All reviews of Nick Lockett
Review about: MotorEasy
MOTORWASY COSMETIC REPAIR
Bought the policy for cosmetic repairs. My private car, not used for business, Had a dent just above the rear light on an angled part of the bodywork which fell within the size for dents (being 3mm or less). Sent in photographs and the repair was authorised. Had to wait over 8 weeks for the repairer. Repairer arrived and said the dent was not what he'd been told and he hadn't equipment to do it. Complained that the delay had caused more extensive water damage on edge of paint. The policy says if repairer can't do it, you get £150 towards bodyshop repair. Motoreasy hace denied all cover. BEWARE OF THIS COMPANY- THEY DON'T WANT TO PAY OUT. ....even their new cover schedule shows repair to same type of area. (Also watch out for their definition of a dent - most other companies don't have a 3mm dent wording.
Taking them to the Insurance Ombudsman, (will update on ADLSolicitors webpages).
Nick Lockett, Solicitor and exBarrister, ADL SolicitorsCould you please read all the complaints on here
And help us out mr. barrister
Marvoulous what’ am x barrister can do.
Updated : Updated comment:
Following social media posts I was contacted by appeals at motoreasy who agreed that the policy says if repairer can't do it, you get £150 towards bodyshop repair. I was advised that a 3rd party administrator (carcareplan.co.uk), who administer claims on behalf of Motoreasy, had wrongly denied claim and offered £150 (as per policy). Originally gave 1 star because cover was denied, but changed to 4 stars following assistance from appeals at motoreasy.
Nick Lockett, Solicitor and exBarrister, ADL Solicitors