Getsuperspace1 reviews

Not dependable for a date-sensitive order 2 April 2026

don’t rely on their timelines if you need this for a specific day. I ordered the larger set because I needed something for a family Christmas gathering — not a huge thing, but important to me — and the whole experience was one long scramble. Advertising said mid-December delivery, I ordered early November to be safe, yet the parcel only showed up a week after Christmas, and even then one of the boxes was missing. Communication was patchy; at first they blamed “shipping delays”, then “short stock”, then it was “being prioritised”. Which was it? I get that supply chains are messy, but nearly seven weeks and zero proactive updates is poor. When I chased them they eventually sorted the missing piece and the product itself appears fine — solid enough, no obvious faults, and it did what was needed once it arrived — but the hassle and uncertainty meant it ruined the timing. If you’re flexible and don’t mind chasing customer service, you’ll probably be fine in the end; if you need it for a present, event or moving-in day, find another supplier. Small positives: price wasn’t outrageous and final resolution happened, albeit slowly. Small negatives: inconsistent messages, excuses that kept changing, and no real sense of priority for time-sensitive orders. Overall, usable product, but logistics and service need work.