EasyJet Holidays Reviews
The data of this company have been checked for accuracy and verified. It is safe to visit its official website. We are convinced that online transparency and security encourage all companies to verify themselves with us, so they know where one can shop trustworthily and safely. Read more
Reviews (33)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
EASYJET HOLIDAYS ABOVE AND BEYOND
Booked an Easyjet holiday to Tenerife that leaves in 10 days. Looked on trip advisor of hotel and was shocked to see hotel had been burgled lots of times in the last week,some where women and children were asleep. This appeared to be the ground floor rooms. i rang easyjet holidays to ask for an upgrade to a second floor and i did not expect what i got. James at Easyjet customer care said The customers safety is paramount. After speaking to his manager and seeing the trip advisor reviews, they have suspended using that hotel until further investigation. Long and short is James went above and beyond to find us alternative accomodation and the management team also contributed to the costs of another hotel, which we would not of been able to afford.
i have used Easyjet holidays for years and have never had a bad experience, this though far exceeded my expectations when i only asked to pay for an upgrade. Well donePelagia Bay Hotel- Crete.
fantastic hotel, tasty food, clean rooms, half board, we are very satisfiedWe booked a flight to Rhodes. A few days before. They cancelled the flight with no reason given. We rebooked for 4days later. This causes us to lose 4 days in our accommodation. So we only 10 days holiday. The day before we were due to fly home we received another e mail.. This was to tell us that our return flight was again cancelled. No reason again. They offered a refund or a voucher. You cannot get home on a refund . Staff at Easy Jet were very unhelpful and rude. We managed to finally get home 2 days late. I will never fly with this company again.
They should be find for abandoning passengers.
We are both.retired but able to cope just about but others might not be so lucky.Easy Jet are a scum company.
Last-minute holiday booking
I just don't understand why everyone is moaning about this service. I mean, if you think about how much you're shelling out, you can't exactly expect five-star treatment, can you? It might not be top of the range, but it gets the job done. I booked a spontaneous holiday with them and it was smooth sailing. The place I stayed at wasn't anything to write home about, but it was tidy and comfy. The flights were on schedule and overall, it was a decent experience. Sure, there were a few little issues along the way, but considering the bargain I got, I really can't grumble.
Holiday to Turkey through easyjet holidays
Easyjet went above and beyond when the hotel we booked with suddenly stopped their All Inclusive board basis (we had booked all inclusive) due to Covid 19. They only offered bed and breakfast starting from the day we arrived. The hotel moved us to their sister hotel some miles away, which had continued serving All Inclusive, Easyjet provided us with a private transfer back to the airport when the holiday was over, all our dealings with their customer services were great.
Holiday in Salou, transfer bus issue
I had an amazing time in Salou with EasyJet, but things took a turn when our transfer bus didn't show up and we had to fork out for a taxi to the Barcelona airport. Thankfully, EasyJet were super quick to sort things out, looked into what happened, and even refunded us for the taxi. We've been on a few trips with EasyJet in the past and never had any issues, so we'll definitely be booking with them again!
Baggage policy charge
This airline has gone and switched up its baggage rules, now they're making customers fork out for lugging their bags on a flight. I've flown with loads of airlines and never once been hit with a charge for my backpack. I took the same old bag with me back in February on this airline and didn't get stung, so I can't figure out why they're suddenly slapping on these fees. It's annoying and just feels like a sneaky way to grab some extra cash. And then there's that recent news about the Spanish government winning a case against them - it's just adding to my sense of let-down. I'm done with them - won't be booking a flight with this lot again.
Group trip cancelled 3 years in a row
I'm really annoyed with EasyJet! I was a big fan of them before, but now they keep cancelling our group trips every year. Why do they put out flights so far in advance only to cancel them later on? And why do they keep switching up our departure airport? It's not fair. I used to rely on them for European holidays, but not anymore. They've definitely lost me as a customer.
best package they offer, flights + accomodation all in one package
Easy jet basically is airline company but it offers great packages and deals along with flights, really making travel easy, reasonable and interesting. I got the best package and cheap flights for Europe tour, It was a multi-city tour so my family preferred to get one flight + packages company offering and hence EasyJet.
Recent holiday booking
I recently booked a holiday and it was absolutely amazing! We visited a really cool place and I had the chance to try out new activities like water skiing and paragliding. The hotel we stayed at was fantastic and the food was delicious. The only downside was the wait at the airport before our flight.
Holiday
Fab holiday, everything went well. EasyJet holidays were really easy to book with and would use them again.
easyJet holiday, Crete, Pealgia Bay Hotel
fantastic hotel, tasty food, clean rooms, half board, we are very satisfiedGossiping staff
The employees at this company seem to prefer chatting with each other instead of helping customers. This happens quite often, not just once in a while. They always seem to be laughing loudly without paying attention to the passengers. It's not very professional and it doesn't make a good impression.
Booking nightmare
My experience with this company was an absolute nightmare from beginning to end. I thought I had successfully booked my holiday online, but then I received an email hours later saying my booking had been cancelled. I had already paid for everything, even the flight seats, and had been given the go-ahead for check-in. The lack of communication and professionalism from this company is truly shocking. All they told me was that they couldn't help me. This company is a complete joke!
Last-minute holiday booking
I was really disappointed with my last-minute holiday booking experience with this company. It was just one issue after another from the beginning to the end, which left me feeling really frustrated and let down. The whole booking process was a nightmare - the instructions were confusing and the customer service reps were not very helpful at all. The service I received throughout was really underwhelming, and it seemed like they didn't care much about making customers happy. The pricing was okay, but there were lots of hidden fees that ended up making the total cost much more than I had expected. And when it came to actually going on the holiday, it was pretty poor - there were delays and things were really disorganised. Overall, I wouldn't recommend booking a holiday with this company.
Flight cancellation compensation
I had a flight cancelled by a particular airline not too long ago. The flight was delayed for more than 5 hours before they eventually cancelled it, leaving me feeling stuck and really annoyed. I've tried multiple times to get compensation, but the airline keeps dodging their responsibilities. They keep saying it was due to "extraordinary circumstances" that they can't give compensation, even though the delay was their fault. This lack of responsibility and poor customer service is really not on and shows they don't care about passenger rights. I wouldn't suggest this airline to anyone who wants a reliable and customer-focused travel experience.
My suitcase got wrecked and they won't make it right
I was so annoyed when those people wrecked my bag! They sent it to some sketchy site for claims and didn't even try to help fix it. It's a complete disaster and they're just ignoring the whole situation. It's not cool at all, man.
Family holiday
The airline was so annoying - they split up me and my family! It was really unfair as we had to pay more just to be able to sit together.
Overly strict hand luggage rules
The rules for hand luggage are just ridiculous - I mean, they charge you straight away if your backpack doesn't fit into such a small space. They reel you in with those cheap prices, but when you get to check-in, it's like you're being watched by some old military police. The staff seem so frustrated and end up taking it out on the customers, which isn't fair at all.
Shopping bag stolen on flight
I had a really frustrating experience on a flight recently where my duty-free shopping bag disappeared. I asked the flight attendant about it, but got no clear answer and was left without my stuff. When I tried to contact the airline, they didn't respond, which just made me even more annoyed. It's really disappointing to feel like the people you trust to look after you let you down so badly.
My terrible experience
This holiday company is a complete nightmare! Me and my mate were just hanging out by the gate for ages, waiting for our turn to get on the plane. When we were about to board, they suddenly changed the gate without letting anyone know and then had the nerve to say we couldn't get on the flight! It was a total disaster! We were so stressed and ended up having to spend an extra 400 quid on a hotel and another flight. And on top of that, the customer service was useless and only made things even worse. Can't believe this all happened, it's ridiculous!
I would definitely book with easyjet holidays again, superb customer service from start to finish :)