House of Fraser

All reviews

House of Fraser

67% Would buy here again

Reviews, complaints and customer experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Spotlight: What are our customers saying?

Z
zaara
a hermes made no attempts at all to deliver, i believe these items were r.. Subsequently hof after numerous emails decided to investigate.. and i was told to be patient till this was over and all...Read on
P
Paige
I am a regular customer of the house of Fraser since 2 years. not really regular but yes I buy many kinds of stuff from here. one thing I know that people really ready to pay if the quality of the ...Read on
M
monishka
(๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ (๐‹๐ˆ๐•๐„)๐’๐”๐๐๐Ž๐‘๐“ ๐‚๐”๐’๐“๐Ž๐Œ๐„๐‘(๐’๐„๐‘๐•๐ˆC๐„) +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . .. (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ (๐‹๐ˆ๐•๐„)๐’๐”๐๐๐Ž๐‘๐“ ๐‚...Read on
R
Russell Lowe
Sent for 2 pairs of shoes that were never a size 8, more a 9 or 9.5 so returned them costing me ยฃ9.99, when I asked for some reimbursement got fobbed of by a ill mannered assistant called Josh who ...Read on
S
Sharon
BROKEN ON ARRIVAL WILL NOT RESPOND TO EMAILS WORST STRESSFUL EXPERIENCE DONT NEED THIS SHITRead on

All reviews (6)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    stolen by the drive

    a hermes made no attempts at all to deliver, i believe these items were r..
    Subsequently hof after numerous emails decided to investigate.. and i was told to be patient till this was over and allow 7 days for this.. 10 days later they acknowledged the items were lost and asked if i wanted tefund or resend,, i replied immediately as i do all emails however

    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    (๐‹๐ˆ๐•๐„)๐’๐”๐๐๐Ž๐‘๐“ ๐‚๐”๐’๐“๐Ž๐Œ๐„๐‘(๐’๐„๐‘๐•๏ฟฝ ๏ฟฝ๏ฟฝ๏ฟฝC๐„) +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    (๐‹๐ˆ๐•๐„)๐’๐”๐๐๐Ž๐‘๐“ ๐‚๐”๐’๐“๐Ž๐Œ๐„๐‘(๐’๐„๐‘๐•๏ฟฝ ๏ฟฝ๏ฟฝ๏ฟฝC๐„) +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    (๐‹๐ˆ๐•๐„)๐’๐”๐๐๐Ž๐‘๐“ ๐‚๐”๐’๐“๐Ž๐Œ๐„๐‘(๐’๐„๐‘๐•๏ฟฝ ๏ฟฝ๏ฟฝ๏ฟฝC๐„) +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lots of option at good price

    I am a regular customer of the house of Fraser since 2 years. not really regular but yes I buy many kinds of stuff from here. one thing I know that people really ready to pay if the quality of the product is good. i am experienced and i know how much is important to buy good price. the best things i can get at the affoarble price from the house of Fraser,
    recently i ordered handbag for me, it's a royal blue and really look good when i saw on the site. the price was good not that high as i expected that it would be. So when i ordered i was praying that the product looks same as i saw, because many of time i ordered something and the product is totally different and that's i really hate with online buying.
    But House of Fraser assures that you will get what you will see, and yes i get that same handbag i ordered.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    badog

    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    (๐‹๐ˆ๐•๐„)๐’๐”๐๐๐Ž๐‘๐“ ๐‚๐”๐’๐“๐Ž๐Œ๐„๐‘(๐’๐„๐‘๐•๐ˆC๐„) +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    (๐‹๐ˆ๐•๐„)๐’๐”๐๐๐Ž๐‘๐“ ๐‚๐”๐’๐“๐Ž๐Œ๐„๐‘(๐’๐„๐‘๐•๐ˆC๐„) +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    (๐‹๐ˆ๐•๐„)๐’๐”๐๐๐Ž๐‘๐“ ๐‚๐”๐’๐“๐Ž๐Œ๐„๐‘(๐’๐„๐‘๐•๐ˆC๐„) +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Shoes

    Sent for 2 pairs of shoes that were never a size 8, more a 9 or 9.5 so returned them costing me ยฃ9.99, when I asked for some reimbursement got fobbed of by a ill mannered assistant called Josh who refused to pass my complaint to a supervisor. This is exactly why HOF is in the brown stuff. Will never uses again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    2 LARGE BUDDAH HEADS

    BROKEN ON ARRIVAL
    WILL NOT RESPOND TO EMAILS
    WORST STRESSFUL EXPERIENCE
    DONT NEED THIS SHIT


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Kids clothing

    I placed an order with house of fraser, paying extra for next day delivery service.. i was sent tracking details via hermes which i used to track the item,, and as schedule i didnt recieve my items as i should have.. following hermes made no attempts at all to deliver, i believe these items were stolen by the driver..
    Subsequently hof after numerous emails decided to investigate.. and i was told to be patient till this was over and allow 7 days for this.. 10 days later they acknowledged the items were lost and asked if i wanted tefund or resend,, i replied immediately as i do all emails however they reply back on every occasion taking 2 full days.. again i am still awaiting a refund and and acknowledgment of my email requesting a refund..
    This is lousy service..
    dont use beware .. this is modern day con..


Others also viewed

O'Neill brand logo for reviews of online shopping for Sport & Outdoor products
O'Neill
1 reviews

Would you like to buy clothes from O’neill and curious what other people think of this brand? You can read it here on BritainReviews. On this...

Guess brand logo for reviews of online shopping for Fashion products
Guess
2 reviews

Clothing can come from a wide variety of shops. This can be a positive or negative thing. It can be positive because it offers ample of choice so y...

ALLSAINTS brand logo for reviews of online shopping for Fashion products
ALLSAINTS
2 reviews

If you are looking for clothing, the amount of clothing shops and web shops that offer clothing are almost too much to choose from. Especially now ...

French Connection brand logo for reviews of online shopping for Fashion products
French Connection
1 reviews

Clothing can be found on many shops and the amount of websites that offer clothing is massive. One of these clothing shops is French Connection. Bu...

House of Fraser

Clothes, bags, beauty items and other fabrics come in all shapes and sizes and the market has an assortment for everyone no matter what your taste, size, style or other preference is. But how do you know what kind of clothing shop you can go to the best? After all, there are so many. One of them is the House of Fraser. But how can you find out what kind of shop the House of Fraser is? One way to do that is by reading customer reviews by customers that have shopped at House of Fraser before you came across this company. Their reviews can inform you about the general opinion and rating of this company and the individual experiences. This can help you decide whether shopping at House of Fraser is a good idea.

About House of Fraser
The company has a history that goes back quite some time. The company was founded in 1849 by Hugh Fraser and James Arthur who opened up a single small drapery shop in Glasgow. Since then, they have grown to 60 shops across the UK and Ireland. Its main office and flagship store have been relocated to London. It’s largest store can be found in Birmingham. They sell clothes like coats, jackets, jeans, hoodies, sweatshirts, shirts, dresses, tops, lingerie, swimwear, and more. But they also sell handbags , purses, clutches, tote handbags, baby changing bags, suitcases and luggage. But they also have beauty products like perfume, makeup, skincare, haircare, bath care and more. They even have beauty gift sets. For kids they sell clothes, but also toys. And they have different products for home and garden and accessories for the bedroom, bathroom, dining room, kitchen and for lightnigh, frames, lightning, fragrances and candles. They also sell products for food preparation, food procession, kitchen & steaming, stand mixers and coffee machines. And finally they have different pieces of furniture.


Services of House of Fraser
You can visit their shop, but you can also have your products delivered to your house by ordering them on their web shop. They have provided the delivery details on their website If you don’t know exactly what to buy, you can book an appointment with one of their personal shoppers who can help you to find the perfect clothing or home decoration.

Complaints, Compliments and Tips for House of Fraser
Do you own a piece of clothing, furniture, home item or beauty item by House of Fraser? Maybe you can tell us what you think about the product and the shop it comes from? What is the quality of the products? Do they offer good customer service if you come to them with a complaint? Let us know by leaving a customer review with your experience, opinion and everything else you would like to share with us and other potential customers. These potential customers can benefit from your review when they are deciding whether they want to shop at House of Fraser or not. Help them by leaving your review and let others know what you think.

What do you think of House of Fraser? Read customer reviews about this retail company with clothing, furniture, home decoration, bags, makeup and more