Skechers Reviews

: 24

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38% Would buy here again

Most relevant positive review

  2024-04-17
Recent shoe purchase
I popped into your store in Latham, NY the other day and got some help from a chap called Jaleek....Read on
H. Clarke

Most relevant negative review

  2024-05-13
Online shoe purchase
I bought a pair of shoes online not too long ago and I was really let down by how long they took ...Read on
Benjamin Carter

Review with most votes

  2021-05-01
Arch fit big Appea Black
I would like to mention one of you staff Members with praise, A (Manager) at Brent Cross his name...Read on
Nicola. Bowe

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    Arch fit big Appea Black

    I would like to mention one of you staff Members with praise, A (Manager) at Brent Cross his name is (Dwaine)
    who was so professional and helpfull with me today from picking up the phone with my enquiries in the morning and putting shoes aside before i got to your shop as explained to him i lived in heartfordshire, and was worried they may go before i arrived as they was the last pair in the shop,. When i arrived i waiting outside the shop he had outstanding health and safety measures inplace. As he was maining the store at the front of the doors. I felt safe and shopped with only a few customers at a time. I would highly recommend this shop and appreciate his help today. Many thanks Dwaine. Mrs Bowe.


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    Recent shoe purchase

    I popped into your store in Latham, NY the other day and got some help from a chap called Jaleek. I was after a particular shoe size but couldn't find it on the shelf or in the computer system. Jaleek was super helpful though, he had a look out the back and actually found the exact shoes I wanted. The other staff members were also really friendly and gave great customer service. All in all, it was a good experience and I'll definitely be coming back as a customer in the future. Cheers!


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    Multiple pairs of shoes

    I've bought several pairs of shoes from this shop and although I really like the comfort and style of the shoes, I keep having the same problem with the shoelaces coming untied. I know how to tie my shoes properly, and I've never had this issue with other brands before. Even when I bought new shoelaces, the problem didn't go away. I'd appreciate it if this problem could be looked into and fixed before I think about switching to a different brand for my shoes.


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    Three pairs of summer style shoes

    I went to the shop the other day and got helped out by a guy called Patrick, who was really good at customer service. I bought three pairs of summery shoes which were my favourite brand because they last a long time and are really comfy. I normally buy them a size smaller for a better fit. I'm not that keen on the new slip-on style, but that's just my personal taste. All in all, I was happy with my shopping trip at the store.


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    Slip-on shoes purchased

    I bought some slip-on shoes in Lisbon that made me slip on wet surfaces, but when I reached out to the company, they were really rude and asked for photos before agreeing to give me a voucher for the UK instead of my money back. It's so annoying dealing with all these post-Brexit non-EU rules.


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    Online shoe purchase

    I bought a pair of shoes online not too long ago and I was really let down by how long they took to arrive. The website said they would come in 1-3 days, but they took much longer than that. I wasn't pleased at all and I thought the customer service was really poor. Because of this, I'm now a bit wary about buying from them again in the future.


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    collection of coolest sport shoes

    sketchers are my only favorite website from where I am buying shoes and other stuff. but I highly recommend buying shoes from the website as you can get amazing collections and options at the cheapest price. try it, you will never regret it.


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    Boots (twice)

    I lost 10 pounds in delivery fees for a product that ultimately didn’t feet. I will never try to buy shoes online unless they exchange for free. Better to try them in a shop (although the model was not available in my closest store)


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    Super cool sneakers

    I went to the shop with my mum to buy some new trainers and they had loads of great options. I chose a really cool pair that lights up when I walk. The staff were really friendly and helped me find the perfect size.


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    Recent shoe purchase

    I recently bought something from this company's online shop and chose to pick it up from their nearby store. But to be honest, the whole thing was a letdown. I got an email confirming that I could grab my order from outside, but when I arrived at the store, they told me they don't actually do that. The staff member I spoke to wasn't very helpful and didn't seem to know anything about how to pick up orders. After waiting around for ages, I eventually got my stuff, but with no apology or even a mention of the hassle I'd been through.


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    Running shoes

    I was really hopeful about trying out this brand but they ended up disappointing me big time. The delivery was a complete disaster - they said it would come on Saturday but it didn't arrive until Monday. And to top it off, they sent it to a store instead of delivering it to my house. It's like they were misleading customers on purpose! I should have just gone with a third-party retailer like Zalando. Definitely won't be giving them another chance.


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    Wrong shoes, wrong size

    I'm absolutely gobsmacked by how useless this company is! I asked for a particular style and size of shoes, and what do they do? They send me the total wrong ones! And to top it off, it took ages for them to give me my money back. It's as if they couldn't care less about the people buying from them. I'll never waste my money on their products again.


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    Men's lace casual shoes

    I bought a pair of men's lace casual shoes recently, and I have to say, I am really disappointed with the quality. I've only been wearing them for a few months, a couple of hours a day, and both shoes are falling apart. The soles have detached from the shoe, and the thin outer layer is coming off. There's no visible stitching or adhesive keeping the soles on, which isn't great for shoes that are meant to last. The inner foam material is exposed, causing both shoes to leak as soon as they get wet. I'm currently trying to get a refund or a replacement from the retailer because these shoes just aren't cutting it. Despite the high price I paid, they feel cheaply made. I won't be buying from this brand again and wouldn't recommend it to anyone.


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    Walking sandals

    I bought a pair of walking sandals online the other day. When they arrived, I was gutted to see that they looked like they had been worn before. I sent them back right away, hoping for a refund, but they refused my request. Dealing with the customer service team was a nightmare, they weren't helpful at all and didn't seem to care about my problem. I was really disappointed and won't be buying anything from them again.


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    Leather Sandals

    I bought a pair of leather sandals for around £80; they looked good and felt comfortable when I first got them. However, after only a year of wearing them lightly, the thong came off the sole, making them unusable. When I tried to contact customer service online, I was told to go to the store instead. The store asked for a receipt, but I don't keep receipts for casual buys. It's obvious these sandals are badly made and not worth the price. Don't bother getting them to save yourself the trouble.


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    Uncomfortable shoes

    I bought a pair of shoes from this place not long ago, and I was really let down by the quality. They were so uncomfortable that they made my legs ache and sweat. Honestly, I wouldn't suggest getting shoes from here if you want comfort. And that rude comment about Skechers customers was totally unnecessary and offensive.


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    Running shoes

    I bought some running shoes from this shop recently and the customer service was really disappointing. When I had a problem with my order and tried to get in touch with them, there wasn't even a phone number to call. Instead, I had to send an email and got a robotic reply saying it would take 5 days to hear back. That kind of customer service is just not on and it's made me think twice about shopping there again in the future.


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    Oversized shoes

    I bought a pair of shoes recently, but they turned out to be too big for me when I tried them on at home. When I went back to the store to ask for a refund, the staff refused and accused me of wearing the shoes outside because of a small fragment on the tread. The manager wasn't available to talk as they were on a break, and all they gave me was an email address for customer services. The service was terrible, and it feels like they unfairly took my money that I worked hard for.


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