Hairtrade - Overall Rating based on 21 reviews

81% Would buy here again

Featured Reviews

Most relevant positive review

  2024-06-02
Quick and Efficient Purchase

I was really happy with how quickly Hairtrade sorted out my order and got it sent off. It's not the first time I've bought from them, and after this, it definitely won... Read onBy: Will Hall

Most relevant negative review

  2024-04-30
Stick tip extensions, 100 stra

I bought these stick tip extensions with around 100 strands, but they turned out to be really thin and rubbish. I put them in my hair, curled them once, and now they look like t... Read onBy: Poppy Turner

Review with most votes

  2018-09-02
Perfect for silky hairs

my hairs are super straight and silky well they dont really hold extensions too well. however hair tarde offers amazing solution. now i can get whatever i like without worrying.... Read onBy: Nisha

Reviews (21)

  (15)

 (2)

  (3)

  (1)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick and Efficient Purchase

    I was really happy with how quickly Hairtrade sorted out my order and got it sent off. It's not the first time I've bought from them, and after this, it definitely won't be the last. I liked how efficient and speedy they were in handling everything, it made things easy and stress-free for me. Big shoutout to the Hairtrade team for being so quick and helpful.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hair extensions purchase

    Ordering online was a bit tricky, so I had to give them a ring to finish it off. I spoke to a really helpful bloke who talked me through everything. Even though it was a bit of a bother at first, the order turned up just a couple of days later via Royal Mail. All in all, I'm happy with what I got. Cheers.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Great products

    Hairtrade is such a great place to buy hair products! They've got such a big range to pick from and the prices are really good. Whenever I shop there, I always manage to find what I'm after and they deliver my stuff really quickly. It's honestly the best place to shop for hair stuff!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick and reliable service

    Always there to help, quick and reliable. However, it's frustrating that the authentication box never pops up when I'm trying to pay on the website. This means I have to call and process the payment over the phone instead.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hair products

    I've used this website a few times now and it's always been great. The ordering process is easy and simple, which makes it a breeze to find and buy the hair products I want. My orders have always been sent out quickly and actually arrived sooner than I thought, so I've never had to wait long to get my hands on them. With such good service and reliable delivery, there's really no need for me to look anywhere else for my haircare stuff.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Easy to navigate website, clear instructions, great product, out of stock

    I really enjoy shopping on this website because it's super easy to find exactly what I'm looking for. The directions are really clear and the products are top notch. The only downside was that they didn't have bigger sizes available when I placed my order. Even so, I've shopped here in the past and I'll definitely be back for more. I'd definitely recommend it to all my family and friends as well!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Stick tip extensions, 100 strands

    I bought these stick tip extensions with around 100 strands, but they turned out to be really thin and rubbish. I put them in my hair, curled them once, and now they look like they've been through a fire! They're so dead and frazzled. I'm not happy about it at all.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Product search and purchase

    I bought something from this website after struggling to find it elsewhere. Trusting the good reviews on Trustpilot, I decided to go ahead with my order. I was really happy when my purchase arrived just 2 days later, with standard shipping. The product matched the description perfectly. I'm really pleased with how everything went and will definitely think about ordering from them again in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hair products

    I recently bought some hair products from Hairtrade and I have to say, I was really impressed with the service they provided. Ordering was a breeze and I found exactly what I wanted without any hassle. The prices were really good too, especially compared to other places. My delivery came right on time and everything was spot on. I'm really happy with the whole experience and I definitely recommend using Hairtrade for all your haircare needs.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Haircare products

    I have to admit, I am totally obsessed with this online haircare store. They always have everything I'm after in stock, whether it's my go-to shampoo or a new styling product I fancy trying out. The prices are really good, and I've never been let down by the quality of their products. And don't get me started on the delivery - super fast! Big thanks to the team for helping me keep my hair looking fabulous.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hair purchase

    I bought some hair from this company recently and I was really disappointed with it. I've been using weaves for over ten years, but the quality of this hair was really not up to scratch. It started getting frizzy after just one day, even though I followed all the care advice they gave. When I contacted customer service to ask for a refund, they said the problem was because I used too much heat on it. I found it hard to believe that could have caused so much damage in such a short time.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Recent order - damaged item

    I bought something from Hairtrade not long ago and one of the things I ordered came all damaged because of delivery problems. But I've got to say, when I got in touch with their customer service team, they were really great. They replied quickly and sent me a new item without any fuss. Everything was sorted out smoothly and professionally, and I'm really grateful for the top-notch service from Hairtrade.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lace front closure, fast delivery

    I bought a lace front closure from Hairtrade recently and I have to say, the hair looks even nicer in person than it did on the website. The quality of the hair is really good, no shedding at all. And the length of the closure was spot on, they really pay attention to the details. I would definitely recommend their lace front closures to anyone looking to improve their hair game. The delivery was quick too, which was a nice bonus.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Pillarbox red hair dye

    I had been searching high and low for a particular shade of red hair dye, and thankfully Hairtrade came to my rescue! They made it a breeze to track down exactly what I was after amid a sea of red options. I couldn't have been happier with the speedy delivery, excellent communication, and perfect colour match. The product arrived well-protected and the hair quality was top-notch. I will certainly be a repeat customer of Hairtrade going forward!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Brown hair with bleach highlights, 18/22 shade

    The delivery was really quick and the hair quality was top-notch. I've actually bought hair extensions from this site three times now and each time I've been really happy with my purchase. The shade 18/22 was a perfect match for my hair, which is a mixture of brown, medium/dark blonde, and bleach highlights. I would definitely recommend this product to anyone in need of high-quality hair extensions.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Paul Mitchell products, Extra Body Thicken up and Sculpting Foam

    Let me tell you about my recent purchase from this online shop. I got the Paul Mitchell products, Extra Body Thicken up and Sculpting Foam, and let me tell you, I was really impressed! The delivery was super quick, arriving just 2 days after I ordered it, just like they said. I've tried loads of other hair products before, but none of them gave me the results I wanted. But after using the Thicken up and Sculpting Foam from Hairtrade, I was amazed. The Thicken up product gave my hair body and volume, while the Sculpting Foam helped me get the perfect hairstyle. I could really feel and see the change in my hair texture and overall appearance. I'm so happy with my purchase and will definitely be coming back to Hairtrade for all my haircare needs in the future. Thanks a lot, Hairtrade, for providing such great products and services!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Well-organized and fast delivery

    I bought some hair products from this company not too long ago, and I have to say I was really impressed with how they were all nicely packed and organised. The delivery came pretty quickly too, which was great. Overall, I was really happy with the professional service I got and I wouldn't hesitate to order from them again. Thanks a lot!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hair extension

    I recently bought some hair extensions from Hairtrade, but I've been really disappointed with the experience. I placed my order on the 8th of April and got a refund on the same day with no explanation. I've been trying to get in touch with their customer service team via email every day to ask about my refund, but I haven't received any useful answers. They keep telling me the refund has been processed and to check my bank account, but I still haven't received my money back or the extensions I ordered. This customer service is not good enough, and I'd recommend avoiding buying from this company.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hair extension purchase

    I've been a loyal customer at this online hair shop for years now and I can confidently say that their hair extensions are top-notch. I've never been disappointed with any of my purchases as the hair always looks and feels natural. The customer service at this company is exceptional, with quick responses to any queries I have. The ordering process is simple and user-friendly, making it easy for me to find the perfect hair extensions I need. The pricing for the products is fair considering the high quality you receive. The delivery times are always on point, with my orders arriving in a timely manner every time. Overall, I highly recommend this company to anyone looking for quality hair extensions and excellent customer service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Nail tip hair extensions

    **only put 2 stars as that’s the least it would allow me ** Really disappointed with this hair, after washing it once it matted into chunks in my hair which resulted in hair loss. I had coloured the hair In which it was absolutely fine afterwards however because I have been transparent with this company and they have said that they have in their small print “no refunds if hair coloured” they won’t take any responsibility for the damage, they won’t issue me any refund and didn’t even provide an apology for the disaster that happened. Very upset and disappointed with this hair. I honestly wouldn’t risk purchasing from this company.