JTX Fitness

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JTX Fitness

67% Would buy here again

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F
Flora
After my pregnancy, i wanted to get my shape back but because of my baby, i cant afford to go the gym. So i asked my husband to order some stuff and i will start my gym at home. We took help of JTX...Read on
A
Amy Wallace
I purchased a rower less than a year ago and it lost tension 2 week into lockdown. Clearly I wouldn't expect anything could be done at the time, but I reported it and hoped at part would be ordered...Read on
M
Michael Mangnall
I purchased a JTX Salon S1 Vibroplate, which is one used in gym's. Julie uses it home, so usage is very low. She is slim and does not weigh much. So a machine like this should last years, if not de...Read on

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    My life saver

    After my pregnancy, i wanted to get my shape back but because of my baby, i cant afford to go the gym. So i asked my husband to order some stuff and i will start my gym at home. We took help of JTX and they provided all needed equipment at the fair price. i am really happy with the machines i bought as they are completely safe and perfect.


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    Rower

    I purchased a rower less than a year ago and it lost tension 2 week into lockdown. Clearly I wouldn't expect anything could be done at the time, but I reported it and hoped at part would be ordered. However, as lockdown was easing I started asking if I could get the rower repaired. It took weeks to get a part for a "popular" rower and I've had two "engineers" not confirm dates. JTX appear to have a very poor supply chain and to have a rower lose tension so quickly when it was being utilised only on the weekends, seems suspect.

    I'm very disappointed in the service and dispite serveral emails and phone calls I am still sitting here with a heap of metal in my livingroom.

    My suggestion is weigh up if the slightly less expensive rower is with the hassle, for me, it has not been.


  • Ordering

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    Overall

    JTX Salon S1 Vibroplate

    I purchased a JTX Salon S1 Vibroplate, which is one used in gym's. Julie uses it home, so usage is very low. She is slim and does not weigh much. So a machine like this should last years, if not decades. However, the motor started to run slow when she stood on it. So I contacted JTX Fitness and their representative several times. This took months, before eventually they said that nothing could be done. No new motor nor could it be fixed. Is this what you would expect from a company such as this. SO - BE WARNED. JTX Fitness equipment is not built to last.


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JTX Fitness

Are you looking to get fit without spending all your money on a gym? Wanting to get in shape at home without the prying eyes of others? Trying to introduce exercise into your life but don't have time to go out every day to a distant facility? JTX Fitness may just be the solution for you, with their affordable and efficient exercise machines, they aim to get you fit quick without having to leave the comfort of your house, with the simple solution of exercise at home! Read on to learn how, and see what others have said in their customer reviews.

About JTX Fitness
JTX is a fitness equipment retailer which was established in 2009. JTX's goal is to assist consumers in reaching their health and fitness goals with the added encouragement of being able to do so in their home. In order to reach their help to the widest population, JTX has ensured a range of equipment that allows them to cater to all needs regardless of age, budget, or fitness level. The vision for their company outlined on their website states that they wish to help in attaining fitness goals, ameliorate home life and general happiness and simultaneously show real results, all the while providing this with the highest and most welcoming customer service. Another way in which JTX aims to provide the best experience for the consumer is through only selling JTX products, thus, no other items for higher prices from external sources. 

In order to provide customers with a broad understanding of their products but also offer a face for the brand, JTX owns a showroom in Sussex where all products are on show and customers can get one on one assistance in choosing their machine or accessory. 


Customer Services of JTX
Amongst JTX's broad range of available products, customers have the choice of cross trainers, treadmills, exercise bikes, vibration plates, rowing machines, weights and accessories such as floor mats, skipping ropes and aerobic steps. 

In order to encourage their customers to invest in a fitness machine without extreme monetary stressors, JTX has established a Pay4Later scheme with 0% interest, allowing the consumer to spread the payment out over 6 or 12 months. Furthermore, if customers are not satisfied with their product the company promises a 28-day guarantee so that they will come to the customer's home to pick up the product and provide a full refund
Payments can be made using Visa, Mastercard, or Paypal.

Complaints, Compliments and Tips of use for JTX Fitness
Would you recommend JTX Fitness to a friend? How would you rate the quality of their fitness machines? What do you think of their range of exercise types, did they have the right one for you? Or did you find that in fact, they were overpriced and not really worth it? Leave a review to let others who are looking for a sporty solution know what you thought!

How reliable is the product quality of JTX Fitness? Read and write customer reviews about JTX's range, durability and quality of their products on BritainReviews.