House of Fraser Reviews
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Lots of option at good price
I am a regular customer of the house of Fraser since 2 years. not really regular but yes I buy many kinds of stuff from here. one thing I know that people really ready to pay if the quality of the product is good. i am experienced and i know how much is important to buy good price. the best things i can get at the affoarble price from the house of Fraser,
recently i ordered handbag for me, it's a royal blue and really look good when i saw on the site. the price was good not that high as i expected that it would be. So when i ordered i was praying that the product looks same as i saw, because many of time i ordered something and the product is totally different and that's i really hate with online buying.
But House of Fraser assures that you will get what you will see, and yes i get that same handbag i ordered.Good quality products and efficient delivery
I recently bought some things from this company and I have to say, I was really impressed with the whole experience. The items I got were top-notch quality, just as they were described, and definitely worth the money. The delivery was super quick, and my order arrived on time and well-wrapped. I really liked how they took care to pack everything properly so that my things were in perfect condition when they arrived. The simple returns policy is also a big bonus for me, as it puts my mind at ease knowing I can easily exchange or return something if needed. Plus, they kept me updated all the way through the delivery process, which I thought was really helpful and professional.
Grandson's jacket
I got a jacket for my grandson from this place and it came super fast. Can you believe they just left it with our neighbour without giving us a heads up! Luckily, our neighbour is trustworthy so we actually got it. My grandson was thrilled with the jacket, it was such good quality. The only downside was the delivery, we thought it would come on Saturday so he could have worn it earlier.
Pyjamas for Christmas Eve boxes
I bought some pyjamas not long ago to put in my grandchildren's Christmas Eve boxes. The service I got was really good, quick delivery and the pyjamas themselves have actually saved me some money. They're good quality for the price, made of lovely fabric (although the bottoms do seem a bit thin). I've told my friends with grandkids about them too, no complaints so far!
Wallet purchase
They are complete thieves. I bought a wallet from this shop a while ago and it was a total nightmare. The delivery tracking they gave me was all over the place and the wallet never arrived. When I got in touch with customer service, they just kept giving me excuses and kept saying the wallet had been delivered. They didn't help me at all or try and fix the issue, and they wouldn't give me my money back. I won't be shopping at that shop again.
Next Day Delivery
I bought something from here and paid for next day delivery. But then they used this rubbish delivery company called Evri and my package was late by 2 whole days! Can you believe it? But then House of Fraser refunded me £9.99 for the delivery, so that was pretty cool of them. I just wish they used a better delivery company, you know?
Clothing purchase
I bought some clothes from your shop recently and although I thought the quality was good, I was a bit gutted because some of the stuff didn't fit me right. It's a shame I couldn't return them because the postage was so expensive. Now I've got these clothes just hanging in my wardrobe, too big or too small, and I can't even wear them. Such a waste, really.
Clothes
I recently purchased some clothes from House of Fraser and they were alright. The service was decent and my order arrived pretty fast. However, they didn't have one of the items I wanted in stock. Instead of informing me, they sent a different item and I had to pay to return it. It would have been better if they had just emailed me about the issue to save me some money.
rdhyrhg
This is stuff that they can’t sell or probably not even give away..
There only way to contact themcUSTOMER sRVICE pHONE NUMBER +1 805 420 3008
cUSTOMER sRVICE pHONE NUMBER +1 805 420 3008 with the problem is through their chat line, that’s a joke too! When scoring this, it will not let you keep it blank (which to me that would bedgcbdf
I am a regular customer of the house of Fraser since 2 years. not really regular but cUSTOMER sRVICE pHONE NUMBER +1...8O5...301...7042
cUSTOMER support pHONE NUMBER +1.8.0.5.3.0.1.7.0.4.2yes I buy many kinds of stuff from here. one thing I know that people really ready to pay if the quality of the ...Online shopping experience
My online shopping experience at this store was great. The website was really easy to use and I found what I wanted without any hassle. Ordering was simple and I got a confirmation email quickly. Tracking my package was handy and it arrived exactly when it was supposed to with no problems.
Damaged product replacement request
The customer service at this store is absolutely appalling! I tried so many times to contact them and explain that I needed a replacement for a damaged product, but it seems like they couldn't be bothered to read my emails properly. Even though I clearly asked for a replacement, they just went ahead and refunded me without even thinking about what I actually needed. I find this lazy and careless customer service completely unacceptable.
Calvin klein bottoms
I am very upset with this issue and how it's been dealt with. I ordered some clothes and was sent the wrong order, I repeatedly asked for it to be resent as soon as and I will be return the product instantly, just so I know it won't run out of stock. I spoke to a very unhelpful member of your team who ended the chat with me. I wasn't rude and expressed my concerns. I now have half an outfit and it was cancelled because of low stock when I knew this would happen and tried to avoid, no real solution has been offered. It is horrible customer service.
Troublesome delivery
I received loads of emails from the delivery company, but the customer service at House of Fraser really made up for it. When I got in touch, Haris from customer services sorted everything out really quickly. It's great to see that level of dedication and efficiency when dealing with customer problems.
EVRI purchase
The setup at this place is absolutely fantastic! The way they assist me in purchasing and delivering items using EVRI is just excellent. I really enjoy shopping here!
Oversized T-shirt
I bought this really big t-shirt from House of Fraser not long ago, and I've got to say I was really disappointed with the whole thing. First off, I had to pay for delivery, which is fair enough, but normally that covers free returns if needed. However, when the t-shirt turned up, it was way too big for me, so I had to send it back. To my surprise, I found out I'd have to pay another £4.99 just to return one item! I get that I should have checked the return policy beforehand, but it still seems pretty unreasonable to have to shell out even more money just to get a t-shirt that fits right. It just seems really greedy of the company. Overall, I wasn't happy with the service I got.
Delivery experience
I'm really disappointed with the delivery service from House of Fraser. I placed an order and scheduled delivery twice, but had issues both times. The first time, I missed the delivery as I had to rush to the hospital for an emergency. The second time, I made sure to be home during the specified time slot but no one came to deliver my parcel. I then got an email after 6.30pm saying they couldn't deliver it. It's just not on - the lack of communication and reliability is really frustrating, especially considering I paid £4.99 for delivery.
Clothing item that did not fit
I've had a bit of a bad time with the returns process at that shop recently. I bought a piece of clothing online that didn't fit me, so I sent it back following all the rules, making sure it was unworn and all the paperwork was there. But then, they said I'd returned the wrong item even though it had their product codes on it. It really annoyed me and left me feeling let down by the whole experience.
Clothing purchase
I recently bought some clothes from a popular department store. They had a decent selection, but nothing really caught my eye. The quality was okay, and the prices were a bit steep for what I was getting. In the end, I was happy with my purchase, but it wasn't anything special.
Review with most votes
Lots of option at good price
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