Universal Textiles - Overall Rating based on 27 reviews
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Lightweight jacket
When I first found this website, I have to say, I was a bit unsure about buying something. There were some bad reviews going around, but you can't always believe everything you read, can you? Anyway, I'm really happy I decided to take a chance because my lightweight jacket arrived in a reasonable 8 working days all the way from Belgium to Ireland. The delivery time was fine, and the jacket was exactly what I had ordered. I can't find any fault with the quality or accuracy of the product. Overall, I would definitely recommend this website to anyone looking for affordable and trustworthy items. I would give it top marks in terms of customer satisfaction. So go for it, buy with confidence!
Leather gloves purchase
After wearing out my old leather gloves, I had a tough time finding a new pair in the shops. However, I came across this website and thought I'd give it a go. The price was fair and the delivery was quick. I got the gloves on the 24th of April and was happy to see that they were really good quality and fitted perfectly. All in all, it was a great shopping experience.
Lightweight shorts for warmer weather
I bought these lightweight shorts to get ready for the warmer weather, but the typical English weather hasn't allowed me to properly try them out yet. However, I can say that they are really comfortable and breathable. Trespass always offers good quality products, and these shorts are no different. They not only work well but also look great, so they're a nice addition to my wardrobe. The delivery was fast, and the whole shopping process was easy and straightforward.
Affordable and prompt delivery
I was a bit unsure at first about buying things online, especially as the prices seemed really low. But, I thought I'd give it a go and used my credit card to pay, just in case it was a scam. I was so relieved when everything turned out fine - the company sent my stuff quickly, and even refunded me straight away for something that wasn't available. I'm really impressed with how reliable and professional they are, and I'll definitely shop with them again.
Cancelled order, no response to communication
What a total waste of time and money! I ordered something, then found it for a better price elsewhere on the same day. I filled out a cancellation form and sent an email to cancel, but I haven't heard a peep from the company. They still went ahead and dispatched my order two days after I tried to cancel. Now I have to fork out for the return costs, and I've emailed them three times with no luck. Their phone line is useless, and their website says they've got office restrictions. It's beyond frustrating! I even had to put my own returns slip in the parcel because there wasn't one included. If this mess isn't sorted soon, I'm seriously thinking about opening a case with Paypal.
Incorrect item received
I recently bought something and got the wrong item by mistake. I spoke to customer service about it, but they said I have to send it back myself to get a refund or the right item. It's really annoying and frustrating because now I have to sort out someone else's mistake. They didn't even offer to arrange a courier to pick up the wrong item, so I'm not happy with how it's all been handled.
Trespass jacket
I got this really nice Trespass jacket, but sadly the sleeves were way too long, so I had to send it back. United Textiles were great though - they sent it out really quickly and gave me a refund just as fast. I would definitely recommend them and will definitely shop there again!
Oversized UK size 12 dress
I ordered this dress thinking it was a UK size 12, but it turned out to be way too big, more like a UK size 6 or 8. I was really let down by how off the sizing was. I had to shell out for delivery and now I have to pay to send it back because of the wrong size. It's been really annoying and I wouldn't suggest buying from this store if you want the right size.
Windproof jacket for bowls on a showery day
I found the perfect jacket for those showery days, and it's super lightweight! The range of clothing they offer is really unique and perfect for specific requirements. The delivery was super quick and tracked all the way to my door, which made me really happy.
Trespass Audrey Padded Jacket in Sandstone
So I came across this website randomly, never heard of it before. I was looking for the Trespass Audrey Padded Jacket in Sandstone, and Universal Textiles was the only place that had it available. I was a bit unsure at first, but decided to go for it and make the purchase. Some reviews mentioned the sizes come up small, so I got a size larger and it fitted just right. I placed my order on December 29th, thinking it might take longer because of the New Year weekend, but it actually arrived on January 2nd, which was a pleasant surprise. I got updates on my delivery all the way through, which I really liked. In the end, there was only one left in my size and colour, with free delivery and super fast service. I will definitely be shopping here again.
White fleece jacket for husband's bowls matches
The ordering process was so easy and straightforward. I found the white fleece jacket I wanted for my husband's bowls matches really quickly, and the delivery was super fast. He's really pleased with how well it fits and the quality of the jacket.
Clothing purchase
I had a really good experience with this online shop. The website is really easy to use, making it simple to find what I was looking for. My order arrived earlier than I thought it would, which was great. I would definitely recommend this online shop to anyone wanting good quality clothes at reasonable prices.
HI VIZ for dog walking
I've been a loyal customer of this company for buying HI VIZ products to use when I'm out walking my dog. The stuff they sell is really tough and lasts a long time, which is just what you need for being outside. I really value the great quality and how useful the products are.
Fabulous Riva Home Black Cushions
I recently bought two black Hanover Cushion Covers and I am absolutely thrilled with them. The quality is really great and they look fantastic with my other black textured cushions on the sofas.
Leggings and soft leather shoes
I was really impressed with the leggings and soft leather shoes I bought from this store. I got some stuff here last year and loved it so much that I wanted to come back and write a review. The leggings were super comfy, strong, and fit me just right. The soft leather shoes were top-quality too, stylish, and really comfy to wear. I'm delighted with what I bought and will definitely be coming back for more later on.
Incorrect shoe received
I was really disappointed with my recent experience with your company. When I placed my order, I didn't realise that my purchase would be shipped from the UK, so I ended up being charged an international transaction fee even though I was on a .com.au site and paying in AUD. When the shoes arrived, it was clear that they were not only the wrong pair but also much bigger than I expected. I tried to show customer service by sending a picture of the shoes I received along with my order confirmation, but they insisted that I had received the correct item based on the dispatch order information. It was frustrating to speak to a customer service representative who didn't acknowledge the differences between the shoes listed under the same name on the website, especially with the colour selection indicating different styles. After I escalated the problem and mentioned getting PayPal involved, I was finally able to get a refund.
Two t-shirts
I recently bought two t-shirts from this company, but they turned out to be too small for me. I wanted to swap them for a bigger size, but I noticed that they didn't have any tags on them. It's not unusual for unbranded clothes to be like that, but it did make me a bit worried. Even though the t-shirts looked new, the company wouldn't let me exchange them. It made me doubt how fair they were and left me feeling let down. After I shared my story in a review, the company got in touch with me and changed their mind. They said they would take back the untagged items, which was a good move. But I still felt upset that they didn't handle it right the first time. I'm grateful for them trying to fix the problem, but I've decided not to use their services again.
Shoes
I just got myself a new pair of shoes from this place and they are an absolute bargain for the price. The quality is right up there with top brands like Harley Davidson, but without the hefty price tag. One thing to note though, the sizes are a bit on the bigger side so you might want to go for a smaller size. Not a huge problem for me, I'll just chuck in some insoles or wear thicker socks. I'm really looking forward to wearing them out, just waiting on my leather jacket to make the whole outfit complete.
Incorrectly priced item
Recently, I tried to buy something from this company, but turns out the price on their website was wrong. I reckon, as a customer, I should get the item at the price they put up first. But nope, this company wouldn't do that, so I had to ax my order. It's pretty rubbish that they don't respect customers and their rights. Gotta say, my time dealing with this company was proper dodgy and they ain't got no integrity.
Christmas Shop Girls Reversible Sequin Backpack and Pencil Case
Thank you for the goods, love them. Delivered to Australia, worried they would not get here before Christmas for our Granddaughter but they did in plenty of time.
Review with most votes
nice
its good and easy too, however for the prices, you should check it first but apart from that the quality is good and also you can go with that even thinking twice. Read onBy: Harvard Homes