Giglio - Overall Rating based on 20 reviews
Featured Reviews
Reviews (20)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
First-time order
I was really surprised by how great and quick the service was that I got from this company. The package was packed really nicely and even had a kind note about returns, as well as a personal signature thanking me for buying. It made me feel like they really cared about me as a customer, and it left a good impression on me. I really enjoyed my first time buying from this company and I'll definitely be back for more. A massive thank you to the team!
My first time buying clothes online
I just purchased some clothes online for the first time and I have to say, it was the best experience ever! The website was really easy to use, the delivery was super fast, and the clothes are really cool. I will definitely be shopping here again!
Incorrect colour shoe received
I recently ordered a pair of black shoes from this store, but instead, I got a pair in a dark dust colour. I tried to tell the shop about the mistake, but they keep insisting that the shoes are black. But when I checked the brand's website, it clearly said the colour was dark dust, not black. This mix-up has really annoyed and let me down with the service.
Slight delay with order processing, super fast shipping
I recently ordered something online and it did take a little longer than expected to process, but once it was sorted out, I have to admit it shipped really quickly. Even though there was a delay at the start, I was pretty impressed with how fast my item arrived in the end.
an amazing shopping experience
I had a great time shopping as usual! This place never lets me down. The other day I forgot about my discount but the person working there kindly sent me a link so I could still use it the next day. Isn't that great? I've been a loyal customer for a few years now and I'll definitely be coming back for more! 😊
New dress for a special occasion
Oh my goodness, I recently bought this amazing dress for a party and it was absolutely gorgeous! But then, when I tried to download some information, I encountered some issues. Luckily, this person named Alessia came to the rescue and helped me resolve everything so fast! Other high-end online stores haven't been as prompt in assisting me, but Giglio is really great. Huge thanks to Alessia, you're amazing!
Genuine Sale and services
I just had to mention how pleased I am with my recent buy from this website! They had a fantastic sale on and the customer service was excellent. What really topped it off was receiving a Thank You card from Gessica and a friendly reminder about looking after the item in case I needed to send it back. It's those little touches that really count, don't you think? All in all, my shopping experience here was brilliant and I'll definitely be returning for more in the future!
Competitive price and excellent customer service
I bought something recently and was really pleased with how good the prices were. The product itself was top-notch and definitely worth the money. The customer service was also outstanding, especially Alessia from Customer Care. She really went the extra mile to help me track my order and keep me updated. It was a smooth and hassle-free experience, and I was impressed by how professional the team was throughout.
Backpack purchase for granddaughter
As an Italian-Canadian visiting Florida in the USA, I was looking for a particular backpack that I just couldn't find anywhere. Finally, I came across it in Italy at Giglio, and I was so excited to buy it for my granddaughter. The quality of the backpack is amazing, and I'm sure it will make her very happy. Giglio has a great variety of products and some really unique treasures, making it a fantastic place to find special items. I would definitely recommend Giglio to anyone looking for that perfect, rare item.
Repeated purchases
The prices at Giglio are really good, always competitive. The delivery is quick too. But what really impressed me was the fantastic customer service. Ms Alessia from the customer care team was amazing, she sorted out any problems I had in no time at all.
First purchase ever
So, yeah, I ordered something and then a couple of days later I got an email saying they were sorry but they had to cancel my order, even though I had already paid for it! And when I tried to explain that they made a mistake and refunded the money to the wrong person, they just didn't seem to care and kept insisting they did everything correctly. I mean, come on, Giglio? People already talk trash about your customer service, and now you've given me a reason to join in too.
Luxury fashion purchase
I'm a regular customer at this high-end fashion store and I've always had a really great time shopping there. They have an amazing range of luxury brands, with all the latest trends and timeless pieces to choose from. Their website is easy to use, with detailed product descriptions and top-quality images to help me decide what to buy. The customer service team is super helpful and always on hand to answer any questions I might have. Plus, their shipping is really fast and my orders always arrive well-packaged and in perfect condition. All in all, it's a fantastic shopping experience every single time.
Armani Exchange shoes
I've just bought my husband a pair of Armani Exchange shoes as a gift, and I have to say, he really loved them. I was a bit worried at first because of some bad reviews I'd seen, but the ordering process was actually pretty straightforward. The shoes arrived in great condition, just like they were described, and the price was fair. I'm really impressed with the quality of the shoes and the service I received.
Beautiful shoes for daughter's bridal shower
As a new customer, I was really impressed with the shoes I got for my daughter's bridal shower. They were stunning and even better than I thought they would be. They arrived quickly, and the handwritten thank you note was a lovely gesture that made me feel appreciated. I'm definitely sticking with this online store and would recommend it to anyone after top-notch products and great customer care.
Online purchase of clothes
The customer service team at this company is absolutely fantastic. Paola and Antonio are both brilliant. Paola was so helpful and patient when I chatted with her, answering all my questions with ease. And Antonio really went the extra mile when we spoke on the phone, showing empathy and understanding for my concerns. I must say, their commitment to customer satisfaction really makes them stand out.
Nanushka coat purchase
I bought this amazing coat from a store not too long ago and I have to say, I am absolutely thrilled with my purchase. The coat is not just stylish but also really well made, with great attention to detail and superb craftsmanship. I am certain that this coat will be a key piece in my wardrobe for years to come.
Armani blazer purchase
Even though I read some bad reviews, I thought I'd give Giglio a go and I was really pleased with how it turned out. My Armani blazer arrived in just 6 days, as promised, and I got a nice 50% off deal. Alessia, who handled my customer service, was fantastic - super helpful and quick to respond to all my questions. It taught me a valuable lesson to always try on clothes in person before buying online to avoid any let-downs.
Clothing items
I bought some clothes from Giglio recently and the customer service was really amazing. The team was so professional and helpful from the moment I ordered until my items were delivered. They really made sure that my shopping experience was stress-free.
Order issue
I had a little problem with my order at first because of something on the website, but the person I spoke to on customer service dealt with it really well. They fixed it in just a few days, and I thought they did a great job. It's nice when a company admits to mistakes and sorts them out fast. I was really happy with how everything was handled.
Everything with high-end quality - Loved the acessories
I bought shoes from here, it was so pretty. I was almost confused with lot of great designs to choose. The brands they offer are trusted, I have visited their stores, some are quite rare as well.
I have good experience with the website with my first purchase.
Delivery was also fine. so overall, it seem a good website
Review with most votes
Everything with high-end quali
I bought shoes from here, it was so pretty. I was almost confused with lot of great designs to choose. The brands they offer are trusted, I have visited their stores, some are q... Read onBy: June Pinto