All reviews of Jonathan Wates
Review about: Logitech
Logitech G Pro Flight X56 Rhino HOTAS
Brilliant joystick until it goes wrong, the rudder mechanism malfunctioned just out of Warrenty, understandably I did not expect free parts for replacement however I did expect to be able to buy the parts so I can do the job myself, NOT A CHANCE Logitech are not interested in after sales, they don’t care nor help, after over an hour on chat I was told to await an email, I clearly explained that I was not after a Warrenty repair but to buy replacement parts that they surely have since the sell the product and do Warrenty repairs. I get an email back saying my Warrenty was void and can’t be helped. I chased again and clarified again I needed to BUY the parts not a Warrenty claim. Nope I was advised to buy another unit for £220. I appreciate it’s out of warrenty but it’s not environmentally friendly to throw away the whole joystick and thrust control just for once small broken spring (shame on you Logitech) to sum up.
Customer support 0 out of 10
Durability of product 1 out of 10
Reliability of product 2 out of 10
Being fleeced for a high cost shoddy product 10 out of 10. Beware folks it looks flash but breaks soon after the Warranty's expired and Logitech don’t want to know unless there palms got crossed with silver a second time.