Etsy Reviews

: 24

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54% Would buy here again

Most relevant positive review

  2024-04-04
Creative and diverse product r
I really loved shopping on this site. There were so many products to choose from, and I easily fo...Read on
Sofia

Most relevant negative review

  2024-05-30
Wrong size shoes
I bought a pair of shoes from this platform not long ago and I have to say, I was really let down...Read on
Naomi

Review with most votes

  2017-07-27
earrings from Etsy
Bought a few earrings online from someone on Etsy. They took quite some time before they arrived ...Read on
Laetitia Fanning

Reviews (24)

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    Wrong size shoes

    I bought a pair of shoes from this platform not long ago and I have to say, I was really let down by the whole experience. I thought I was getting women's sizes, but what I got were shoes for boys. On top of that, the quality of the shoes was much worse than I thought it would be, and they didn't even mention that in the listing.


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    Handcrafted wooden shelf

    I bought a handcrafted wooden shelf on Etsy, but had a bad time with the seller. They took the money from my credit card but never sent the shelf, and then closed their shop. I was left without my purchase, but thankfully my credit card company refunded me. It's a shame that Etsy doesn't check their sellers better to prevent things like this happening.


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    cute bracelets

    So, yeah, I ordered these super cute bracelets. I paid extra to ensure they would arrive on time because I had a party on June 1. But would you believe it? They're actually late! And let's not even get started on the tracking process, it's so complicated. Ugh, I'm not happy about this at all. If the bracelets don't arrive by the latest date they promised, I'll have to speak to someone important about it.


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    Account suspension after payment

    I set up a shop on this platform not long ago, and after I paid the fee, they suspended my account without even telling me why. To top it off, I've been getting dodgy messages that seem like scams. I reckon Etsy is just trying to get rid of their competition in a sneaky way.


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    Jewelry purchase

    I've been really disappointed with the quality of sellers on Etsy lately. It feels like every time I buy something, there's some dodgy stuff going on. They say they're in the USA but then ship from somewhere else, or the products don't match up to what was promised. It's just been one hassle after another. The fact that sellers aren't owning up to their mistakes or being clear with customers is really getting on my nerves. Etsy really needs to do a better job of checking out their sellers to make sure we're actually getting what we pay for.

    Just the other day, a package got sent back because apparently, they didn't know the right address. How does that even happen? And now one package seems to be taking a full tour of the country, it's been stuck in Anchorage, Alaska when it should've been in Kansas City ages ago. Oh, and let's not forget about the seller who thought it was fine to send me one earring when I bought three. Talk about not paying attention. These sellers need to seriously up their game or just leave Etsy altogether.


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    Handmade jewelry

    As someone who's been using online marketplaces for a while now, I've come across all sorts of sellers and their customer service. But I have to say, my recent buys on this platform have not been up to scratch. The handmade jewellery I got wasn't great - it started falling apart after only a few wears. The lack of care and skill put into making it was really disappointing. And on top of that, the seller's communication was unprofessional and blunt, which just made the whole shopping experience pretty unpleasant.


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    Handmade Jewelry Set

    I recently bought a handmade jewelry set from an online marketplace and I have to say, the whole experience was a bit of a nightmare because of their terrible customer service. It's really disappointing to see the lack of accountability and transparency when it comes to sorting out customer problems. It took me days to try and get through their complicated customer service system, and when I finally did, the representatives I spoke to were not helpful at all and even hung up on me a few times. To make things worse, the phone number they gave me to contact them suddenly didn't work anymore, so it was nearly impossible to speak to a real person and get my concerns sorted.


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    Creative and diverse product range

    I really loved shopping on this site. There were so many products to choose from, and I easily found what I needed. The cool thing about the items is how creative they are, it gave my purchase a special vibe. The way they communicate is top-notch, everything went smoothly. I've been shopping here for more than half a year and have had no problems at all. Seems like they don't need to change anything right now.


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    Awesome hand-painted sweatshirt

    I recently bought this really awesome hand-painted sweatshirt from this seller, and honestly, it's absolutely fantastic! The quality is top-notch and the design is really unique. I enjoy wearing it everywhere and love receiving compliments from my friends. The seller was also really friendly and answered all my questions before I made the purchase. All in all, I'm over the moon with my order and I'll definitely be purchasing more from them in the future.


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    Handmade jewelry purchase

    I recently bought some handmade jewellery from a seller on Etsy and I have to say, I was really impressed with how great the quality and unique the design of the pieces were. You could tell that a lot of care and skill had gone into making them, from the choice of materials to the intricate designs. I got loads of compliments when I wore them and I'm really pleased with my purchase. It's a shame to hear about sellers getting banned for no good reason when there are people out there creating such fantastic pieces.


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    Fiat 500 long side strip

    I recently bought a long side strip for my Fiat 500 from an Etsy seller. The product arrived quickly after just a few days. Unfortunately, I accidentally ordered two pieces for the hood instead of the side. However, when I got in touch with the seller, they were really helpful and understanding. Veronica, the lady I spoke to, sorted out the issue right away and sent me the correct product within a few days. I definitely recommend this seller for their great products and reasonable prices. Also, I've been surprised by how sturdy the product is. Despite some people saying not to wash the car with machine brushes, I've done it and the strips are still attached securely.


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    Unique handmade jewelry

    I was really let down by the handmade jewellery I bought. It was such poor quality and looked nothing like the pictures online. Plus, it fell apart after only a few days of wearing. It wasn't worth the money or the trouble at all.


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    Homemade earrings

    Why do these shops keep piling on extra charges on this platform all the time? I mean, come on! First, there's the listing charge, then you've got to deal with those VAT charges if you're not in America, and now they've gone and thrown in a setup fee too! It's so frustrating, like they're just out to get every last penny out of us customers. I'm not falling for that extra fee, absolutely not!


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    Handmade jewellery purchase

    I bought something online recently from a site that says it helps out crafty sellers, and honestly, I was really let down by the whole thing. Sure, some people might rave about this website, but my own run-in with them was a total disaster. I splurged on what was meant to be a one-of-a-kind, handcrafted piece of jewellery, but what actually rocked up was miles off the mark. The quality was rubbish, and it didn't look anything like the snaps on the site. Honestly, it was a total rip-off, and I just felt like the person selling it had totally conned me.


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    Cute sticker pack

    I recently bought a really adorable sticker pack from Etsy and I was buzzing to receive it! When it arrived, the stickers were even cuter in person and I couldn't wait to decorate my laptop with them. However, when I opened the package, I realised that one of the stickers was missing! I was gutted, but I decided to drop the seller a message about it. They were very understanding and promptly sent me a replacement sticker. To make up for the mix-up, they also included some extra surprises in the package. I was really pleased with how they resolved the issue and I'm looking forward to purchasing more cute items from them in the future!


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    Men's bracelet purchase

    My experience was absolutely brilliant. I bought a men's bracelet and it was really good quality, and not too expensive either. It came really quickly and they kept me posted on where my order was at. All in all, it was a really good experience and I'll definitely be shopping here again.


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    Photo purchase

    I bought a photo from someone on Etsy the other day. They showed it with a frame in the listing, but when I got it, there was no frame. I messaged the seller about it and sent them proof of the misleading photo. It's a shame that Etsy doesn't let customers leave reviews, it would have been helpful.


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    I ordered some cool stuff

    I was really looking forward to buying some great stuff from this shop, but then they went and cancelled all my orders! I was really disappointed and they didn't even give me a reason. When I tried to get in touch with them, it was really difficult and they asked for all my account information. To top it off, they're keeping my money for a whole week, even though they've cancelled everything. I'm really angry about it, and now I don't feel like shopping on ETSY anymore, even though most of the sellers are usually friendly.


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    Sunglasses purchase

    I recently bought some sunglasses and they arrived with scratches on them. The seller was really quick at sorting out a refund for me which was good. But then I found out that Etsy has rules that stop sellers from covering return postage costs, which was a bit annoying. It's frustrating that sellers have limits on how they can help their customers because of the platform's rules. I'd advise people to think twice about using Etsy if they want to make sure their return postage is secure.


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    Cushion from Quiltella

    I had a problem with a purchase from a company in India, and will probably avoid ETSY as much as I can in the future. 0 support in a refund request or resolution. I had not appreciated that a seller does not accept refunds and that's deemed acceptable. I returned an item 6 months ago not accepting the original delivery and by the time I received Paypal resolution the item was returned to him automatically. Paypal closed the case and I have yet to get my money back. Quite disheartened.


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