loveholidays - Overall Rating based on 62 reviews
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Holiday
Hotel was NOT AS DESCRIBED.
All inclusive holiday booked to 4... Blue Sky Hotel (known as Anita Dream) in Kemer, Antalya. There was nothing 4... about it. I expected 4... all inclusive and got none of that.
1. Rooms were disgusting. They place you in what i call a punishment room, the room smells of sewers, the hotel gives the option to upgrade room for 40eur, 40gbp or 40usd. The rooms are filthy and look like this hotel has not been refurbished for god knows how many years. Insects everywhere in the rooms. Bed sheets and pillow covers stained/...
2. Wifi was not free there was a charge
3. No bottled water available and receptionist told us to go buy water from the shop…. Tap water was available but not good enough (for a 4... all inclusive they should be able to provide the most basic human needs such as bottled water)
4. Food and eating area was disgusting. Not fresh. Same foods, fruit section only had one type of fruit, apples, every single day) on the photos shown of the hotel they show bowls full of fruits, again misleading
5. Staff all look miserable and they are not helpful at all
6. We couldn’t stay a second night in there after LOVEHOLIDAYS.COM was taking their ... time. We arrived into early hours thursday. Reported issues thursday morning case opened. Friday we checked out ourselves and had to fork out an extra £600 to get away from this sh...ole of Anita Dream/Blue Sky
LOVEHOLIDAYS.COM stated to send evidence to the email they sent across with ref no. We did this on the thursday and chased and chased and chased. Now it is monday we called again to be told because we checked out we breached contract and nothing can be done.
Excuse me but when a hotel is not fit for people to stay there what do you expect for people to stay there and stress in misery on holiday?
Thanks LOVEHOLIDAYS.COM I am reporting you to the ombudsman as i stated on the phone and taking you to court. Wont be booking from you againOnline holiday booking
This was my first time booking a holiday online, and I have to say, it was a bit of a mixed bag. The website was easy to use and booking was simple. But, I did come across a few problems with flight changes that ended up costing me more money. Even though that was a bit of a headache, overall it wasn't too much hassle.
Easy booking with great flight options
Booking flights online was a breeze and I managed to nab some great flight times. It's actually my third time booking with them and I haven't encountered any issues so far! I would absolutely recommend it to others as it has been a fantastic experience every single time.
Easy to book holiday
Booking my holiday was really easy and enjoyable! I had so much fun personalising everything to suit me perfectly. I also received confirmation super quickly after booking, which was fantastic. And the fact that I can make payments even though my holiday is months away is brilliant! It's like a countdown to the most amazing time!
Lovely apartment, quiet resort, friendly people, clean but tricky transfer
I recently stayed in a lovely apartment at a peaceful resort. The locals were really friendly and the place was spotless. The only issue we had was getting from the airport to the resort. They ended up dropping us off at the wrong spot, so we had to drag our suitcases through town for ages. My advice would be to sort out your own transportation!
Paid extra for flights and hotel
I was so annoyed to find out that I ended up shelling out an extra £170 for flights and hotel with this company, and honestly, I wish I hadn't bothered. Basically, I had to cancel our original package booking, and they couldn't figure out how to do separate bookings. Before we flew out from the UK, they told me that all our baggage had been paid for by the lady who sorted out the rebooking. Yet, when we got to Newcastle Airport, turns out our luggage hadn't actually been paid for. And get this, I even phoned Corendon Airlines before we set off, and they assured me that both our checked baggage (23kg) and hand luggage (8kg) had been covered. I dropped Love Holidays an email about it, but they didn't bother to step up and help us out at all. It totally stressed me out, especially since I'm dealing with cancer – I didn't need this extra hassle during what was supposed to be a relaxing break for me and my son.
Second booking, payment in installments, offers for all budgets
I came across this tour company by chance on social media, and it was such a lucky find. This is actually my second time booking with them, and I have to say I am really happy with the amount of information they give and the option to pay for my holiday in easy instalments. They cater to all budgets and have a great variety of holiday packages to choose from. I'm thankful for their service and for helping me make my holidays really special.
Booking a holiday
I found it really easy to book my holiday online. I could choose the destination, type of hotel, and food preferences without any hassle. The information and reviews on the hotels were very clear, which made it easier to decide what to book. I'm looking forward to going on holiday and seeing if it's as good as people say!
Booking experience with lessons learned
My recent booking went pretty well, although I did forget something important last time which ended up costing me extra. This time, I checked everything twice to avoid any surprises. Everything went smoothly, and I learned my lesson from last time, so I'm happy with how it all turned out.
2024 Holiday Booking
Last year, I took a trip with Loveholidays and it was fine since I'd been there before and knew what to expect. But this year was absolutely terrible! I went to Morocco and the hotel was a disaster. They had overbooked, the place was falling apart with broken doors, rusty nails, and unsafe stairs. When I complained to the so-called rep, he didn't do anything except tell us to return the next day, which we couldn't do because we were already occupied. I even showed them all the photos I had taken of the dangers in my room and around the hotel, but they just brushed it off. It felt like they didn't care about our safety at all, and they didn't even offer to fix the situation. It was a complete nightmare!
Quick and Hassle-Free Booking
Booking a holiday has never been easier, thanks to this website. I can always rely on a smooth and hassle-free experience when planning my travels. If I need to make a last-minute change or have a question, the customer service team is always helpful and quick to respond. The prices are competitive, so it's difficult for me to think about booking anywhere else. I keep coming back because everything works so well - why change that?
Holiday destination options are extensive.
I was really happy with all the different holiday destinations that the company had on offer. I especially liked that they gave me the choice to pick a nearer airport for convenience. There were loads of different types of places to stay, from just a room to all-inclusive options, so there was something for everyone's tastes and budgets. I didn't feel the need to check out other places when booking my holiday - great job!
Easy booking with payments
Booking holidays with this company is really convenient. I like that I can pay without any extra fees. The administrative staff are genuinely lovely and always willing to assist. They are both highly professional and friendly.
Booking process smooth
I found it quite easy to book my holiday package as the website was simple to use and didn't give me any trouble. But I was a bit let down that there wasn't anyone there to greet me at the airport and help me get to the hotel. It made me a little nervous, but I did manage to find my own way to the hotel by following the instructions given.
Smooth process, affordability, quick service
I had a really good experience with the service. Booking my holiday was easy and stress-free. The website was simple to use and the information was clear. Even though I hadn't used this service before, I was happy with how affordable the holiday package was. The whole process, from booking to getting my confirmation, was quick and satisfying. All in all, I enjoyed my experience and would definitely think about using this service again next time.
Lisbon Couples Break
Booking our Lisbon couples break was a breeze - so easy and straightforward. The pricing was clear and transparent, making it really simple to figure out the total cost of the trip. However, I did come across a bit of trouble when trying to access and book the Ryanair flights for our getaway. It wasn't as smooth sailing as I had anticipated, and it took me longer than I thought to finally secure our flights. It was a minor hiccup in an otherwise hassle-free booking experience.
holidays booking
If you're anything like me and usually get your folks to sort out your holidays, then this website is just the ticket. It's dead simple to use and all the info is really clear. And, to top it all off, they've got this nifty countdown to your trip so you can power through those dull days at school until you're jetting off on your next big adventure.
Accommodation cancelled, no help from booking agent
My son and daughter-in-law got stuck in Morocco because Loveholidays didn't pay for their accommodation. They had to sort out the payment themselves and now they're being told to leave 3 days early before their flight back. Loveholidays have basically left them stranded in a foreign country with no help. I would recommend not booking with them at all.
Booking assistance and payment options
I recently had a conversation with a customer service representative who was really helpful and knew their stuff. They walked me through the booking process in a really clear way, making sure I knew what all my choices were. They also took the time to explain different ways to pay and options I wouldn't have known about if I'd booked online alone. I'm grateful for their patience and top-notch service.
Positive experience with Love Holidays
So, I've been booking my holiday with Love Holidays and it's been brilliant so far. Everything has gone really smoothly and easily. The booking process was so simple, and I really appreciate how everything is clearly laid out. Their customer service has been amazing - really friendly and helpful. And the pricing was great, I got a really good deal on my trip. They even sent all my booking details straight to my email without any problems. Overall, Love Holidays has definitely made a positive impression on me.
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