Rubbersole - Overall Rating based on 22 reviews
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Shoes
I was after some new shoes and I came across the perfect pair on this website. It promised delivery in 3-5 days but then I got an email saying they won't be here until the end of the month! Why do they feel the need to fib like that? I should have just splurged on a better website like John Lewis.
Ordered shoes, payment issue
It was such a mission to finally get those shoes I had my eye on! Their website was a nightmare - I couldn't pay for them at all, and the customer service team couldn't sort it out either. And guess what? Not every purchase actually comes with free delivery like they promise. Just a heads-up on that one!
Relieved, Great Price, 7-day Delivery, Misleading Free Delivery
When I was shopping online, I got a bit worried at first when I saw the transaction was under a different name than expected. But, turns out, everything was fine in the end. The prices were really good and I got my order in just 7 days. However, I was a bit let down when I found out I had to pay £4.99 for delivery even though it was supposed to be free according to the website. It kind of spoiled the shopping experience for me, to be honest.
Shoe order, misleading free postage
I bought a pair of shoes from this website recently and to be honest, it was a bit of a letdown. I thought I would get free postage for spending over £30.00 but I ended up being charged £4.99 for shipping on my purchase of £117.00 shoes. Plus, whenever I tried to call their customer service line during their supposed hours, no one ever picked up, so there was no way to get any help. And to add to that, the coupons they offered could only be used on full-priced items, which was not made clear beforehand. Overall, I wouldn't recommend trusting this company as they let me down every step of the way.
Shoes
I ordered my shoes thinking they'd arrive in 3 days, but they actually took a whole week to get here! Not cool at all.
Shoes and promo code
I was really looking forward to ordering some shoes from this website, but I have to say I was left feeling quite disappointed and misled by the whole experience. To start with, they were advertising free delivery on the homepage, but when I got to the checkout the only option available was £4.99 for delivery. It wasn't what I was expecting at all and I have to admit it left me feeling pretty frustrated.
Converse shoes
I bought a pair of Converse shoes for my wife's holiday from this website not long ago. Sadly, they were the wrong size, so I sent them back to get a different size. I was disappointed when the second pair they sent was also the wrong size. Even though the returns process was simple, I decided to return the shoes for a refund because the holiday is coming up quickly. I'll be buying from a different shop to make sure I get the right size on time.
Online shoe order
I bought some shoes from your website not long ago and had a few problems. First off, the customer service phone numbers didn't work, so I couldn't get help easily. Then, I paid extra for a 3-day delivery, but my order was delayed by 10 days instead. This messed up my plans because I needed the shoes for a trip. I was really disappointed with how things were handled and felt frustrated by the lack of communication about the delay.
Sandal purchase for upcoming holiday
I bought a pair of sandals a few weeks ago for my holiday, but they still haven't arrived. I contacted customer service, and they said they would look into it and get back to me, but I haven't heard anything since. Every time I try to get in touch, it seems like they're not available. Now I'm without my sandals and out of money. This level of service is just not on.
Pink sparkly trainers
Yeah, so I bought these really cute pink sparkly trainers from here. But when they arrived, they were totally different shoes - like, seriously, who does that kind of thing?! I had a similar issue before when ordering shoes from another place. Are Rubbersole and that other place somehow connected? It's almost as if they want us to wear mismatched shoes! They only suggested giving me a discount if I bought even more stuff, but I wasn't up for that. I'd recommend steering clear of these places at all costs, honestly! Just wish they could get the order right and send the correct shoes next time!
Shoes purchase
I ordered from this website for the first time and wasn't really sure what to expect, but they had the shoes I was looking for at a great price. I also got an extra discount code and the customer service team was really helpful when I had some trouble using it. The shoes arrived on time without any problems and the communication was top-notch. I'll definitely be ordering from here again. Thanks a lot!
Wrong size shoes
I ordered a pair of shoes but got the wrong size. I tried to return them but had problems with the Yodel label for the return. The label wouldn't scan at the drop off point and said it was already used. I haven't heard back from customer services by email and the phone number doesn't seem to work. It's been really frustrating and feels like a scam. I suggest checking out Facebook reviews for more info. It's been a terrible experience.
Quick, easy ordering
My shopping experience with Rubbersole was actually quite pleasant. I found the website easy to use and appreciated the updates on my order as it was being processed. The delivery was on time, just like they promised. However, I do have a bit of a complaint about the sneaky delivery charges. It would have been better if they were upfront about it rather than hiding the information in the ordering process. I get that my order may have come from a different warehouse, but that should have been made clear from the start. Overall, I was happy with my purchase, but the lack of transparency with the delivery charges was a bit off-putting.
Quick Purchase of Boots
I thought I'd get some boots from this online shop after checking out a few reviews. Even though there were a few unhappy customers, I decided to go for it and make a purchase. The ordering part was easy, the prices were fair, and the company kept me informed throughout. Unfortunately, when the boots arrived, they were the wrong size. But the customer service team was quick to sort it out by offering to send the right size or give me a refund. I chose the refund option, and the return process was simple and quick. I got my money back promptly through PayPal. Overall, my experience with this online store was good, and I would suggest it to others.
Sandals with style and edge
When I was out shopping in early May, I really needed to find some sandals that not only looked stylish but also had a bit of a unique edge to them. I can't praise Rubbersole enough for the amazing experience I had on their website. The team was so helpful, and I was thrilled to discover exactly what I had been searching for. I recently made another purchase and once again, I found exactly what I wanted. The sizing recommendations were spot on, which saved me the hassle of having to return multiple pairs until I found the perfect fit. I will definitely be returning to shop with Rubbersole.co.uk and would highly recommend them. They've definitely won my loyalty as my new go-to for footwear. A massive thank you to the Rubbersole team for providing such a fantastic shopping experience.
Hugo loafers purchase
I read a few bad reviews, but I still went for it and bought a pair of Hugo loafers from Rubbersole. To my surprise, it turned out to be a great experience! The shoes were just like they were shown on the website, and the quality was really good. The packaging was also fancy and made the whole unboxing feel special. But what really amazed me was how quickly my order arrived - it came the very next day, way faster than I thought. Overall, I'm really pleased with my purchase and will definitely be shopping at Rubbersole again.
Unique shoes purchased
I decided to take a chance after reading some dodgy reviews, but took the plunge because I was struggling to find these cool shoes anywhere else. I saw that they had sorted out most problems quickly, so I thought why not give it a go. The shoes turned up when they were supposed to, the service was spot on, and the tracking system was spot on. I don't usually bother leaving reviews, but Rubbersole definitely gets a full 5 stars from me. I'll definitely be coming back for more in the future!
Doc Martin boots
I bought some Doc Martin boots and thought I could get them delivered by Friday if I paid extra, but they actually arrived on Wednesday night a week later. I asked for a refund, and they told me to wait for 2 days, then asked me to be patient. Still haven't received my refund. I contacted PayPal to try and sort it out. I think I'll take my business somewhere else. Apparently, Evri (formerly Hermes) lost the boots.
Recent order experience
I was a bit unsure at first, because I saw some mixed reviews, but I decided to go for it and was really happy with my recent order. The recent good reviews gave me the push I needed, and I'm really pleased I took a chance. They kept me updated about my order really well, the communication was great. And to top it all off, my boots arrived earlier than they said they would, which was a nice surprise. All in all, it was a really good experience and I will definitely be coming back to this site for more shopping in the future.
Fitflop
The price is great, quick confirmation ,quick responded and fast delivery. Fitflop is lovely. Overall I will def order from this company again
Review with most votes
Great variety of products and
I love Rubbersole and here are the reasons why ! I firstly discovered the online shop on a comparison websites. They were offering all trendy sneakers at lower prices than the... Read onBy: Amy