Holidays can be provided by many different companies, depending on what kind of holiday you are looking for. The benefit is that there is something around for everyone. The downside is that you might have to look for quite some time until you find the company that suits you best. One of the companies that you can choose from is Balkan Holidays. But what kind of holiday can you expect from them exactly? In what kind of location and hotel will you end up? And what kind of customer service will you be able to expect when something does not go the way that you planned? The best and perhaps only way to get some kind of answer to these questions is by reading the reviews that were placed by customers that have went on a holiday with Balkan Holidays before. They can tell you the pros and cons about this company so you can make your own decision.
About Balkan Holidays
Balkan Holidays is a travel agency, that considers themselves to be a specialist for holidays to Bulgaria, Croatia, Montenegro, Slovenia, Macedonia and Romania. Balkan Holidays already have more than 50 years of experience. They offer both summer holidays and winter holidays, but also walking holidays, golf holidays, cruises, coach holidays, winter ski weekends, mature traveller holidays (for people over 55), beach holidays and holidays in the mountains or near a lake. Their destinations include Bulgaria, Slovenia, Romania, Montenegro, Croatia and Macedonia. So that means you can stay in cities, areas and regions like Korcula, Bourgas, Central Dalmatia, Bourgas Area, Varna Area, Lumbarda, Budva, Petrovac, Cape Kaliakra, Albena, Elenite and more. Besides holidays, they also offer flights and hotels. In all these cities, you can stay in hotels. If you want, you can choose for free child places. They offer flights from your local airport in the UK to the airport of your destination.
One of the hotels offered by Balkan Holidays. How will it look in reality?
Services of Balkan Holidays
You can book one of the holidays offered by Balkan Holidays by filling in a short form on their website. Select the kind of holiday you want, your destination, hotel, the departure airports, the dates, the number of nights, the number of rooms and the number of adults and children that will be using these rooms. In their extras department, you can choose for onboard catering, car hire, extra luggage allowance, extra legroom seats, car hire, airport parking, summer excursions, winter excursions, travel insurance etc. Of course, you can also contact the customer service of Balkan Holidays by giving them a call or sending them an email.
Complaints, Compliments and Tips for Balkan Holidays
Have you ever been on holiday with Balkan Holidays? Then we are curious to know what your holiday with them was like. How accessible did you find their booking process? Was everything well arranged when you arrived at your destination? Or was your flight overbooked? What kind of facilities did their hotels offer? And is their customer service friendly and helpful? Please leave your own personal review and let us hear all about it.
What was your holiday with Balkan Holidays like? Read reviews about Balkan Holidays' hotels, flights, holiday insurance, car hire, coach holidays and summer breaks on BritainReviews.
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We have travelled for 11years with Balkan without any issues. Flying to Bulgaria on 22nd June this year we had our 3 year old grand daughter (she was 3 the week before) who has been in two horrific car crashes this year. She was frightened of putting on a seat belt and the flight attendant kindly asked if I'd like a child belt so she could sit on my knee for take off and landing. This was very much appreciated. On our return flight on 6th July I asked the flight attendant if I could have another child belt to do the same again, Her reply was "no". I started to explain she was frightened and about her car accidents and she said "she's a small child and she needs to do as she's told", with that she walked away. Several passengers remarked on her disgusting attitude and rudeness. I understand safety is paramount on flights but to be so dismissive and rude was unbelievable. What followed was one screaming, frightened little girl who disrupted everyone's flight. Totally uncalled for.
Due to Covid-19, we were advised by Balkan that our holiday in May had to be cancelled. We were allowed to rebook either later in the year, next year or have a total refund. We were unable to book immediately so requested a full refund. Having heard about so many poor holiday makers who were 'battling' to get refunds, we were so impressed with Balkan when having requested a full refund found our credit card had been credited within 5 days! What fantastic service and so efficient. We shall certainly book with Balkan again
There are currently 3 customer review posted about Balkan Holidays. On average, they received a star-grading of 9.4/10, with 100% of the reviewers indicating that they would buy from the brand again.
What services or products do Balkan Holidays offer?
Balkan Holidays is mainly active in the Holidays & Trips category, more specifically with Cheap Holidays, Special Trips, City trips, Winter Sports and Active, Accommodation, Plane Tickets.
I have read all the reviews. What now?
Did you get a positive impression from the reviews? If so, then you can place your order on the Balkan Holidays website with confidence. If not you can find many other brands to read about on our website!