O'Neill - Overall Rating based on 28 reviews
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Sun clothes
The things I got were really nice and they fit perfectly! The colours are so pretty and the quality is amazing. I'm really looking forward to wearing them when the sun is shining! ☀️
Smooth ordering process and excellent product
I bought something not long ago and it was really easy to order. The website was simple to use and it didn't take long to place my order. I was really pleased when my product arrived because it looked even better than I thought it would. The quality was top-notch and I'm really happy with what I bought.
Warm coat for cold weather
This company's coat has been an absolute lifesaver for me in the winter months. When it was -10°C outside, I felt nice and cosy. Waiting at bus stops felt like a walk in the park, as I was almost as warm as if I were still inside. This is now my second coat from this company, and the first one lasted an impressive 7 years with no problems at all. I'm really happy with my purchase and would highly recommend it to anyone.
Top quality products
I recently bought some really good quality products and I have to say, I am really impressed. Ordering them was super easy and straightforward, so it was a breeze. The service I got was fantastic, with staff who really knew their stuff and could answer any questions I had. The prices were fair for the top-notch products I received, so it was definitely worth it. And the delivery was quick and efficient, so I got my items promptly.
Swimwear purchase
I bought some swimwear from here and it was amazing. The fit was spot on, the colours were really bright, and the fabric was really good quality. I liked that it had two layers in the pants, making it stronger. The sizes were true to the size guide, so it was easy to shop. I'm really happy with what I got and I might even get the same bikini in another pattern.
Two sale items with extra discount
I was really happy with my shopping experience at this store at first. The delivery was speedy, the email updates were useful, and the stuff I got were top-notch. But, I was a bit let down when one thing I bought was too large. I looked on the website and discovered that I could only return the item rather than swapping it for the right size. This meant I wouldn't get the extra discount that came with buying two sale items. I think they could have made that clearer on the website or during the buying process.
Surfboots too small
I ordered some surf boots, but they turned out to be too small for my feet, so I had to send them back. To my surprise, I received a refund, which even included the shipping costs, in just four days! The service was fantastic and incredibly quick!
Customised bikini for rubber accelerator allergy
I was really impressed by the amazing customer service at this company. I've always struggled to find swimwear because of my allergy to rubber accelerators, but O'neill went out of their way to make a custom bikini just for me. I appreciate the care they put into making sure I can swim and enjoy my holiday without any concerns. Thanks a lot, O'neill!
Children and self clothing purchase
I popped into this shop not too long ago and picked up a few bits and bobs for me and the kids. I was chuffed with the choice of stuff they had, and I managed to grab some proper cute bits for all of us. The stuff arrived in a jiffy, and it was all top-notch quality. I'd definitely suggest this shop to anyone after some snazzy and reasonably priced clothes for the whole fam.
Clothing items during a sale
I bought something in the December sale a couple of weeks back, but I still haven't got it. The email I got just had a link and no delivery date. I've tried to contact customer support and rang the number they gave, but it seems like there's nobody there to help. It's really annoying not to have any support or info about my order, and it puts me off ordering again in the future. Right now, I'm just hoping my order turns up soon.
Retro-inspired design
The product I bought had a design that clearly took inspiration from the late 80s and early 90s, which I personally think was the best time for this brand's fashion. The quality of the materials and the attention to detail in the design really captured the essence of that era. I was really impressed with how well-made and stylish it was, going beyond what I expected. I can say with confidence that this brand knows how to honour its history while still making trendy and modern pieces.
Ski jacket and swim trunks
I've got to say, I'm really chuffed with the quality and style of the clothes I bought from this shop. From the ski jacket to the swim trunks, everything has totally surpassed what I was expecting. I'm absolutely thrilled with my O'Neill products!
User-friendly website and ordering process, unclear return procedure
I thought the website was really easy to use and ordering was a breeze. But, I do wish they had more info about how to return items on there. It'd be great if they could add a way to exchange things for a different size while you're placing your order, I reckon that could help them sell more stuff too!
Returned item
I had to return something the other day and I was really impressed with the customer service at the store. The staff were so nice and helpful, they made the whole returns process really quick and easy. I was really impressed with how friendly and professional the team was.
T-shirt purchase
I recently bought this T-shirt which looked really cool and fitted me nicely, but I was a bit let down by the quality. I noticed that one of the shirts had a sewing mistake, and the fabric was quite thin. Although it might be alright for the summer, it didn't seem very durable. The print on the front started to fade pretty fast, and within a few weeks of wearing it a lot, holes started showing up.
Nylon suit, warm, flexible, hooded
I bought a nylon suit from this company recently and I must say it's really warm and flexible. The hooded feature is a nice addition and provides extra warmth. However, I did find that the chin part of the hood is a bit restrictive and could be better moulded. On the bright side, I managed to grab my size on sale, which was a fantastic deal. It's always good when a company offers a range of sizes, especially for slim tall guys like me. Overall, it's a decent purchase but there's room for improvement in the design.
Return label issue
I finally heard back from customer service in the second week of January. Because of the New Year, PostNL didn't update the contract in time, which meant the O'Neill barcode system couldn't recognise it. Thankfully, everything got sorted out in the end and I was given a discount coupon for my next purchase.
Bikini purchase
I bought this bikini and it was alright. The fit wasn't great because I'm in between sizes. Even though I sized up, it's still a bit tight in some places but the bottoms are too loose. However, considering the price, it's not too bad.
Quick service, accurate sizing
The service at this place was absolutely fantastic, they got my order to me really quickly. The size guide was so handy when choosing the right size for my top, and it ended up fitting like a glove. When it came to the bottoms, I reckon sticking with your usual size is the way to go, rather than relying on the size guide. The quality of the products was really good, and I was pleased with my purchase all in all.
Quality products, poor communication
The products were good value for money, but the communication was pretty poor. When we placed our order, we didn't get any confirmation or receipt. The items arrived out of the blue, with no heads up beforehand. We didn't get any updates or info about the delivery process. Oddly enough, we did get an email asking us to leave a review, so they obviously had our email on file. Sending something back was a bit of a faff because of this lack of communication.
Review with most votes
bought swimsuit And...
I received my swimsuit yesterday, the packing was really nice and safe. the swimsuit was perfect. like more perfect than i thought, the fitting is amazing and it looks so beauti... Read onBy: Ainsley Lewis