Fc Moto24 reviews
This rating is based on 24 genuine user reviews submitted directly through BritainReviews.
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I got my Alpinestars r10 helmet in just 4 days after ordering it. The taxes and duty were a bit more than I thought, but it didn't take away from how good the product is. I'm pleased with what I bought and thankful for how quickly it arrived.
Mesh jacket purchase
I recently bought this amazing mesh jacket from fc moto and it was absolutely brilliant! However, when it arrived, the back protector was completely damaged. I was really disappointed, but I contacted fc moto about it and they immediately sent me a replacement without me even having to request it! How fantastic is that?!
New helmet and gloves
I recently purchased a helmet and gloves from this store and they are absolutely fantastic! The customer service was outstanding. I encountered a small issue with my order, but they promptly resolved it and went the extra mile to assist me. It's clear they genuinely value their customers, which is not something you come across often. I will definitely be recommending this store to all my biker friends.
Gaerne SG22 boots ordered
I ordered a pair of Gaerne SG22 boots from this shop recently and I had a really good experience. They told me they had to order the boots from their supplier because they didn't have them in stock. I was a bit unsure about it at first, but they reassured me it wouldn't take long. I was pleasantly surprised when the boots arrived earlier than expected, on the 28th of May instead of the 4th of June as originally mentioned. I was really happy with how quickly they came and how efficient the team was. Overall, I'm very happy with my purchase and the service I received from the shop.
Motorcycle gear purchase
I found this website by chance while browsing online and thought I'd buy some motorcycle gear. I have to say, I was really impressed with how easy it was to place an order and how well they kept me informed about any shipping delays. The whole online shopping process was straightforward and I liked being able to narrow down my choices using filters. The descriptions of the products were really helpful and I felt well-informed when making my decision. When my order arrived, the jacket and hoodie I bought fitted perfectly and not only provided protection but also looked good. All in all, I had a really good shopping experience with this company.
Motorcycle gear purchase
The shop has a brilliant range of motorcycle gear, and I was really impressed with how fast the delivery was. I live in Hawaii, and I got my order in only three days - one for processing and two for shipping. I can't stress enough how happy I am with everything. Thanks a lot!
Available items
I've just bought some stuff from a website and was told they'd be here in 1-2 days. It's now the 1st of June and the delivery date has been pushed back to the 4th. It's not on and doesn't look good on the seller. According to UPS, they got my package just 4 days after I ordered it. I expect my orders to come on time and efficiently, so this whole thing has been a letdown.
Late delivery
My order took more than 20 days to arrive, and even after contacting customer service twice, I didn't hear anything back about my order or cancellation. Overall, my experience with this company was really disappointing.
Helmet purchase
I ordered a helmet from this place and it was really easy! It was much cheaper than buying it in my own country. The best bit was that it came really quickly and it's exactly what I wanted. I definitely recommend buying from here if you need any motorcycle gear.
Shoei Glamster helmet purchase
I've recently bought a Shoei Glamster helmet from this shop and unfortunately, it's not been a great experience. I used PayPal to pay for it, but it got sent to an old address on my PayPal account that I can't access anymore. I've tried contacting customer support to ask them to redirect it to my new address, as UPS says the sender can do this, but I haven't got any useful help. I've sent lots of emails to the shop, but all I've got back are apologies with no solution. My order number is 9776106 and I'm really worried about losing the package. Although the shop has good prices and a big range of products, their customer service has let me down.
LS2 HELMET inner lining & cheek pads XXL
I recently bought some inner linings and cheek pads for my LS2 HELMET in size XXL and they were the perfect fit. The quality of the material is really good and they make my helmet feel super comfy. Putting them in was a breeze, so now I can ride around with total peace of mind knowing my helmet is properly padded. If you're thinking about upgrading or replacing your old ones, I definitely recommend these inner linings and cheek pads.
Berik Suit, Berik Boots, Berik Gloves
Shopping at the store was amazing! I got myself a Berik Suit, some boots, and gloves, all looking really good quality and with great designs. The suit fits nicely according to the size charts, but I can't be sure about the fit or durability since I bought a smaller size to motivate myself to lose weight. The boots and gloves fit perfectly and seem to be top-notch. Everything arrived in the US on time and in perfect condition.
Motorcycle gear purchase
The customer support and warehouse were absolutely awful - items were always shipped out late, had constant issues with customs, and had to shell out extra for international calls. I will say though, the only saving grace was the low prices.
Motorcycle gear
The customer service was brilliant when I needed to amend my order. I just wanted to switch one item for a cheaper alternative, and they were really helpful. They not only made the change without any issue, but they also gave me a refund for the price difference between the two items. It was top-quality service that went above and beyond what I expected. I'll definitely be coming back as a customer.
Delayed order with lack of communication
I recently bought something from this shop and I've had a bit of a problem with their customer service. I ordered something about two weeks ago and even though I paid for it, there's been no progress or update on where my order is at. Also, some of the items I wanted to get are now out of stock. The support team only got back to me once via email and didn't really help with any of my questions about my order.
Leather suit purchase
My shopping experience at Fc Moto was fantastic! I bought a leather suit and it arrived in perfect condition, just like how it was described on the website. Ordering was easy and quick, and I was amazed at how fast the delivery was - only took 4 days from Germany to New York. I was really happy with my purchase and will definitely shop at Fc Moto again. I highly recommend it!
Leather motorcycle gloves
I recently bought a pair of leather motorcycle gloves from your store and was quite disappointed with how long it took to get delivered. Even though the website said they were ready to ship, it actually took 5 days just to hand them over to the delivery company. Then they said it would take another 3-5 days for processing and delivery, which left me feeling pretty frustrated with the whole situation. When I finally got a tracking number, I saw that there had been no movement for 3 days, making me even more worried about when they would actually arrive. When I reached out to customer support for help, all they said was to keep an eye on the tracking information and be patient. Overall, the delay in delivery has made me doubt how reliable the shipping times are and now I'm not sure when my gloves will actually show up.
Alpine star boots
Hey everyone! Just wanted to tell you about my great experience with this shop. I've been shopping with them since 2018 and I've always been really happy with the prices, the quality of the items, and how easy it is to return things if needed. The photos on the website are spot on, and the size guide is really helpful. If you're unsure about sizing, the returns are a breeze thanks to the packaging slips they include. I've never had any problems with stock availability online, and they're always quick to respond to any queries I have. Looking forward to ordering more in the future!
Motorcycle gear
I bought some motorcycle gear from a website recently and I was really happy with how quickly it was delivered. The quality of the product was top-notch and it met all my expectations. However, I was a bit let down by the high delivery charges to get it to my home in "Colombia". The extra cost was more than I anticipated and it wasn't clearly mentioned when I was placing my order. But all in all, I'm pleased with the product itself.
Jacket, boots, rucksack
Based upon my experience, if you live in the UK, do NOT take the risk with FC Moto.
I ordered 5 items on March 31. After receiving two messages informing me that dispatch had been delayed, I finally got confirmation on April 20 that the items had shipped, providing me with a DHL link through which I could track the shipment. The link informed me that the shipment arrived in the UK five days later on April 25, and provided another link, this time to Parcelforce, which offered no specific information on my shipment. It just took me to a generic FAQ page, which was as useful as a chocolate teapot. DHL customer service was even worse, making contacting anyone in person virtually impossible.
In the meantime, i was somewhat distracted from the task of getting DHL/Parcelforce to do their jobs by being diagnosed with a brain tumour. After finding a customer service line buried deep in their website, I contacted Parcelforce to find out why I had not received anything. They told me the package had been returned to sender for nonpayment of a customs charge. They told me two letters had been sent demanding the payment, neither of which ever arrived at my address. All my deliveries are handled by a concierge service, so I had proof no letters from Parcelforce arrived. I asked Parcelforce for proof they sent them, which they declined to provide as they said the letters were "autogenerated".
FC Moto told me that return shipping and storage fees would be deducted from my refund, which of course, may take two to three weeks.
All in all, a thoroughly unpleasant and rather pathetic service from DHL, Parcelforce and FC Moto. Its the 21st century and between them they have failed to send me anything all - parcel or letter.
UPDATE: I have been refunded only £8.69 GBP from a total purchase price of £470.29 GBP. I have asked FC Moto for a breakdown of where the remaining £461.60 has gone.
About Fc Moto
Riding a motorcycle or any other kind of open vehicle requires some safety wear and other items. But where can you find them? One shop that specialises in them is Fc Moto. But what can you expect from their bicycle clothing? Will their motorcycle boots keep you warm and safe? How sturdy are their helmets? Does their snowmobile clothing keep you warm while you’re out in the snow? Will it take long for the delivery service of Fc Moto to send you your outerwear and other outdoor supplies? And what will the response of their customer service be if you ask for their help or advice? Only people that have already shopped at Fc Moto can answer these questions honestly, Read their reviews to investigate if Fc Moto’s outdoor clothing and supplies are really better than items purchased somewhere else. Their opinions, comments, ratings and experiences can help you to investigate if Fc Moto is your kind of shop.
About Fc Moto
Fc Moto is a company that sells motorcycle wear and other outdoor supplies. The company was founded in 1996. Their main office, an office that started out as a small retail shop, can be found in Aachen, Germany. After three years, they took their business online and added an online shop. Their Motorcycle section is still their largest department. You can find motorcycle clothing such as protective suits, vests, rainwear, gloves, pants, jackets, functional underwear and more. Of course, they also have an ample supply of helmets in all shapes and sizes. So if you want a visor, full face helmet of modular helmet, Fc Moto has an option for you. They also have protectors on your knees, elbows, shoulders, chest and other areas that can use some extra protection. And they offer motorcycle footwear such as city boots, urban boots, touring boots, motorcycle shoes, socks and sports boots. For your motorcycle, they offer spare parts such as tank fuel, turn signals, seat cowls, handlebars, licence plates, handguards, rear sets, exhaust systems and so on. Besides motorcycle and motocross supplies, they also offer bicycle and snowmobile In their clothing including goggles, helmets and protective wear. In their casual wear department, you can find t-shirts, jackets, pants, shorts, shirts, long shirts, shoes, flip-flops, tank tops, hoodies, belts, key chains, wallets, backpacks, bags, wallets, bags, towels etc. There is also a section that focuses on outdoor clothing including pullovers and heated underwear. And their offer clothing and ski goggles for people who like to go on a ski holiday.
Services of Fc Moto
Fc Moto has both a delivery service and customer service to help their customers in the best way they can.
Complaints, Compliments and Tips for Fc Moto
So what is your personal opinion of Fc Moto? How warm and protective is their clothing, really? Is their protective gear suitable for skiing or motorcycling? Did you have to wait long for Fc Moto’s delivery service to send you your snowmobile clothing or bicycle outfit? Please write a review and tell us what your opinion of Fc Moto really is.
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Contact Information
Aachener Str. 21-23
52146 Aachen
Germany
Categories Fc Moto
Online shopping | Sport & Outdoor Reviews & Experiences | Fashion Reviews & Experiences
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Letzte aktualisierung: November 2024
Review with most votes
Perfect
if you have zero ideas about what to buy , this is the perfect place for everything that is important for motorcycle wear. i bought the whole kit from here including suits and ... Read onBy: Daniel Jang