For a special occasion, it might be nice to smell good. Lots of people use perfume in those cases. But there are so many suppliers, brands, retailers and department stores that it might be quite hard to figure out where you can go to for a fragrance that suits you and your style. The Perfume Shop is one of the retailers that offer a multitude of brands and fragrances. Their prices can be compared to those of other suppliers. But what can there be said about their real delivery period? And about their real customer stories? You won’t find much about that on their website. One way to find out how things at The Perfume Shop really work is by reading the reviews that real customers left for you here, on BritainReviews. Their experiences, opinions, ratings and comments can help you to decide whether The Perfume Shop is the kind of company that you want to buy at.
About The Perfume Shop
The Perfume Shop is a shop that sells (what else?) perfume and other fragrances. The company was founded by the Merchant Retail Group in 1992. Back then, it was still called Eauzone. Now they have more than 260 shop all over the UK mainland. They call themselves UK’s largest specialist fragrance retailer and focus on making luxurious perfume brands easily accessible for everyone. They sell all kinds of perfumes and body products. They sell bestsellers for both men and women, but also luxury perfumes, celebrity perfumes, designer perfumes and classic perfumes that have never gone out of style. Many of their products are available in travel sizes containers. They also sell gift sets and hampers for him and for her. Their fragrances include floral, continental, woody, fruity and fresh. Their brands include Nicki Minaj, Alexander Queen, Ghost, Azzaro, Armani, Aramis, Axis, Guy Laroche, One Direction, Britney Spears, Cacharel, Beyoncé, Beckam, Hawaiian Tropic, Vera Wang, Paris Hilton, Replay, Elizabeth Taylor, Chanel, Valentino, Celine Dion, Cartier and many more. Besides this multitude of perfumes, they also sell aftershave, deodorant, body sprays and body washes.
A The Perfume Shop ad
Services of The Perfume Shop
You can visit their physical shop, but you can also order your perfume and other fragrances via their website. Just create an account and add items to your online shopping bag. They will deliver your product right to your home. They offer Click & Collect and delivery. Their standard delivery is for free, but you can also opt for UK Next Day Delivery of Special Delivery.
Complaints, Compliments or Tips for The Perfume Shop
Have you ever shopped at The Perfume Shop before? Maybe they are even your standard place to go to for your favourite brand or fragrance, but even of you are just a casual customer we would like to know about your experience. What do you think of the quality of their products? Did your order arrive within the promised delivery period? And will customer service help you if you have a complaint? Let us know via a customer review with your experience, opinion, rating and more. Your review can help others to decide to shop or not to shop at The Perfume Shop.
What kind of customer service does The Perfume Shop offer? Read reviews about this fragrance retailer with celebrity perfumes, luxurious perfumes etc
Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!
i am collecting a different kind of perfumes from a very long time. it's my one of the favorite hobby. my friend told me about this company, I brought one perfume and that was so so good, I totally loved it. I recently ordered another kind of bottles as well. not only floor females but they also have a wide range for the male. shapes, sizes, fragrances, designers there are so many options that you can get!
What shockingly bad service from a major company !!! and to make matters worse the customer service is abysmal !! .. Placed my first online order on Wednesday at 12.45pm and chose premium delivery at the cost of £5.99 so that the order would arrive by the "Guaranteed 1pm Next Day".. Email confirmation was almost immediate however this is the start of the awful service received by a new online customer... 1pm Thursday and no order arrived, so I make contact by webchat to an operator that couldn't be bothered and promised me delivery by 1pm Friday.. Guess what.. 1pm Friday and yet again no promised delivery, now I receive an email telling me that my "Premium" delivery is due on Monday 27th September 2021.. I eagerly await the delivery.. however I'm not hopeful from this experience.. Although the products may be good its actually getting what you've paid for helps... point to note .. Give ... service get Crap reviews.... Should have been "Zero" stars however I couldn't leave a review if I didn't click 1 Star !!!
SCAMMERS, stay away. If you really have to buy there, watch their hands, especially when you have ordered a few perfumes at discounted prices. They will still from your order. The customer service is completely useless, bunch of scammers, they will use every possible trick to avoid any responsibility. When they cannot deny anymore, they won't send you the item, at the very insolent way they will propose refund of discounted price, after several months of email exchange.
Horrible buying experience. I bought and paid in advance - including the next day delivery fee - a perfume on the 28th of July and almost a week later my order is still being processed, according to the website. I have on several occasions tried to solve this issue by exchanging emails with the - inexistent - customer support only to get vague, unsatisfying answers which have yet failed to provide an agreeable solution. I will strongly advise all my friends, relatives and co-workers from buying from them either online or at any of their stores given half a chance.
Totally disappointed with this purchase. Smells like a copy. My husband paid £120 for it. The fragrance lasts about half hour which would usually last all day. The price was also £10 dearer than boots.
DO NOT ORDER FROM THEM! I was waiting for my order for more than 12 days, wasn't updated on where my order is and at the end I was offered points or discount on my next order?!?!? Why would they think that I'll order from them again? Very disappointing....
Whatever you do people DONNOT FALL FOR THIS SCAM - UNLIMITED FREE NEXT DAY DELIVERY FOR £5 - ITS A SCAM, YOU PAY YOUR £5 (TWICE IN MY CASE BECAUSE THE 1ST TIME DIDN'T WORK SO I PAID FOR IT AGAIN ) WHEN I FINALLY REALISED THAT IT WAS NOT GOING TO WORK I CONTACTED THEPERFUMESHOP HEAD OFFICE, WHO STATED THEY KNEW OF NO SUCH OFFER, I SENT THEM THE WEB ADDRESS VIA EMAIL. I REQUESTED A REFUND AND WAS TOLD I WOULD RECEIVE THIS. 6 WEEKS LATER AND STILL NO REFUND. THE 1ST ORDER FOR THE OFFER VANISHED FROM THE RECORDS AND I CANNOT BE REFUNDED FOR IT, SO OVERALL , NO OFFER , NO REFUND AND NO HELP FROM CUSTOMER SERVICES ON THE MATTER SINCE. COMPLETE WAIST OF TIME... IF THE PERFUME SHOP SEE THIS, MY ACCOUNT IS MR ROSS DRAPER - CLUB CARD REF: 2692246337842 --- I WANT MY MONEY BACK PLEASE, OR I WILL CONTINUE TO INFORM THE WORLD OF YOUR SCAM. THANK YOU.
There are currently 8 customer review posted about The Perfume Shop. On average, they received a star-grading of 4.8/10, with 38% of the reviewers indicating that they would buy from the brand again.
What services or products do The Perfume Shop offer?
The Perfume Shop is mainly active in the Online Shop category, more specifically with Cosmetics & Personal Care.
I have read all the reviews. What now?
Did you get a positive impression from the reviews? If so, then you can place your order on the The Perfume Shop website with confidence. If not you can find many other brands to read about on our website!