Paul James Knitwear - Overall Rating based on 18 reviews

83% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-03
Medium short jacket

I bought a medium short jacket from this store not long ago, and I've got to say, I'm super impressed with how good it is. I'm 5'9" with an athletic bui... Read onBy: Tara

Most relevant negative review

  2024-02-08
Two jumpers

I recently bought two jumpers from this company. Unfortunately, one of them arrived looking like it had already been worn. When I contacted customer service about this issue, th... Read onBy: Kirsten

Review with most votes

  2020-02-20
men's moss stitch roll neck ju

Ordered two merino jumpers, in different sizes to try, thinking I'd send one back, in accordance with their advice. Applied for return on the last day of 21 day period. First th... Read onBy: Graham

Reviews (18)

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    Medium short jacket

    I bought a medium short jacket from this store not long ago, and I've got to say, I'm super impressed with how good it is. I'm 5'9" with an athletic build, and the fit of the jacket is spot on. I'm really happy with it, but what's even better is that my girlfriend loves it too. It's always a bonus when your other half gives the thumbs up to your outfits, right?

    Oh, and the other day when I was at the pub watching the 6 Nations rugby, a few random strangers even gave me compliments on the jacket. It was a nice surprise!


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    Soft and fine cotton knitwear

    The cotton jumper I bought from this shop is really soft and lovely. It still keeps its shape and feels super comfy even after loads of washes. The quality is top-notch, and I'm really impressed with how long-lasting it is. Also, I was shocked at how quickly my order got to Canada. The delivery was so efficient, and I got my stuff really quickly. All in all, I'm really happy with my purchase and would absolutely recommend this shop to anyone.


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    Cotton knitwear purchase

    The cotton jumper I bought here is really great - fits nicely and so soft. It keeps its shape and feels comfy against my skin. The delivery was quick and the packaging was good quality, making the whole shopping experience even better.


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    Cotton jumpers

    This shop sells some really impressive cotton jumpers. I usually don't bother with gifts, but I like these jumpers so much that I've been giving them to family members all the time. The quality is excellent, and they're not itchy like some wool jumpers, which is a bonus. Also, the customer service here is great. I highly recommend it to anyone who likes a good quality jumper that won't make you scratch all day.


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    Quality knitwear

    I recently bought some really nice knitwear from this company and I have to say I was really impressed with the whole experience. The customer service was top-notch, they replied quickly to my questions and the staff were really helpful. The delivery was quick and everything was just as it was described. I also thought the prices were very reasonable, so I felt like I got great value for my money. It was also good to know that if I needed to, I could easily exchange or return any items. Overall, it was a fantastic shopping experience with this company.


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    Navy blue jumper

    This navy blue jumper is just what I've been searching for - the yarn is top quality, it's really well-made and fits me perfectly. The colour is spot on and the design is top-notch. I'm absolutely thrilled with my purchase.


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    Super cute jumper

    This shop is absolutely fantastic! The staff were really friendly and helped me choose the perfect jumper. It's incredibly soft and cozy, I don't ever want to take it off. I definitely give it 5 stars!


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    Submariner jumper purchase

    I recently bought a Submariner jumper from this shop and I have to say, I'm really impressed with their service. Ordering was easy and quick, and the item arrived without any delay. However, when I tried it on, I realised it didn't quite fit me well because of my unique body shape. I got in touch with their customer service team and they were really helpful in guiding me through the return process. The refund was sorted out swiftly and I got the money back in my account in just a few days. The whole experience was really smooth and I am grateful for the great service and communication from the team. I will definitely be shopping with them again.


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    Men's knitwear

    I recently splurged on some really fancy knitwear from this amazing store. It was a bit on the pricey side, but I reckon it's worth it since it's made from natural materials rather than those fake, yucky fibres. The clothes are incredibly well-crafted and they look so stylish too. Every time I rock them, I receive heaps of compliments. The customer service was also top-notch - they assisted me in choosing the ideal jumper. I'm absolutely chuffed with my buy!


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    Two jumpers

    I recently bought two jumpers from this company. Unfortunately, one of them arrived looking like it had already been worn. When I contacted customer service about this issue, they agreed to exchange it but wanted to charge me £4 for the return. In the meantime, I decided to order two more jumpers. However, despite being promised a delivery, the courier company said they had been to my house when they clearly had not. I have been charged for four jumpers but only have one that is okay, one that is faulty, and two that have not even arrived. Despite contacting customer service several times, I have not received a satisfactory response yet. It's disappointing to experience such poor treatment of customers, especially as a new customer myself.


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    3 items for husband

    I bought 3 things for my husband from this shop recently. The sizing guide was a bit off, which was a letdown. But I've got to admit that the knitwear quality is really good. My husband liked the items, but he thought adding some more stretch around the waist would've been useful. I also wish there were more patterned things and brighter colours to choose from.


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    Awesome ordering and notification

    I've just bought something really cool and they told me straight away when it was back in stock. I was thrilled to finally get my hands on it! The website was really easy to use, no issues at all. The service was excellent and the staff were really friendly. The prices were fair and I felt like I got a good deal. The delivery was fast, got my order in no time. Can't wait to shop here again!


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    XXL Cardigan

    I recently bought an XXL cardigan from this knitwear company as a customer, and I have to say, I am really impressed with the quality. The material is super soft, cozy, and seems really durable. The design is also really modern and stylish, so it's great for wearing on different occasions. However, I did have some trouble with the sizing because of the trend of wearing smaller suit jackets and trousers. I am about 5'10" with a medium build, and I had to go up to XXL to get a comfy and casual fit. Overall, despite this little hiccup, I am happy with my purchase and would definitely recommend this knitwear company to anyone looking for top-notch clothing.


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    Perfect fit, warm knitwear

    I absolutely loved the knitwear I got from this store. It fit me perfectly and the quality of the material kept me nice and warm all day long. I wore it every day during my recent Alaskan Cruise and it quickly became my favourite item of clothing. Lots of people complimented me on how stylish and well-made it looked. I'll definitely be telling all my friends and family about this store.


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    Deconstructed blazer

    I absolutely love the deconstructed blazer I got from this place - it's really something special. The quality and simplicity are so easy to see, and it's a great example of how less can be more. I'm really happy with my purchase and I'll definitely be coming back for more in the future.


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    2 sweaters

    they refuse to send em the full refund even though i ordered a size XXL and it was a size M in all reality. I am a large person and can eyeball sizes immediately. They falsely accused me of trying on the clothes when they were obviously too small. No need to try them on. One item came without a tag and they said I removed the tag. I paid 35 euro for one sweater and they only will refund 29 euro. I paid shipping both ways with no reimbursement. Overall they worst online shopping experience I have ever had with any company in my life. Be warned people. Stay away from this company. There are much better companies online with clothes that are sized correctly. SCAMMERS!


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    3 x face masks

    We got some cotton masks but I dont really rate them. They are comfortable but nobody can hear anything you say as they are a bit too thick. The grey bit to stop the glasses steaming is completely useless and i would ask for my money back on principle but can't be bothered. My husband wont wear his and my daughter is beginning to prefer the disposable ones. I wear mine but only because i spent £36 in masks and filters!

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    men's moss stitch roll neck jumper

    Ordered two merino jumpers, in different sizes to try, thinking I'd send one back, in accordance with their advice. Applied for return on the last day of 21 day period. First they tried to claim it was out of returns period, then when I pointed out it wasn't they issued a return. They've now sent the jumper back to me, saying they won't accept it because it's "been worn" even though it's completely new and all I did was try it on! (er, which is how I know it's too small!). The jumpers themselves are lovely - no problem there. I tried to reason that I've accepted one product, they've made a sale and in the interests of a positive ongoing relationship they're surely better off being reasonable, but they won't listen and have just set themselves against this return. Now I'm £90 out of pocket with a jumper that doesn't fit. Avoid.