bought some dark indigo jeans from your shop not too long ago. Turns out, when they came, they were a totally different colour - more light blue than indigo. I was pretty bummed out because I made sure to pick the dark indigo option. I even looked at the label again to make sure, and it did say dark indigo. You guys should really make sure the pictures on your website match up better to avoid mix-ups like this. But hey, even though the colour was off, the jeans fit really nicely and seem to be good quality.


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    Transparent item, returned, no free postage, return costs deducted from refund, poor experience, wouldn't buy again.

    So, yeah, I bought this top that turned out to be see-through, and honestly, I was like, there's no chance I'm keeping this! I spent £90 on my order, but they didn't even offer free postage, which was a bit annoying, you know? And when I returned the see-through top, they deducted the postage costs from my refund too! That's not fair, I've never experienced that before. I'm definitely not planning on shopping there again after that, it just doesn't seem right.


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    Lost parcel, delayed delivery, redesigned crops

    I was really annoyed when Evri lost my parcel, but I have to say that the customer service team at Cotton Traders did a great job by sending a replacement quickly when I got in touch with them. The only downside was that I had to ask for next day delivery as I had already waited for so long. In my view, when the delivery company messes up, they should automatically offer next day delivery to make up for the inconvenience to the customer. Also, I was disappointed to see that the everyday crops I ordered had been 'redesigned' and didn't fit as well as before. As a long-time customer, I expected better from Cotton Traders in terms of product consistency and quality.


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    Quality clothing at reasonable prices

    I always have such a great time shopping at this store. The clothes here are really high quality and the prices are pretty decent. I really like how the clothes always wash and wear so nicely, whether it's a t-shirt, dress, shorts, or trousers. Take care.


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    Comfy shoes

    The shoes I ordered came pretty quickly, but I got a bit annoyed because the delivery driver only gave me a heads up about the delivery time just half an hour before showing up. However, the shoes themselves were really comfy and well-made.


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    Bouclé jacket in two colours

    I absolutely loved the bouclé jacket, I liked it so much that I bought it in both colours. The fabric quality is top-notch and the detailing on the buttons is just lovely. Unfortunately, my experience was spoiled by a delivery mishap. The jacket was supposed to be delivered, but it ended up arriving five days later, which was quite frustrating.


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