Fashionette - Overall Rating based on 20 reviews
Featured Reviews
Reviews (20)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Watch purchase
I recently bought a watch from an online store and had a really positive experience. At first, I was a bit unsure about buying from a company based outside of the UK, but everything turned out fine. Ordering was simple and straightforward, and I was happy to see that they offered a discount on top of their already competitive prices. The delivery date was accurate and the watch arrived on time, just as they said it would. The packaging was good and they even included return labels in case I needed them. It was a nice surprise to see that the watch was already set to the right date and time, even though it was on German time at first (an hour ahead). Luckily, there were no unexpected fees when it arrived, just like the website had mentioned. UPS delivered the package without any problems, so the whole process was really easy.
Handbag
I bought a handbag from Fashionette not long ago. It did take a week to arrive, which was a bit longer than I was hoping for. But I have to admit, the packaging was really nice. I was a bit worried about whether the handbag was genuine, but Fashionette reassured me that all their products come straight from the manufacturer or authorised sources. So, fingers crossed it's all good!
Various items from the website
I've been shopping at Fashionette for a while now and I've always been happy with the service. The communication is great, the packaging is secure, and the returns and purchases instructions are clear. I've bought a range of items from the website and they've always been as described. I really like the selection of Ralph Lauren goods they have. My only slight gripe is that UPS, the delivery company, doesn't give a specific delivery time which can be a bit annoying.
Handbag purchase
My experience with Fashionette has been absolutely brilliant. I have to admit, I was a bit unsure about ordering from them at first, but I was pleasantly surprised by how great their customer service was. From when I ordered my handbag to when it was delivered, everything went smoothly and professionally. The handbag was packaged so nicely, it arrived in perfect condition. I was so happy with my first purchase that I ended up placing a second order, and once again, Fashionette came through with top-notch service. I now feel completely confident about shopping with them in the future and would definitely recommend them to anyone looking for high-quality products and amazing customer service.
Four bags
The product descriptions on Fashionette were really accurate, and I was happy to see that the items I got were exactly as expected. Even though the delivery to the UK took a bit longer than I thought, all four bags arrived in great condition and were packed well. I'm really pleased with my purchase and would definitely recommend Fashionette to anyone in search of quality bags.
Online purchase disappointment
I've just bought something online from this company and it was a total letdown. I didn't receive a really important item in my order and even after contacting customer service a few times, they still haven't sorted it out. The lack of communication and slow progress in fixing the issue has been really annoying and not very professional. This has gotta be one of the worst online shopping experiences I've ever had.
Handbag purchase
At first, I was a bit unsure about shopping at Fashionette because I hadn't heard of the brand before. But I'm really happy that I decided to give it a go. The handbag I bought was not only cheaper than if I had got it from a big department store, but the quality was top-notch. Ordering was easy, and I liked that they kept me updated on my order and delivery. My handbag came quickly and was well packed. Overall, I'm really pleased with my experience at Fashionette and would definitely tell others to check it out.
Beautifully wrapped handbag purchase
I recently bought a handbag from Fashionette and it arrived beautifully wrapped. The whole experience was amazing. They kept me updated on my order from start to finish until I got it. The handbag was stunning, just like they described on the website. The packaging was also lovely, making it feel even more luxurious. The price was good too, great value for such a high-quality product. I was so happy with my purchase that I've already ordered another bag from them and I'll definitely be coming back for more. I'm really pleased with Fashionette and I would definitely recommend it to anyone looking for luxury accessories.
Coach bag purchase
I don't usually write reviews, but I just had to share my experience with Fashionette because it was absolutely amazing. I'm usually a bit cautious about shopping online, but I decided to take a chance and order a designer bag from their website. The bag was originally £600, but I got it for just £280 - what a bargain! I couldn't believe how quickly it arrived, just 3 days after I placed the order. They kept me informed every step of the way, from dispatch to delivery. When the bag arrived, it was in perfect condition with the dustbag and labels included. The quality was even better than I expected, especially for the price I paid. I'm definitely going to be a loyal customer from now on. Why would I shop anywhere else when I can get such a great deal here?
Refund issue
I've had a really frustrating time with Fashionette lately trying to get a refund that I've been waiting for for over a month now. I've tried reaching out to their customer service several times but haven't heard anything back about what's happening with my refund. They told me that they got my return at the fulfillment center, but nothing has moved forward since then. The fact that Fashionette aren't communicating well or sorting this out has really let me down and left me feeling really disappointed with their service.
Handbag
At first, I was a bit unsure because of the different opinions I read, but I thought I'd give it a go since Fashionette was the only place I could get the exact handbag I was after. I was really pleased with how fast it was delivered and the detailed updates on where it was. The handbag turned up all safe and sound, really well packed so there was no chance of it getting damaged. All in all, I'm really happy with what I bought and I'll definitely think about shopping with Fashionette again down the line.
Big bag for holiday and everyday use
I absolutely adore this bag, it's ideal for packing all my bits and bobs for holiday and it's also ideal for everyday use. I'm completely obsessed with handbags, and this one has quickly become one of my top favourites. I searched high and low for a bag like this, and Fashionette offered the best deal by a mile. I'm thrilled with my purchase!
Order number 600295481
I recently placed an order on Fashionette but ran into some problems with receiving a confirmation email and trying to get hold of customer service. I tried to get in touch with them through email, messenger, and phone calls multiple times, but didn't hear back from them at all. This lack of communication left me feeling frustrated and unsure about what was going on with my order. After several failed attempts, I eventually managed to get through to them on the phone and spoke to a friendly lady who sorted everything out for me. However, I think there might be a mistake with their working hours on the website, as I had trouble reaching them during the hours they're meant to be open.
Comfortable slippers
The slippers I got from Fashionette are just fantastic. They are so comfy, like walking on clouds. I've hardly had them off since they arrived. They're really high quality and came quickly, well wrapped but not overdone. I'm over the moon with my purchase.
designer handbag
The customer service at this international website is just terrible. I phoned their helpline and was told there's only one person who speaks English available. Every time I rang again, I got the same message saying the English speaker was busy and to call back in 5 minutes. It was really annoying and not very helpful, especially for a website that serves customers from all over the world. I thought a site selling expensive products would provide better service.
#600310538
I recently bought something from this company, but I've had a really bad experience. Although ordering was okay, the delivery and service were really poor. It's almost been a month since I made my order, and I still haven't got my stuff. I've tried calling and emailing customer service many times, but I haven't heard anything back or got my issue sorted. This kind of customer service is not good enough and has made me very frustrated and unhappy.
First-time purchase in the UK
I've just made my first purchase with this company and I have to say, I was pleasantly surprised. The delivery took a bit longer than expected, about 8 working days, but hey, it was free so I can't really complain. The product I received was genuine and the price was fantastic - you can't beat a good deal. I loved my first purchase so much that I've already made a second one. I would definitely recommend checking out this company. Cheers!
Red carpet shoes
I bought a pair of fancy shoes from Fashionette that were meant for the red carpet. But when they arrived, they didn't fit quite right. The folks at Fashionette customer service were amazing, though. They not only gave me a full refund but also suggested other shoes I might like. I was really impressed with how professional and helpful they were. I'll definitely shop with them again next time.
New bag emoji 😍💼
Oh my gosh, I got my new bag from this shop and it's just fantastic! I've been searching for this bag everywhere and finally stumbled upon it here. It arrived all beautifully wrapped and everything. The only downside was that the delivery person asked me to create an account to track my bag, but I couldn't be bothered with that, to be honest. But apart from that, I would definitely recommend this shop, I'd give it a 10 out of 10!
Shoes
I ordered for a Gucci hoodie which I was to use on my boy friend's birthday. When the clothes arrived, I realized none of my shoes was going to go with it so I decided to place another order for shoes. To my disappointment, the online store didn't have the shoe I wanted and my boy friend's birthday was getting nearer. Having heard about Fashionette in products and customer service, I checked their site and found just the shoe I was looking for. I ordered immediately. Usually, shipping to Leicester where I reside was supposed to take 48 hours but it wasn't up to that when the shoe was delivered to me. I wore it and was able to appear in my boy friend's birthday the way I wanted to.
Review with most votes
Shoes
Read on