ReTress4 reviews
This score is based on 4 genuine reviews submitted via BritainReviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Finally some proper contact
I’d ordered from Refress before and liked their hair bar, so I was surprised when this order went quiet — confirmed on 21 May and then nothing, just those automated replies. I started to assume it was lost. The moment I knew I’d be happy was when a real person emailed with a tracking number and an apology, and the parcel turned up a day later with a little free sample. Still annoyed by the radio silence though.
Lost parcel, quiet replies
I ordered this mid‑December to try over the holidays. By early January it still hadn’t arrived, despite the tracker claiming delivery the day before — really odd. I emailed about five times and got no reply, so I contacted my card provider. The product might’ve been promising but the lack of response and the delivery confusion ruined the experience. I also couldn’t find the dermatologist or those magazine recommendations they cite.
Not what it says on the tin
I'd give it a miss. I bought this because my scalp's been sore and my hair's thinning, so I really wanted something vegan and cruelty‑free — or so I thought. The site markets itself as American but the product's made in China, delivery took a month, and my six‑month supply arrived with crushed boxes and bottles with peeling labels. The free scalp brush looked nothing like the photo. I sent a few emails and got no reply. I haven't bothered to try the spray properly; don't expect much.
Useful texture, useless guarantee
I used this daily for a 90 day course because my hair went prematurely grey after a stressful move and I wanted something simple. The spray itself was easy to use — light mist, slightly tacky until it dried, mild smell and no staining, so it felt fine in use. After about three months there was no real difference, just wishful thinking. I emailed for the refund (it promises one) and got only an automated reply, then nothing. No phone number, no real contact. My card issuer said disputes are difficult after sixty days, so the guarantee felt useless. Quite disappointed.
About ReTress
ReTress is a business name associated with hair and beauty products and services, with a focus on wigs, hairpieces, and related accessories. It serves individual consumers seeking hair replacement or styling options, including people looking for everyday wear or specialist solutions. The offering may include consultation, fitting, and maintenance services alongside product sales.
This information is based on publicly available data and is provided for orientation purposes only.
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Categories ReTress
Online shopping | Cosmetics & Personal Care Reviews & Experiences
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Last update: March 2026
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Review with most votes
Useful texture, useless guaran
I used this daily for a 90 day course because my hair went prematurely grey after a stressful move and I wanted something simple. The spray itself was easy to use — light mist, ... Read onBy: Sonia Kennedy