Optimum Nutrition Reviews

: 27
30% Would buy here again

Most relevant positive review

  2024-05-25
Protein supplement purchase
I bought some protein powder from a shop not too long ago and I must say, it's top notch. Ta...Read on
S. Anderson

Most relevant negative review

  2024-06-06
5kg whey protein purchase
I recently received a 5kg bag of whey protein that was delivered in a severely tampered condition...Read on
Daisy

Review with most votes

  2024-03-08
2x 100% whey protein double ch
100% whey protein in double chocolate flavour, 2.27 kilograms.Read on
Ella Mason

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    Workout package with discounts

    I was a little surprised by the negative reviews initially, but as a new customer, I decided to give it a try and ordered a workout package. To my delight, it arrived quickly and even came with some bonus samples, which I thought was a nice touch. The flavour I chose was fantastic, and the protein shake tasted good whether mixed with water or milk (although I personally preferred it with water). Although the price was on the higher side, I believe that investing in quality products that blend well with water is worth it - I've had experiences where other brands clump up or don't mix properly at all. Overall, I have no regrets purchasing this product, as it has had a positive impact on me.


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    Protein powder and pre-workout

    I can't believe some of the negative comments about these products, they are simply the best! I have been using them for the past three years and would never consider switching to anything else. The website is super easy to navigate and ordering is a breeze. I love the email notifications that keep me updated on the status of my order, and the delivery is always on point. Optimum Nutrition truly goes above and beyond to provide top-notch service and quality products. I have never had to wait more than four days for my items to arrive. Keep up the fantastic work!


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    Great tasting protein

    A major problem I had with other protein products I have tried is their taste. It often feels like torture taking some of them. I bumped into reviews of Optimum Nutrition protein products and got attracted when I read that their products had a great taste. I decided to give them a try with an order of French Vanilla and Milk Chocolate. The product arrived within 1 week after my order. I was also very impressed with the taste of their protein products and have since stuck to them. I was also lucky to get a discount of 15 per cent when I made my order.


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    Whey protein shakes

    I've been buying the whey protein products from this company for years now, and I must say they're spot on. The taste is top-notch, and I always feel like I'm getting a decent amount of protein in each serving. The prices are fair for the quality you're getting, which I really like. To sum up, I'd definitely recommend this company's whey protein products to anyone looking to boost their protein intake.


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    5kg whey protein purchase

    I recently received a 5kg bag of whey protein that was delivered in a severely tampered condition. To my surprise, the package only contained two free gifts and no actual product. Although I raised a complaint about this issue, I have not received any response from customer service. My attempts to contact them via email and phone have been unsuccessful. I am extremely disappointed with the lack of care for their customers and the misleading information they provided.


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    Over £100 order placed

    I recently splashed out over £100 on an online purchase, but I've hit a snag - the items never turned up. I've tried getting in touch with customer support several times, but I've had no luck getting any help or even an update on what's going on. It's really frustrating that I'm now having to ask my bank for a refund because the company just isn't keeping me in the loop or sorting things out. I'm starting to wonder if this whole thing might be a scam, especially after checking out some dodgy reviews.


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    Serious Mass purchase

    Hey everyone, I just got something from that protein shop at the gym that's supposed to help with getting big and all that. I used to really enjoy it because it tasted amazing, but they recently changed the formula and now it's just disgusting! Why would they do that? It used to be my favourite, now it's like taking yucky medicine. Can they please go back to the old recipe? Pretty please?


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    Protein supplement purchase

    I bought some protein powder from a shop not too long ago and I must say, it's top notch. Tastes great and the quality is definitely there. It's got low sugar too, so it's perfect for anyone wanting to stay healthy and get their protein fix at the same time.


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    2x 100% whey protein double choc 2.27kg

    100% whey protein in double chocolate flavour, 2.27 kilograms.


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    Whey protein order cancellation

    I ordered some whey protein from their official website recently, but they cancelled my order without telling me why. I tried calling and emailing customer support many times, but still haven't heard back or got any help. This lack of support has really frustrated me and made me disappointed with the whole thing.


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    Protein powder

    This brand really needs to improve their customer service. I ordered some protein powder from them recently and it was a total nightmare. My order didn't turn up at all, and when I tried to get in touch with them through email and social media, they just blanked me. It's unbelievable that a big-name brand can be so unprofessional. I ended up having to dispute the charge on my credit card because they were so unresponsive. Do yourself a favour and steer clear of this brand if you care about good customer service.


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    Misleading product information on Amazon

    The product info on Amazon was all wrong about the size and weight of the item. When I contacted customer service, they were really unhelpful and said they don't handle the listings on Amazon. Can you believe it? They told me to be more careful next time. But, the protein powders are really good quality, not fatty at all, and taste great.


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    Protein powder

    Oh man, I'm really frustrated with this Protein powder situation. I ordered my favourite flavour on the 31st, and it's been 12 days now with no sign of my order. I got in touch with them and all they said was, "sorry, we don't have an estimated delivery time, tough luck!" I mean, how annoying is that? I even asked for a refund, but they told me to reject the order and wait another 30 days for a refund. What on earth is that all about? I've been a loyal customer for ages, and this is how they treat me? So disappointed. ESN, one of their competitors, managed to get my order to me in just 3 days. Optimum Nutrition really needs to step up their game.


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    Whey Protein

    I ordered some whey protein from this company not too long ago, and honestly, I've been really disappointed with the whole experience. I had to wait for more than a week for my order to show up, only to end up with nothing but frustration. I tried to get in touch with customer service a few times, but all I got back were unhelpful and pretty uncaring responses. The way this company has handled things lacks professionalism and any sense of accountability, it's really quite shocking.

    When I finally managed to speak to someone, they were dismissive and couldn't give me any solid info about where my delivery was. And when I asked for a refund because of their mess up, they pretty heartlessly turned me down. The fact that they won't own up to their mistakes reflects really badly on how much they actually care about their customers and stick to their word.

    I'd definitely recommend steering clear of this company and not buying anything from them. It's so important to support businesses that actually respect their customers and keep their promises, something this company is seriously lacking in.


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    4Kg of Whey protein

    I bought some Whey protein, but when it arrived, I was shocked to see that the product was not sealed and was 16 months old, weighing only 2.27Kg instead of the 4Kg I ordered. Dealing with customer service has been a nightmare. Even after I gave them all the evidence they needed, I haven't heard back from them for weeks. And to top it all off, the customer service rep I was speaking to hung up on me and is now ignoring me completely. It's been really disappointing and a big waste of both time and money.


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    Protein supplement

    The customer service at this company is really poor. Even though there's a customer care number and an option to check order status on the website, it seems like no one is around to help with any issues. It's been 10 days since I placed my order and the shipment information still shows as NA on the website. I also emailed customer support but haven't heard back from them. This level of inefficiency is just not on, it's totally unacceptable and has left me feeling really frustrated and disappointed with the service overall.


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    Serious Mass supplement

    After a good experience with the site before, I had a frustrating time buying the Serious Mass supplement recently. I used PayPal to order but got no confirmation. I tried again with no luck. Finally, I used my debit card and got a confirmation, but all three orders were charged to my account. I called the Ireland office but got no reply, just a recorded message about a meeting. I then contacted the Dutch office, who sent me to Germany where they said the orders had already been sent. The Irish office later apologised for the inconvenience but didn't explain why I couldn't reach them by phone. I asked for my issue to be raised, but haven't heard back. This whole thing showed me that the customer service and website functionality need a lot of improvement.


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    Optimum Nutrition Essential Amin.O. Energy | Orange | 270 g

    I recently bought the Optimum Nutrition Essential Amin.O. Energy in orange flavour and unfortunately, it arrived damaged. The silica pouch had split, causing the product to clump up and be unusable. I contacted customer support with all the details and photos, but they haven't been much help. The team has been ignoring my messages and suggesting I still use the spoiled product. This is not great considering the product was nearly expired, with just 3 months left out of its 20-month shelf life. All in all, my experience with Optimum Nutrition has been really disappointing in terms of both support and product quality.


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