Riding a motorcycle or any other kind of open vehicle requires some safety wear and other items. But where can you find them? One shop that specialises in them is FC-Moto. But what can you expect from their bicycle clothing? Will their motorcycle boots keep you warm and safe? How sturdy are their helmets? Does their snowmobile clothing keep you warm while you’re out in the snow? Will it take long for the delivery service of FC-Moto to send you your outerwear and other outdoor supplies? And what will the response of their customer service be if you ask for their help or advice? Only people that have already shopped at FC-Moto can answer these questions honestly, Read their reviews to investigate if FC-Moto’s outdoor clothing and supplies are really better than items purchased somewhere else. Their opinions, comments, ratings and experiences can help you to investigate if FC-Moto is your kind of shop.
FC-Moto is a company that sells motorcycle wear and other outdoor supplies. The company was founded in 1996. Their main office, an office that started out as a small retail shop, can be found in Aachen, Germany. After three years, they took their business online and added an online shop. Their Motorcycle section is still their largest department. You can find motorcycle clothing such as protective suits, vests, rainwear, gloves, pants, jackets, functional underwear and more. Of course, they also have an ample supply of helmets in all shapes and sizes. So if you want a visor, full face helmet of modular helmet, FC-Moto has an option for you. They also have protectors on your knees, elbows, shoulders, chest and other areas that can use some extra protection. And they offer motorcycle footwear such as city boots, urban boots, touring boots, motorcycle shoes, socks and sports boots. For your motorcycle, they offer spare parts such as tank fuel, turn signals, seat cowls, handlebars, licence plates, handguards, rear sets, exhaust systems and so on. Besides motorcycle and motocross supplies, they also offer bicycle and snowmobile In their clothing including goggles, helmets and protective wear. In their casual wear department, you can find t-shirts, jackets, pants, shorts, shirts, long shirts, shoes, flip-flops, tank tops, hoodies, belts, key chains, wallets, backpacks, bags, wallets, bags, towels etc. There is also a section that focuses on outdoor clothing including pullovers and heated underwear. And their offer clothing and ski goggles for people who like to go on a ski holiday.
One of the helmets provided by FC-Moto.
Services of FC-Moto
FC-Moto has both a delivery service and customer service to help their customers in the best way they can.
Complaints, Compliments and Tips for FC-Moto
So what is your personal opinion of FC-Moto? How warm and protective is their clothing, really? Is their protective gear suitable for skiing or motorcycling? Did you have to wait long for FC-Moto’s delivery service to send you your snowmobile clothing or bicycle outfit? Please write a review and tell us what your opinion of FC-Moto really is.
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I don't know how these guys do business. If I ran my business like this I would have lost my business. The lack of communiation fears me. Ordering from canada from them is quite a fearful process as they did not inform me of my status of the parcels not being able to ship to my location and international shipping issues. I had to investigate and find out myself from the shipping company. Even after several emails and asking for a refund. They ackowledge my email stating having noted it on my file and still I waited over a week for my refund. I had to finally go through the resolution center through paypal to finallly get my refund back. The process of communication and customer service must be top priority in dealing with local and international order services and I can attest to this with my 32 years of customer service and experience. For now I will deal with my local stores.
Ordered an helmet and arrived with damaged to internal box. Inner box had been crumpled because they had failed to provide adequate packing to stop inner box was bouncing around within larger outer box, some bubble wrap would have avoided this. There no way of telling if the helmet had been damaged from the blows to the box, you cannot tell just by looking at an helmet if it is damaged (any novice motorcyclist knows this) but FC Moto refused to even acknowledge that the helmet may have been damaged. When communicating the issue to FC MOTO responses were like the old comedy sketch 'computer says no' responses were continually, "take a picture of the damage" - how can you take a picture of damage when you can't see it? In the end following over 20 email exchanges I gave in trying to get any admittance of liability from these bunch of monkeys and returned the helmet at my cost to them securing a refund. They have probably repacked and sold to some other person without their knowledge it could be damaged. I will never order again from FC MOTO and if you are wise neither will you.
Completely unprofessional. They lied about the availability of the items and the dispatch date of the order. After all the delay, when they finally sent the item, they put an incorrect address. Unbelievable experience. I do not comment their answers to my requests...already lost too much time dealing with them.
DONT EVER BUY THERE!!! they produce fake tracking numbers, and when you ask them were is the package, they saying that they waiting for an answer from the shipper... and then they refuse to refund you. i bought a jacket and gloves more then two month ago, and guess what... im not even expecting them. all the 5 star comments you see here are also a lie!!! long story short... its a scam!!!
I purchased the above mentioned helmet and never received it. I reached out and told them immediately. Over a year later I still haven’t received a refund or replacement. They scammed me out out of just under $600!!!! It won’t let me leave no stars, they don’t even deserve 1 star.
I ordered online on the website and order was accepted. the delivery time was advised to be apron five days. it is now seven days and i have heard nothing. i am showing a transaction on my credit card for an amount of £914.00 so not an insignificant amount. i was buying the clothing for a trip to france which i have now had to cancel as i have not received the motorcycle clothing. very disappointed!!