Superdrug Reviews
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Fragrance
Feedback for Superdrug
What is the name of the person you are leaving feedback for:
Young lady, Multi cultural, Ann
From which branch or department
Perfumes at Superdrug
In which location-
Worcester high street
What is the nature of your feedback-
Thank you my son said that I had an excellent choice of mens fragrance for him.
Today Thursday 9th September my self my daughter and her boyfriend were on a mission to get my son her brother some fragrance for his Birthday.
None of us had a clue, but with your sales advisor experience knowledge and patience we choose an issey miyake male fragrance 50 ml. I thought how friendly, poliet, patient, and kind Ann the sales advisor was.
We did go away and visit Boots to look at Dior as was told you did not do this brand, but the sales advisor was so unhelpful and was more interested in talking to a colleague then helping us.
So we went back and got the Male Issey Miyake Fragrance. When we gave it to him he was over the moon and extremely impressed by the choice we made and said the smell was right up his street.
I just want to say "Thank you" to Ann as with out her help I could of brought a totally random fragrance which would of never got uses.
Keep up the good work and I will be back at Christmas to get some fragrance for my husband and I am sure you will be a super star again in assisting me.
Thanks again
*Ann was on the till with all Fragrance behind her, in her early 30s, black hair black top and cardie*Skincare products
I just wanted to say, the customer service at this shop is really great. Netsanat was so helpful and friendly, it made my shopping trip a really pleasant experience. The store in Edmonton Green is well-kept and tidy, which made it simple to find everything I needed. They had a really impressive range of skincare products on offer, and Netsanat gave me some excellent recommendations tailored to my skin type. All in all, I left feeling really happy with what I bought and the service I got.
Customer Service
I recently visited the Maidenhead store to return some scissors which I did not find very effective. I had no receipt and I thought I may have a battle on my hands. But this was not the case, I was instantly offered my money back and given an apology. Rarely have received such excellent customer service and to me this is a very important quality for any business. The store assistant was called Rosie, she was very professional and respectful. So thank you Superdrug!
Feedback for Superdrug
What is the name of the person you are leaving feedback for
Young lady, Multi cultural, Ann
From which branch or department
Perfumes at Superdrug
In which location
Worcester high street
What is the nature of your feedback
Thank you my son said that I had an excellent choice of mens fragrance for him.
Your feedback
Today Thursday 9th September my self my daughter and her boyfriend were on a mission to get my son her brother some fragrance for his Birthday.
None of us had a clue, but with your sales advisor experience knowledge and patience we choose an issey miyake male fragrance 50 ml. I thought how friendly, poliet, patient, and kind Ann the sales advisor was.
We did go away and visit Boots to look at Dior as was told you did not do this brand, but the sales advisor was so unhelpful and was more interested in talking to a colleague then helping us.
So we went back and got the Male Issey Miyake Fragrance. When we gave it to him he was over the moon and extremely impressed by the choice we made and said the smell was right up his street.
I just want to say "Thank you" to Ann as with out her help I could of brought a totally random fragrance which would of never got uses.
Keep up the good work and I will be back at Christmas to get some fragrance for my husband and I am sure you will be a super star again in assisting me.
Thanks again
*Ann was on the till with all Fragrance behind her, in her early 30s, black hair black top and cardie*
Feedback for Superdrug
What is the name of the person you are leaving feedback for
Young lady, Multi cultural, Ann
From which branch or department
Perfumes at Superdrug
In which location
Worcester high street
What is the nature of your feedback
Thank you my son said that I had an excellent choice of mens fragrance for him.
Your feedback
Today Thursday 9th September my self my daughter and her boyfriend were on a mission to get my son her brother some fragrance for his Birthday.
None of us had a clue, but with your sales advisor experience knowledge and patience we choose an issey miyake male fragrance 50 ml. I thought how friendly, poliet, patient, and kind Ann the sales advisor was.
We did go away and visit Boots to look at Dior as was told you did not do this brand, but the sales advisor was so unhelpful and was more interested in talking to a colleague then helping us.
So we went back and got the Male Issey Miyake Fragrance. When we gave it to him he was over the moon and extremely impressed by the choice we made and said the smell was right up his street.
I just want to say "Thank you" to Ann as with out her help I could of brought a totally random fragrance which would of never got uses.
Keep up the good work and I will be back at Christmas to get some fragrance for my husband and I am sure you will be a super star again in assisting me.
Thanks again
*Ann was on the till with all Fragrance behind her, in her early 30s, black hair black top and cardie*Eyeliner and face cream
I popped into the store the other day to pick up some eyeliner and face cream. The products were top-notch and the staff were a great help. Rabaya, in particular, really knew their stuff and even let me know about some special deals they had going on. They were all really kind and friendly, which made my shopping trip a pleasure. I was really impressed with the level of customer service I got and I'll definitely be back to shop here again soon.
Makeup purchase
The team over at Superdrug are brilliant, always so friendly and helpful. Even though I don't know all of them, Frederica really stands out to me. Her service is exceptional, she's always so caring and really makes shopping there a pleasure.
fragrance products
I popped into Superdrug at Westfield Stratford and bumped into a lovely sales assistant named Madhumita at the fragrance department. She was really friendly and ended up convincing me to buy more than I had intended. I really appreciated her recommendations on the top products and I genuinely wish her and the team all the best.
Beauty products
I popped into your shop the other day to pick up some beauty bits, and I have to say, I was really impressed by all the products you had on offer. But, unfortunately, I didn't have the best experience with one of your staff members. They made me feel like I was bothering them just by buying something or asking a question. This kind of customer service isn't on and can really spoil the whole shopping trip for people.
Skincare purchase
I popped into the shop to get some skincare bits, and the lady working there was really helpful and knew her stuff. She made sure I got the perfect products for my skin, going the extra mile. I was chuffed with my purchase and how great she was. You don't often get top service like that in shops nowadays, so I was well impressed. I'll definitely be going back next time I need skincare stuff.
Facial cream for spot treatment
Pardeep suggested a facial cream for my stubborn spot, and I wasn't sure about it at first. However, I thought I'd give it a go. To my surprise, the gel really made a difference to my skin. Next time you're in the Forest Gate store, I would definitely recommend asking for skincare advice from Pardeep. She's very well-informed, patient, and so helpful. Big thanks to you, Pardeep!
Concealer purchase
I had a lovely time at the shop thanks to the wonderful staff member who assisted me in finding the perfect concealer shade. Assia was so friendly, enthusiastic, and really knew her stuff when it came to the products. She took the time to listen to what I was looking for and gave me some fantastic suggestions. Her customer service was exceptional, and I was truly grateful for her assistance.
Makeup and skincare
Superdrug staff used to be quite grumpy, but now they're all super friendly and lovely. There was a lady called Sally who helped me, and she was so nice and knew a lot about makeup and skincare. It really brightened up my day going there. Thank you, Superdrug, for having such wonderful staff!
Perfume purchase
I went to the store the other day and it was alright. The person who helped me was nice, but nothing special. They helped me pick out a perfume without any problems, but nothing amazing. It was just a normal shopping trip, nothing to write home about.
Eyeshadow palette purchase
I bought an eyeshadow palette from a shop recently and really liked the service I got. The staff were super helpful and knew their stuff, they helped me find just what I needed. The customer service was top-notch, and I can't thank them enough for being so attentive and professional. I'll definitely be coming back for more shopping in the future.
Next day click and collect service
I recently bought something online with next day click and collect, but it arrived late. I paid extra for speedy delivery, yet it took 2 days just to get on its way to the store. Today was the only day I could collect it because I'm busy with work. I expect the service I paid for to be quick and smooth. This delay was really disappointing and caused me a lot of inconvenience and frustration. Now I'm not sure if I can rely on the company's next day delivery service.
Cosmetics purchase
I've just been to the shop and bought some cosmetics. The staff were really nice, so helpful and friendly. The service was excellent, and I'll definitely be going back for more beauty products.
Makeup products
The staff in the store were really unhelpful when I asked about a certain makeup brand, they said it was discontinued and not in stock. But Inioluwa went the extra mile to help me find the products I wanted. She spotted them at the end of a shelf and made sure I could buy them. Her commitment and attention made my shopping trip so much better.
My lipstick
I popped over to the shop earlier and picked up this fabulous new lipstick. The lady who served me was lovely and super helpful. She answered all my questions and even guided me to the perfect shade for me!
Lip balm and hand sanitizer
I popped down to the shop earlier and picked up some lip balm and hand sanitizer. The lady who assisted us was called Fatiha, and she was lovely. She had a big smile on her face and was really patient while we made up our minds on what to buy. Big thanks to you, Fatiha, for being so awesome!
Makeup and skincare
Oh my goodness, Valerie at the store was absolutely amazing! She helped me find everything I needed and was really friendly. I easily found all my makeup and skincare products, it was like going on a treasure hunt but with makeup. This store is definitely my favourite now.
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