Marks and Spencer
Reviews, complaints and customer experiences

Grade8,6

Overall

8,6

Ordering

10

Service

8

Pricing

6

Delivery

10
19 rating100 %Would buy here again!

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05-06-2017
  • Ordering

    10
  • Service

    8
  • Pricing

    6
  • Delivery

    10
8,5
Would buy here again:YES
By: Lindsey Smith

Marks and Spencer - Love the food section

Great store, especially the food section.

I love their special juices and cookies ;)

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About Marks and Spencer

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Reviews Marks and Spencer

Marks and Spencer, the biggest fashion warehouse in the UK is busy conquering the market in other countries. Should we be happy about that? Proud? Concerned? What does Britain think of Marks and Spencer? Do you think they represent our country and its typical thinks like fish & chips, bowler hat and umbrella? Do you miss your favourite tea, cookies or meat pie when you are on vacation and glad that Marks and Spencer has become worldwide? What are their clothes and food products like and what do we think of their customer service? Let us know if they are as gentlemanly and polite as we Brits are believed to be and whether their products are to your satisfaction?

About Marks and Spencer
Marks and Spencer has a long history, filled with lots of funny anecdotes. The company dates from 1884, when a certain Michael Marks opened his first small market stall at the Penny Bazaar and later joined forces with Tom Spencer. Nowadays, Marks and Spencer has grown to become one of the biggest commercial store chains of the United Kingdom and has more than 1330 stores worldwide, of which 852 can be found within the UK. Their flagship store can be found on Oxford Street, where they have taken up residence in a large marble arch building at the corner of the street.


M&S Food: Adventures in Wonderfood 2017

Services of Marks and Spencer
The makers of the brand distinguish themselves by the high quality of their products, a recognizable brand in food supplies, clothes and other products. Whether you are in a Marks and Spencer branch in or outside of the UK, you can always taste the typical British atmosphere: everywhere you can see the British flag, you can find all kinds of British souvenirs that go from British toy buses and telephone cells to tea cans and pictures of the Big Ben. Besides souvenirs, you can also visit the store for first-rate food supplies, like a luxurious supermarket. And of course for the elaborate fashion department where you can purchase complete outfits for both men and women. Trousers, skirts, dresses, sweaters, shirts, bags, accessories, etc. But the largest part is and stays the food department: 57% of the offer.

The store keeps up with the time by letting customers shop in different ways. Not only by visiting a physical shop, but also a website on a computer, mobile (smart)phone, tablet etc. Online there are more than 7 million online users that are registered at Marks and Spencer. 

Complaints, Compliments and Tips for Marks and Spencer
Not satisfied with a purchase from Marks and Spencer? Or maybe you want to compliment them with good customer service that you received or give them a compliment. They can be reached in several ways. Online you find an elaborate ‘FAQ Centre’, which is called ‘centre’ for a reason: here you find lists with examples of all possible questions organised by category. Your question has to be in there somewhere. Do you have any experience with Marks and Spencer, either negative or positive please let us know and help decide what Britain thinks of this British department store

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