ROMAN Reviews

: 20
85% Would buy here again

Most relevant positive review

  2024-06-02
Clothes
I bought some new clothes recently and I have to say, I was really impressed with the whole thing...Read on
Greg Adams

Most relevant negative review

  2024-05-17
Unfulfilled order
I was really disappointed with this company. I ordered something, but then got an email saying th...Read on
Donna Campbell

Review with most votes

  2024-01-07
Urgent order, fast delivery
I was in a rush, so I ordered this top last minute. Paid extra for delivery and boom, it arrived ...Read on
Wood

Reviews (20)

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    Wedding dress

    Yesterday, me and my partner decided to head to the local shopping centre to find a dress for an upcoming wedding. As I'm a bit on the shorter and curvier side, I knew it might be a bit tricky to find something that really suited me. We looked around the mall for quite a while, but then figured we'd head back to Maidstone, our hometown. Roman Originals has become my favourite place to shop because they have nice stuff that doesn't break the bank.

    I tried on a bunch of dresses in the store, but couldn't quite figure out what looked best on me. Luckily, a lovely sales assistant called Delphine came over and gave us some great advice on which styles and colours would look good on my body shape. She even suggested a Bolero to match the dress. Even though she spent a lot of time helping us out, Delphine was really patient and friendly throughout.

    From now on, I think I'll just skip the long journey to the shopping centre and head straight to Roman Originals for all my clothes.


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    Black dress for wedding

    I bought a black dress for my nephew's wedding, but I found a fault in the material when I tried it on yesterday. Worried about the upcoming wedding, I got in touch with customer service straight away. I spoke with a really nice lady called Suzanne and she was so helpful and understanding. She quickly sorted out a replacement dress to be sent to me first-class, so I got it the next day. I am very thankful for Suzanne's amazing service and how efficiently she dealt with my situation.


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    Waffle cardigan purchase

    I've been a loyal customer of this brand for a few years now, and I have to say, I'm always impressed with the fashionable and high-quality clothing they have. Just the other day, I bought a waffle cardigan that not only looks great but is also so comfy to wear. The only issue was the colour; it was supposed to be pink but ended up being more of a peach/apricot shade. However, I'm still pleased with the item on the whole. The service was quick and delivery went smoothly.


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    Clothes

    I bought some new clothes recently and I have to say, I was really impressed with the whole thing. The delivery was super quick, I mean it reached me up here in the Highlands in no time at all! And the whole process, from beginning to end, was really easy and efficient. The clothes I got were the right size, and for the price I paid, the quality was even better than I expected. And you know what? I keep finding discount codes, which just makes shopping even better!


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    Cute dress

    I absolutely love this dress I bought from here, it's just perfect! It fits me like a glove and it's really cute. The website was really easy to use and my dress arrived right on time as expected. It was packed so neatly too. All in all, my first time shopping here was a great experience and I'm really pleased with my purchase.


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    Unfulfilled order

    I was really disappointed with this company. I ordered something, but then got an email saying they had run out of stock and couldn't send it to me. It would have been better if they had told me earlier, but instead, I had to wait for a refund. It's annoying when companies don't manage their stock well and still take people's money, knowing they can't deliver. To top it off, they haven't even replied to my message asking about what happened. I definitely won't be buying from them again.


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    Three dresses purchase

    The delivery was absolutely fantastic, all the products arrived in perfect condition. My wife was thrilled with the three dresses she ordered, she couldn't have been happier! The styles were great and the lengths were just perfect. She's already planning her next purchase from the same place. The quality of the dresses was really impressive, and the sizes fit perfectly. Overall, it was a really satisfying shopping experience.


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    Two jackets and two long woollen cardigans

    I've bought quite a few things from this place, and generally, I've been happy. But I was a bit let down by the state of the two jackets I got. They fit nicely, but there were loads of creases on them which made it look like they were chucked in the bag without much thought. I'll need to iron them before I can wear them. On the bright side, the two long woolly cardigans I purchased are ideal for those cold nights.


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    quick, easy, efficient

    I had to take back something I bought that didn't really suit me, and I have to say, I was pleasantly surprised at how easy and straightforward the whole return process was. Sending the item back was quick and simple, and I was really impressed by how quickly they processed the refund. In just a few days, the money was back in my bank account and I couldn't have been happier with the service I received.


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    Cute clothes, quick delivery

    I was really chuffed to come across this place that sells lovely clothes for us shorter folks, and the prices are proper good as well! They've got a cracking range for all sorts of events. Also, my order arrived in a flash thanks to good old Royal Mail. I bagged myself a dress and I'm completely smitten with it - now I just need the weather to play nice so I can strut my stuff and show it off! 😂


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    T-shirt and jeans

    I really enjoy shopping online because it's so simple! Recently, I ordered a t-shirt and some jeans, and they arrived in just a few days. The quality of the clothes is great, and they were reasonably priced. I'm really pleased with my purchase!


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    Returned item, refund issue

    I was really let down by my recent trip to the shop. I took something back and I was quite shocked to see I didn't get all my money back. It was annoying to find out that they took some of the cash off for postage, without telling me first. I think it's important to be open about these things to stop customers from being let down or confused.


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    Faulty dress return

    I recently had to send back a dress to this company because one of the pockets was falling apart. The quality of the dress was not up to scratch and to top it off, they charged me £3 for postage when I returned it. To make matters worse, they sent me an email saying it could take up to 14 working days for them to even respond to my complaint. That kind of customer service is just not on and shows they don't care about keeping customers happy.

    Also, I've noticed that this company uses way too much plastic packaging for every order. In today's world, where we're all trying to cut down on plastic waste, it's really disappointing to see a company that's not making any effort to deal with this issue. Using too much plastic is bad for our environment and I think companies need to take more responsibility for this.


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    Elegant dress but long sizing

    The dress is really lovely and classy, but it didn't quite fit me right. I'm 5 foot 6 and it was a bit too long for my liking.


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    5 items

    I bought 5 items recently and was really happy with how fast they arrived. I ordered in the afternoon and got them the next morning, much quicker than the expected 3 to 5 days. I was impressed by the excellent service and efficiency of everything. The prices were good and the products were top quality. I'm a very pleased customer and will definitely come back for more shopping in the future.


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    Clothes purchase

    A mate put me onto this shop and I've got to say I'm chuffed with what I got. The gear I ordered fit perfectly and was top-notch quality. The website was dead easy to use and they kept me well in the loop about my order and when it was gonna be delivered.


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    Perfect fit, fabulous dress, happy pensioner

    I just wanted to share that I had a really great experience with my recent online purchase. The dress I bought fits me perfectly and I feel amazing in it. I can't wait for the wedding we're attending, so I can show off my new outfit. The service I received was top-notch and I couldn't be happier with my purchase.


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    lots of clothes online

    I really enjoy shopping on this website because there are loads of different styles to pick from! Occasionally, the sizes don't fit perfectly, but it's no bother to swap them at the shop. The website is dead easy to get around, and the people in the shop are so friendly and helpful.


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    Urgent order, fast delivery

    I was in a rush, so I ordered this top last minute. Paid extra for delivery and boom, it arrived the next day just in time for the wedding I was going to. Pleased with the service and the top, it's really versatile. I think I'll wear it a lot. The material is a bit rough, like sandpaper, but considering the price I paid, I can't complain.


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