Alpine Elements22 reviews
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Ski holiday booking
Booking a ski holiday for a group of eight was absolutely brilliant. I can't even explain how happy I was with the amazing service provided by the staff. The whole booking process was so smooth and quick, and any queries I had were sorted out really fast. The website was easy to use, and I felt really sure about the choices I was making for our trip. When we got to where we were going, it was exactly as they said and even better than we expected. The place we stayed was really comfy, the vibe was so friendly, and the food was just top-notch. Honestly, it was hands down the best skiing trip I've ever been on. I'd definitely recommend this service to anyone planning a ski holiday.
Ski holiday in La Plagne
I've just got back from a week in La Plagne and had such a great time with the company. Our chalet host, Alex, was absolutely fantastic - so friendly and cooked up delicious meals. The chalet itself was really comfy and in a perfect spot for hitting the slopes. It was my fourth trip with this company and I'll definitely be booking with them again in the future.
Ski holiday at a chalet hotel
The team at the chalet hotel were absolutely fantastic, especially the manager who really made sure we had a great stay. Everything from the free transfer from Geneva to the lovely alpine vibe at the chalet hotel was spot on. Dan, the manager, even made the effort to light a fire in the evenings, which gave such a cosy and welcoming feel. The food was top-notch, and we loved the little extra treats like port and chocolates after dinner. The location in Morzine was beautiful, and the skiing in Avoriaz was amazing. We will definitely be coming back to the Philibert in the future.
Alpine ski holiday
I had a fantastic time on my recent skiing trip in the Alps, staying in a catered chalet. The food was absolutely delicious, and our host was so lovely and took great care of us the whole time. I was really grateful for the company's understanding when I had to change my booking last minute due to a passport problem, and the admin fee they charged was reasonable. The only downside was that one of the rooms in the chalet was a bit cramped, making it tricky to move around the bed easily. To ensure a comfortable stay, I'd recommend future guests to check the chalet layouts carefully when choosing their room.
Family-friendly chalet booking
Our time at the chalet was just what we wanted. Philibert's location was spot on, the food was lovely, and our family appreciated the vegetarian choices. The staff were really friendly and helpful. The children had a great time in the pool before dinner. We enjoyed our stay so much that we've already booked for next season.
Ski holiday at a fab hotel
We had an amazing time on our ski holiday at a fantastic hotel in Morzine in February 2024! The staff were so helpful and attentive, always there whenever we needed anything. The food was absolutely delicious, the best we've ever had on a holiday with so much variety. It was perfect for both the kids and us. The hotel's location was fantastic, making it really easy to access the slopes and lifts. From booking to receiving all the information we needed, the customer service was excellent. They even provided useful web-links for our equipment, transfers, and any other information we required. Absolutely faultless!
Ski resort stay
I've just got back from a break at a ski resort, and I have to say, it was fantastic. The team, who were led by Dan, really went out of their way to make our stay enjoyable. The food was delicious, and everything about the resort was top quality. I would definitely recommend this place for both winter skiing and summer activities.
Ski holiday in a chalet
I had a brilliant time skiing at the chalet! It was so convenient being so close to the slopes, made it really easy to get there. The food was delicious, and the staff were friendly and really knew their stuff. The chalet was kept really clean and tidy, just as I had hoped. Chris and Rosie even came to check everything was ok. We missed the free transfers on the way there, but they were perfectly on time with no issues on the way back. And the highlight was definitely the hot tub, so relaxing after a day of skiing.
Chalet experience
As someone who has been on many winter alpine holidays, I have to say I was really let down by my recent experience. The chalet we stayed in had some serious problems when it came to basic food safety standards. It was shocking to see open tin cans in the fridge, no hand soap in the kitchen or staff toilet, and food being left out all night.
Because of this neglect, 10 out of the 14 guests, including myself, got very sick with bad stomach issues shortly after eating a meal. Two separate medical professionals said it was likely food poisoning. Despite all the evidence pointing to this, the company tried to say it was just a case of norovirus and didn't want to accept that the meal was contaminated.Ski holiday booking
I recently booked a ski holiday with this company and I have to say, the whole experience was brilliant. The website was really easy to use and I had no trouble booking my trip. The customer service team were so helpful and knew their stuff, they answered all my questions straight away. The prices were good and I managed to get a really good deal for my ski holiday. When I received my booking confirmation and itinerary, it was super quick and efficient, which made me feel reassured that everything was sorted for my trip. Overall, I would definitely recommend booking with this company for your next ski holiday.
Amazing chalet hotel
Staying at that chalet hotel in Morzine was amazing! It was really clean and had a lovely fireplace. There was a cool area for drinks and some fun activities for the kids. The swimming pool and jacuzzi were fantastic after a long day out. I will definitely be going back there!
Chalet stay in Meribel
My recent stay at a chalet in Meribel was a complete disaster. The lack of hygiene standards in the chalet was shocking - no hand soap, dirty surfaces, leaving food out overnight, and unattended food deliveries. It was a recipe for disaster. To top it off, 10 out of the 14 guests, including me and my friends, fell severely ill during the week. We were bedridden for days with terrible symptoms, and it was a nightmare. The response from Alpine Elements was pitiful - the chalet was never cleaned properly, and we felt unsupported throughout our stay. When we reached out to the CEO for compensation, we were met with arrogance and dismissal. It's disgraceful how this company handles customer complaints and ignores the safety and well-being of their guests. It's clear that they care more about covering up their mistakes than taking responsibility.
Tignes ski trip
Henry and Hatty, the lovely hosts at the chalet, truly made my stay one to remember. From the friendly greeting to the tasty breakfasts and dinners, everything was just perfect. The chalet was so cosy and well-kept, creating a nice and relaxing vibe after a day of skiing. I would definitely suggest staying at this chalet to anyone wanting a special ski trip in Tignes.
Chalet holiday experience
My recent holiday in a chalet was pretty good. The guy looking after us, Peter, was really great at taking care of us and cooking tasty food. The chalet was in a good spot, but the bedrooms were a bit small and it was a bit weird having the toilet in our room. But, even with those little problems, the vibe in the chalet was nice because the other guests were relaxed and fun. The transport services from the company were good too, which made getting to and from the chalet easy.
Stay at a clean hotel in Morzine
I had a lovely time at a hotel in Morzine called Hotel Philibert. The rooms were a little small, but that's no big deal. The bar had a warm fireplace which was really nice. It was my third holiday with this company and I'm looking forward to another trip with them soon. A special mention to Dan, Joe, and all the staff for being so friendly and attentive.
Meribel- chalet castor
I've just got back from an amazing holiday with work. Everything went so well, from when we first booked to getting back home. The place we stayed was just what we needed and the staff were really great the whole time we were there. I'd definitely tell other people to go there.
Stay at chalet Panoramique, la Plagne
I had such a brilliant time at the chalet, all thanks to the amazing hosts. The menu for the week was absolutely fantastic, and they were so accommodating of my gluten-free, cheese-free diet. The food was just delicious, especially the cakes. A massive thank you to Mia and Thomas for making our stay so wonderful!
Chalet holiday
I had an absolutely wonderful time on holiday at a beautiful chalet in La Plagne. It was in a perfect spot for skiing and the chalet itself was clean and really cosy. Thomas and Mia who worked there were lovely and the food they served was delicious. I also got to meet some really nice fellow guests. All in all, it was fantastic value for money.
Ski chalet accommodation review
I recently had a wonderful stay at a ski chalet accommodation and it was brilliant. The hosts were amazing, the food was plentiful, delicious, and great value. The chalet was kept spotless thanks to Lily, Penny, and Laura working hard. I loved the daily cakes and the stunning views from the hot tub were a highlight. I would definitely recommend this accommodation and would go back for sure. The only small issue was that the mattresses and pillows could have been more comfortable, as mine were a bit worn out.
Ski trip
Bunch of cowboys refusing refunds, non existent customer service, no managers to be seen or heard. Avoid this company at ALL COSTS. I’m going to have to pursue legal action now. Terrible company effectively playing god with customers money.
About Alpine Elements
Alpine Elements is a British tour operator specialising in activity holidays. Founded in 1997, the company offers a range of summer and winter sports experiences, including skiing, snowboarding, mountain biking, and water sports. They provide comprehensive holiday packages that include accommodation, equipment hire, and instructional services, primarily in the French and Austrian Alps. With a focus on delivering high-quality service and memorable active holidays, Alpine Elements has established itself as a notable name in the travel and leisure industry.
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Contact Information
7 Bell Yard,
WC2A 2JR London
United Kingdom
Categories Alpine Elements
Holidays and Trips | Winter Sports and Active Reviews & Experiences
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Letzte aktualisierung: November 2024
Review with most votes
Comfortable for me
I like traveling but with the help of agency is one of the worst things i know about traveling. I have worst experience in holiday providers as well. So, when my friend asked t... Read onBy: Mickeal John