Ink Factory35 reviews
This score is based on 35 genuine reviews submitted via BritainReviews since 2018.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Little daily win
Mid-morning rush, it sat nicely in my hand — really pleased.
Spot on, quick delivery
All good — arrived fast, mate recommended it
Almost hesitated, but it's fine
Was sceptical, inks really are brilliant though
Half-expecting disappointment
Sceptical, saw it at my mate's — felt pleased.
Sorted and simple
Really happy — used it yesterday, arrived quick, price fair.
Low expectations, decent outcome
Been burned before, but delivery and customer service were surprisingly solid.
Quick delivery, decent ink
Started yesterday; delivery very fast, service okay, inks look good.
Nearly perfect fit
Pretty impressed, actually — started using them this week; fit fine, decent colour but slight streaks.
Faded prints, cautious but relieved
Quite annoyed at first, but refund arrived — needed prints for a move, faded ink, lots of excuses, then sorted.
First prints were a worry
Started using it yesterday; first prints were grey, missed some voucher barcodes. Delivery quick, customer service sorted it, glad.
Surprisingly tidy
Came on time and cartridges actually work. Bit surprised by neat packaging, will order again.
Simple, mostly good
Honestly, it's a solid service — ordering's dead easy and delivery is quick; I've had worse from other firms, prices a tad high though.
Quick arrival, small gripe
I remember opening the door and seeing the parcels — four days, and I relaxed. Bit pricey, but good service; would order again, maybe check offers next time.
Saw it first
Spotted it in a mate's kitchen, a bit sceptical—ordered anyway. Delivery was prompt, service friendly after a quick question, item does the job, will order again, honest
A pleasant surprise mid-print
I swapped two and both showed full enough to get through a week of photos and invoices without drama. Colours on family photos looked brighter than I'd guessed, which made me smile. I use them for day-to-day home office stuff and occasional photo printing; they've slotted into that routine easily. Only tiny snag was one cartridge needed a second push to seat properly — not ideal but easily fixed. Delivery was quick too, and the price point makes it worth stocking up. All in all, pleasantly surprised, would consider buying again.
Quick delivery, unused cartridges
I was really pleased by how fast my order got here. Though I haven't had a chance to try out the cartridges, so I can't give a full rating just yet.
Refund process
The company sorted me out with a refund just like they said they would, so I can't complain about that. However, it did take a bit longer than I thought it would - 14 days in total.
My first order
I ordered something and everything was fab, I received it and will definitely be placing another order in the future!
Stationery order
I just ordered some stationery items and I have to say, I was really impressed with the service I got. It was so easy to place the order, the prices were good and my delivery came really quickly. I've saved the website for next time and I'll definitely be shopping there again.
Ink cartridges
I absolutely love buying my ink cartridges from this place because they consistently offer fantastic prices and the delivery is always super speedy. Whenever I find myself running low on ink for my printer, I can always rely on them to deliver it to me swiftly.
About Ink Factory
Are you in need of some ink resources? Do you own a printing house and require a regular and affordable source for all your equipment? Ink Factory is an online store selling ink, toner, paper, and various photo gifts. Read on to learn more about what else they offer, then take a look at some customer reviews to get some insight into the customer side of the shopping experience.
About Ink Factory
Founded in 1999, Ink Factory is an online retailer of all things ink. They have been selling ink cartridges and toners for over a decade and now have an intricate understanding of all ink-based products and customer requirements, allowing them to continually improve their selection to offer their customers the best products at affordable prices.
Customer Services
The Ink Factory website is organized effectively, drawing on almost two decades of experience. Therefore, it is perfectly constructed for customer use. There are 4 categories of products: Ink cartridges (Brother, Canon, Epson, HP, Kodak, Lexmark, and Xerox), Toner (Brother, Canon, Dell, Epson, HP, Lexmark, Samsung, and Xerox), Paper (including a variety of paper types from Kodak such as Ultra Premium Photo Gloss, Photo Gloss, and Mailing Labels), and Photo Gifts (offering choices like Gridge Magnet Photo Frame, Photo Magnet with Stand, Glass Photo Placement, Plastic Photo Coaster, and Glass Photo Coaster).
Payments can be made using MasterCard, VISA, PayPal, and Bitcoin.
Strengths and Weaknesses? Complaints? Tips? Share your opinion of Ink Factory!
Have you bought any products or checked out the website of Ink Factory? If so, let us know what you thought. If not, read on to hear what others thought! Did your order arrive on time and was it fully functional, long-lasting, high quality, and true to the image on the website? Would you recommend that others use this company, and if so, why? What do you perceive to be their greatest strengths compared to other superstores in this market, and what would be their greatest flaw? Assist other shoppers by leaving a review of your opinions!
What do Ink Factory consumers have to say about this store? Read customer reviews or share your opinion about their product range, quality, and service.
Details
Contact Information
10 Newporte Business Park, Bishops Road
LN2 4SY Lincoln
United Kingdom
Categories Ink Factory
Online shopping | Office, Hobby & Party Reviews & Experiences
Page Statistics
Last update: February 2026
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Review with most votes
Affordablity at the quality
Totally get our orders from here. Every month my company in London order various ink materials, catridges etc for printing work. I get it like down to 18% discount compare to ... Read onBy: Kate Wilson