Dandy Fellow - Overall Rating based on 17 reviews
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Quick delivery
I was really surprised by how quickly my order came, it was so impressive. I'll definitely be shopping here again in the future.
Quick delivery, great service
I was so pleased with how quickly my order arrived, it was at my door the very next working day! It's not often you see such efficiency nowadays, so I was really impressed. The service I got was fantastic, I'd definitely recommend this company to anyone who wants a stress-free shopping experience. Thank you for the top-notch service, it was definitely 5-star worthy!
Polo shirt purchase
I recently ordered a polo shirt online, but unfortunately, it was out of stock. I had to wait for a refund after the website charged me money. The customer service team was not very helpful and only gave me my money back after I made a complaint. I feel quite let down by the whole experience.
Ordered online, great service
I ordered online from this place and it was just as good as another place I've ordered from before. The ordering process was quick and easy, and the customer service was really helpful. It's great for Christmas shopping as you can find everything you need without any hassle.
Efficient service
I've been shopping with this online retailer for a few years now and I've never had any problems with my orders. The deliveries always come quickly, usually the next day. They've never missed anything in my orders, even when I've ordered a few things at once. The customer service team is really friendly and they sort out any payment or discount issues fast. I definitely recommend shopping with this company - they've got a great team and they look after you well.
Recent clothing purchase
Just a heads up if you're thinking of buying from this shop - they might advertise free delivery, but if you need to send something back, you'll have to fork out for the return postage and even pay a bit extra for the initial shipping. You could find yourself spending more than expected, so it's worth double-checking before you hit that buy button.
Item sizing awareness
It's pretty straightforward really. Just double-check that the item you're thinking of buying actually fits before you go ahead and click 'add to cart'. I found out the hard way, assuming online shopping would be a breeze with the option to send things back if they don't work out. But my experience with this one shop left me a bit frustrated. The whole shopping process was okay, but I reckon they need to step up their game with the returns policy. I don't mind paying for the return postage, but taking off the original delivery cost seems a bit sneaky to me. Lesson learnt - next time, I'll be more cautious and maybe go for a shop with a fairer returns policy.
Hoodie
I just bought a hoodie from your store and it wasn't a great experience. I spent £127 on it, but when it arrived, I found a problem with it. So, I got in touch with customer service to ask for a return and refund, but they only gave me back £120. This mix-up with the refund has left me feeling annoyed and let down. Now, I have to go through the hassle of getting my bank to sort it out with a chargeback. All in all, I'm pretty unhappy with how this whole thing was handled - the service and communication just wasn't up to scratch.
Clothing items
I recently bought some clothes online. Unfortunately, when they arrived they didn't suit me like I hoped. I decided to send them back, but was annoyed to find out I had to pay for the return postage. What made it worse was that I only got a partial refund, with money taken out for what seemed like a hidden postage charge. When I contacted customer service to ask about this charge, I felt like they were avoiding giving me a clear answer and just sent me a link to their website where the charge was hidden in the small print. Overall, this whole thing has left me feeling really frustrated and unhappy with the company's lack of transparency and their policies.
Quality Clothing Items
I bought some clothes from this website recently and I have to say, I was really impressed with the quality. The materials are great and the designs are unique and fashionable. The clothes fit perfectly and the craftsmanship is top-notch. I will definitely be coming back to buy more because of the high-quality items I received.
Lacoste polo
I recently picked up a really nice Lacoste polo from Dandy Fellow and I was over the moon with my buy. It was my first time shopping on their site and everything went smoothly. The polo was just as I had hoped, and I'll definitely be returning to the website for more great finds in the future.
Over £100 item sold out, slow refund
What a mess! I spent over £100 on something only to find out they didn't even have it. How does that even happen?! Plus, it took them a whole week to give me my money back. Credit cards sort out refunds quickly, but not these guys. Don't trust them with your money, seriously.
Jacket purchase
I found the ordering process to be really easy and quick, and the next day delivery was super fast. However, I had a bit of a nightmare with the return process. I had to fork out for the return postage myself, and on top of that, they took an extra £4.99 from my refund. They said it was because I chose "Free delivery" when I bought it, which they call a "Contribution to our Postage & Packaging". I was pretty annoyed by this and felt like I had been tricked by the "Free delivery" deal.
Incorrect item sent
I really wouldn't recommend this shop at all! I bought some shorts but got sent a hoodie instead. I had to fork out nearly £10 to send the wrong item back. Dandy Fellow said they'd give me the postage costs back, but never did, only giving me a refund for the hoodie. It's obvious they messed up, but won't admit it. Don't rely on this shop, they can't be trusted.
T-shirt purchase
The T-shirt I bought was just like the picture on the website, really good quality and perfect fit. The prices were reasonable, and the service was excellent. The delivery was quick and easy. It was a really good shopping experience overall.
Shoes broke after one day
I bought these shoes and they completely fell apart after wearing them just once. I tried to get a refund but their customer service manager Trevor totally ignored me. I wouldn't recommend buying anything from this company!
I love the quality and i seriously do
I always love the quality whenever i buy something from Dandy fellow. i am using it and i dont know when i started but i glad i did.
Review with most votes
I love the quality and i serio
I always love the quality whenever i buy something from Dandy fellow. i am using it and i dont know when i started but i glad i did. Read onBy: Georgia