Booking a hotel for your own holiday is a great feeling, but have you ever thought about giving stay at a hotel to someone else? Even if that idea has crossed your mind, you might be wondering how to go about arranging that. One of the companies that offers stays at a wide variety of hotels is Hotel Gifts. But how does this work? Do they offer gift vouchers? Or does their concept work in some other way? What kind of hotels can you book with Hotel Gift? And will their customer service help you in case of any problems or complaints? These are all things that you can best hear from the customers that have given a gift from Hotel Gifts before. Their experiences and opinions can give you some idea of how Hotel Gifts really works. That way, you will know for sure what you and the receiver of the gift can expect when you give a hotel stay via Hotel Gifts.
About Hotel Gifts
Hotel Gifts is a company that enables you to give someone a stay at a hotel. Hotel Gifts was established by Loes Daniels. She founded the company because she once had to find a last-minute gift for a friend and could not find a company that offers a gift card that is valuable in more than one of a few hotels. The gift card from Hotel Gifts can be used in over 110,000 hotels divided over 170 different countries. They offer hotels in New York, Bangkok, London Paris and Sydney, but also Luxembourg, Norway, Finland, Italy, Austria, Greece, Iceland, Canada, Indonesia, Canada, the UK, the USA and even New Zealand. These gift cards are a wonderful present to give on a birthday, anniversary, graduation, celebration, promotion or any other special occassion.
How to make every hotel stay perfect.
Services of Hotel Gifts
The gift cards from Hotel Gifts can be ordered via their website. They offer cards for individual, personal usage as well as for companies and business usage. They want to know your name, card value and the quality of the card or cards that you want to order. It’s also possible to have the gift card personalised by adding a picture or personal message. The card has no expiration date, so the recipient can book a hotel whenever he or she wants. You can pay for the card via Visa, MasterCard, Visa Electron and PayPal. If you want to ask their customer service a question or encounter some problem or complaint, you can send them an email. But they are also present on Facebook, Twitter, Google+, LinkedIn and Pinterest.
Complaints, Compliments and Tips for Hotel Gifts
Have you even given a Hotel Gifts gift card? Then we would like to know how that turned out. How was your gift delivered? Did they also provide a nice gift wrapping or other way to present the card? What did the recipient think of the card? And what is the customer service of Hotel Gifts like? Please add your customer review here at BritainReviews. Other people can benefit from your review when they are trying to decide what kind of company Hotel Gifts really is.
Is a gift card from Hotel Gifts a good present? Read customer reviews about this company that presents hotel stays as a gift.
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Hotels are much more expensive than booking directly. Their website is so archaic and difficult to navigate.
To top it all off, even though staying away has been difficult this year, they wouldn't even give a 2 month extension to the voucher - so lost a load of money by choosing safety - extremely disappointing.
Been trying and failing to use a gift voucher on this site for over a year. The website is literally useless, the search functionality is only designed to show you what they want you to see. You can't for example, search for all spa hotels available in the UK. You have to go through by city. I contacted hotelgift about this and they didn't care.
If by some miracle you do find something you want to book, it will fail and you will be informed that the amount needed to top up your purchase above the amount on your gift card has been retained by hotelgift for use on future purchases. Surely this is illegal? In what circumstance is it ok for a purchase to fail and the company to take money from your credit card so you are forced to use them again?
Been trying for days to try and order a hotel via this site. All I can say is, the worst site I have ever been on . Also to add,I thought it was just me ?. But I see many others feel the same. Its driven me crazy. It does not recognise Cities e.g Faro ! Towns or even places in the UK. I could go on for hours about this poor designed , layout , search process. The list is endless.
I had a terrible experience that's not been resolved as of yet.
So far I've tried booking different hotels, different rooms in different cities- after entering all the booking information every time it throws an error and I then get an email notification to say that the room I selected is sold out please try another room.
So I was charged the top up amounts (full cost - value of voucher) for each of these rooms. I've still not had these refunded to my bank. I have to wait a further 4 business days.
They've now asked me to book it via email with them (which they said it still may not work due to availability)
Hopeless booking system, terrible search functions and poorly designed website.