Sunweb Ski Reviews
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Last-minute family ski holiday to Flaine, France
We decided to have a last-minute family ski trip to Flaine, France just a week before we were due to leave. Our package didn't include transfers because we booked so late, but we managed to easily organise private transfers online. The place we stayed at, Les Terrasses d'Eos, was brilliant. The kids loved the outdoor heated pool and the fresh bakery deliveries every morning. It was a shame that we couldn't do ski in/ski out due to a lift closure, but they provided extra ski buses to make up for it. Getting our ski and snowboard gear was quick and easy, and picking up lift passes at Grand Platiers Station was a breeze. Our flights with Jet 2 from Leeds/Bradford to Geneva went really well with no problems at all. The Sunweb representative got in touch with us on WhatsApp to check everything was going smoothly and were always quick to respond to any queries we had. Overall, it was a fantastic trip and we wouldn't think twice about booking with them again.
Ski trip with free ski passes
Getting those free ski passes was a game-changer for us, it meant we could hit the slopes more without worrying about extra costs. We decided to go for Sunday flights this time, rather than our usual Saturday ones, and it definitely made things a lot less hectic. Sorting out our own transfers from Geneva to Flaine gave us the freedom to plan our time in a way that suited us. Our flights with Jet2 were a breeze, smooth sailing from check-in to landing. The only little hiccup was trying to work out that the return check-in was in Terminal 2 - turned out to be a Jet2 thing. The reps in the resort were really helpful and gave us loads of info without trying to push any extra bits on us, which was a nice change from other ski trips we've been on. I've even signed up for email alerts so I know when I can book my next holiday - that's how much I loved it!
Ski holiday booking process
As a keen skier, I'm always on the lookout for good deals on ski trips. Recently, I booked a ski holiday with Sunweb and I have to say, I was really impressed with the whole experience. The booking process was really simple and easy, and I managed to find a package that gave great value for money. One of the best parts for me was that ski lift passes were included in the package, and they were ready and waiting for us when we arrived at the resort. This saved us loads of time and hassle, so we could get straight out onto the slopes. Plus, we received all the necessary documents and information well in advance, which made everything run smoothly and stress-free. The hotel we stayed at was absolutely fantastic, and it made our ski holiday even more enjoyable. I will definitely be booking with Sunweb again in the future.
Ski holiday booking experience
The whole booking process went really smoothly, sorting out our flights, transfers, and even getting into our accommodation late at night. Our place to stay was right in the town centre, which was super handy for reaching all the things we wanted - like getting fresh pastries in the morning or heading out to bars and restaurants at night. Plus, it was great having ski shops and the ski bus close by. We thought about walking up to Super Chatel, but actually found better skiing up the valley, so we just caught the bus every day. And when we got to our accommodation, we were pleasantly surprised - it was bigger than we thought, really clean, and had everything we needed. I wasn't sure about the value of a cheaper ski holiday, but it turned out to be even better than I expected in every way.
Easy Ski Holiday
I had an amazing time on my ski holiday with my family! The apartment was really spacious and had everything we needed. It was conveniently close to the ski hire shops, restaurants, and all that. The reps were really great too, they gave us our ski passes and it was really straightforward. I definitely want to book again next year, you know.
Ski holiday package with included ski passes, ski equipment hire, and 23kg baggage allowance.
I recently sorted out a ski holiday deal which included ski passes, ski gear hire, and a decent 23kg baggage allowance, and my overall experience with this company was pretty good. Having everything bundled together in one go made the booking process super easy and simple. But, I found it a bit annoying that there wasn't much leeway when it came to checking in once I reached my place. I'd had a long journey to Luton airport, then had to endure a lengthy transfer to the apartment, only to discover that the reception was shut until late afternoon. That meant I had to hang around for hours before I could check-in, which was a bit of a pain. It definitely took the gloss off an otherwise fun experience.
Andorra Ski Trip
Can't comment on cancellation policy as not affected.
We had a January 2020 party of 4 ski trip to Andorra. We were a bit sceptical when booking as the price was the same as previous trip (different provider) but also included the lift pass, so a saving of 280euros each from last year.
We booked the Hotel Himalaya (half board) so we knew we were safe there with comfort and location etc but was on sure of the rest i.e transfers, were the lift passes really included etc.
It turned out to be flawless experience, picked up in a small luxury coach, given lift passes and didn't get pestered for any additional sales pitch.
If we get out of this Covid19 mess and flights start happening, we will be using them again next season.Ski trip with all services included
I had an amazing ski trip with your company, everything went smoothly, from the flights to the transfers, and checking in to getting our lift passes. I really appreciated how well organised and efficient your services were. I did have a small issue accidentally cancelling a lift pass, but when I got in touch with customer services they sorted it out quickly and professionally. Even though I didn't need to contact them during our trip, I'm sure the customer service in resort would have been just as good. Overall, I felt like I got great value for money with your company, especially compared to other tour operators or booking independently. I'll definitely be choosing your company for my next ski trip.
Ski holiday purchase
This was my first time booking a ski holiday with the company and I have to say, I was really impressed with the overall experience. Booking was easy and the accommodation information provided was detailed, making everything run smoothly. The resort location was perfect and the facilities, while basic, were enough for a comfortable stay. The only downside was the pricing for the transfers, which I thought was a bit pricey compared to other choices out there. I decided to go with a different transfer service and saved quite a bit of money. It would be great if the company could offer more affordable transfer options for customers in the future.
Ski holiday purchase
My recent ski trip was brilliant thanks to Sunweb's amazing service. But, there was one little hiccup that caused a bit of bother. Despite everything else running smoothly, having to trek to a far-off spot to get our lift passes on the first day was a bit of a pain. It nearly made us late for our ski lesson and created some unnecessary stress. It would be really helpful if Sunweb could sort this out by letting us pick up passes at the ski office in the resort or have them delivered to our hotel. It'd make things a lot easier for us customers.
Amazing ski holiday package
I had an amazing time on my ski holiday! The hotel was really nice, and they had our lift passes ready as soon as we arrived. They also took care of all our ski equipment hire. Booking was really straightforward and they gave us all the necessary information. I will definitely be booking with them again!
Snowboarding holiday to Austria solo
I recently went snowboarding on my own in Austria and Sun Web made the whole experience really straightforward. The communication was brilliant and their app was so handy, giving me all the info I needed. And to top it off, the ski pass was actually free! I had such a great time that I would definitely recommend Sun Web based on my fantastic experience.
Ski holiday package at a hotel in Flachau
I have to say, I was pleasantly surprised when I decided to book my ski holiday with this company. I hadn't heard of them before, but they really impressed me. They had packages available at the hotel I wanted in Flachau, and when there was a problem with my booking, they resolved it quickly and efficiently without any hassle. I have to admit, I was really impressed. I give them full marks all around, and I'll definitely be using them again in the future.
Ski holiday booking
I had a really bad experience booking a skiing holiday recently. It was my second time using this service, and it didn't meet my expectations at all. Everything was going well until the very last day of our trip, when we were suddenly made to leave our hotel at 9 am, even though our transfer wasn't until 4 pm. I couldn't even get in touch with anyone from the company - none of the numbers worked and the emergency line was useless. They had the nerve to tell us to call back on Monday when it was only Saturday! Their customer service and communication were just terrible. I was left feeling frustrated and abandoned, wondering if I'd ever use their service again.
Ski holiday booking
I booked a ski holiday through this company recently and I have to say, the whole process was a breeze. They explained everything clearly and I didn't encounter any problems at all. This was my second time booking with them and I was impressed once again by their top-notch service. The flights, apartment, and transfers all went smoothly and on schedule. The resort reps were friendly and really knew their stuff about the area. All in all, I had a brilliant experience with them and I'll definitely be booking with them again in the future.
Ski holiday accommodation review
The ski holiday accommodation we booked turned out to be quite disappointing. Firstly, soap was missing in the apartment which made it tricky to keep clean, especially during this Covid-19 pandemic. The place wasn't kept very clean, with dirty stairs and a boot room that was in a bit of a state. It looked like the place hadn't been looked after for a while, definitely lacking some TLC with no proper maintenance or cleaning in quite some time. The food options, despite being advertised as all-inclusive, were pretty limited and not very exciting. Breakfast was alright but got a bit repetitive, and dinner portions were fixed so no seconds, unfortunately. The apres-ski snack wasn't great and was only available for a short time, leaving many hungry guests feeling a bit let down. Also, those promised pizza nights never happened, the staff said they had run out, which left a lot of guests feeling pretty disappointed about the misleading information. All in all, our experience at this ski accommodation was quite underwhelming and definitely put a dampener on our holiday.
Booking at your ski resort
Booking my holiday was so easy, everything was sorted out without any bother. There were loads of accommodation options to choose from, but we found the perfect place that's really close to the ski school for our little one. It was a really relaxing experience, and we're already thinking about coming back next year. Thank you so much!
Ski holiday booking
Booking a ski holiday with this company turned out to be a huge mistake this winter. When I arrived at my self-catering apartment, I was so surprised to discover that there wasn't a reception available. I had to walk a whole 15 minutes up the hill to the letting agency's office to pick up the key and trudge all the way back down with all my luggage. Not exactly the ideal way to start my holiday, to be honest. And that wasn't even the end of it - when I had to leave in the early hours of the morning, I had to make that same journey all over again in heavy snow just to return the key and drop off the used bed linen. It was completely unacceptable and just added so much unnecessary stress to my trip.
European Gay Ski Week in Val Thorens
I recently booked a week in Val Thorens, France, to attend the European Gay Ski Week (EGSW). The event itself was pretty fun and the activities kept us entertained. However, we ran into some issues with the services and events that were meant to be included in the pricey event pass we bought. You see, some events like Fondue and Raclette nights got cancelled when we got there, and others just didn't happen as advertised. The website said we'd get discounts on food and drink at partner places with our passes, but we were disappointed to find out that none of the venues actually offered those discounts. Plus, drinks cost more than we expected at the official EGSW events on certain days. We were supposed to get discounts at restaurants with the EGSW logo, but the place we went to didn't honour that. And we couldn't get into one of the events because they sold too many tickets, even though we were promised free entry to everything. We tried talking to Sunweb about getting a refund, but they basically told us tough luck and that we should've said something while we were there.
Review with most votes
Andorra Ski Trip
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