eHarmony26 reviews
This score is based on 26 genuine reviews submitted via BritainReviews since 2017.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.My experience
Oh, my goodness, this website is absolutely terrible! I mean, I signed up and couldn't even look at any nice pictures or respond to messages without having to pay. And then, when I realised it wasn't right for me in less than a day, they went and charged me a fee just to cancel! It's just not fair.
Online dating subscription
I had an awful experience with this service. The prices are way too high, and once you sign up, there's no way to cancel. The customer service is terrible - there's no way to complain or get a refund. There's not many profiles to choose from, and you keep seeing the same people. It's just been a total waste of my time and money.
12-month eHarmony subscription
I decided to give eHarmony a go with their 12-month subscription, but I was really let down by their customer support. My membership suddenly expired after just 3 months, with no warning or explanation. When I contacted their support team confused and frustrated, they claimed I had breached their terms and conditions. Despite not even having spoken to any matches, my premium membership was cancelled without warning, leaving me completely in the dark.<br><br>When I asked for more information and a refund for the unfair cancellation, the support team were unhelpful and dismissive. They said there was no need for a refund as no payment had been taken. It was obvious that a technical glitch had stopped them taking my payment, which led them to cancel my premium membership without a word. They seemed more interested in avoiding blame for their mistake rather than fixing the problem.<br><br>Instead of owning up to their error and trying to find a solution, they shifted the blame to me and suggested a less appealing subscription. I expected better treatment and honesty from a well-known company like eHarmony, but their response to this issue was really disappointing and dishonest.
Online dating subscription
I wanted to share my recent experience with this online dating service and advise others to avoid it. I signed up, did the compatibility quiz, and it was clear it was all a con. The questions were pointless and didn't lead to any suitable matches for me. I felt like I wasted my time and money on it. If only I had checked the reviews beforehand. To top it off, when I tried to cancel my subscription after just 3 days, they still charged me a big fee. Luckily, I paid through Paypal, so I disputed the charge. Overall, it was a let-down, and I suggest steering clear of this service.
Subscription payment issue
I've been really annoyed with the subscription payment for this online dating site. Found a great match soon after signing up, so I deleted my profile and got rid of the app, thinking that would cancel my membership and stop any charges. But now I keep getting scary emails asking for more money, even though I've tried to talk to them and sort it out.
New match with eharmony
Found my newest match with eHarmony.
Genuine profiles and the website works great.
Would recommend if you're looking for a serious relationship
About eHarmony
eHarmony is an online dating service launched in 2000 by clinical psychologist Dr. Neil Clark Warren. The company specialises in matching individuals seeking long-term relationships through a scientific, relationship-based approach. Utilising a proprietary system known as the "Compatibility Matching System," eHarmony pairs users based on a comprehensive questionnaire assessing personality traits, values, and interests. Over the years, eHarmony has grown to be recognised as a premier dating platform, emphasising meaningful and compatible connections influenced by psychological and relationship principles.
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Categories eHarmony
Dating | Dating Sites Reviews & Experiences
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Last update: October 2025
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Review with most votes
New match with eharmony
Found my newest match with eHarmony. Genuine profiles and the website works great. Would recommend if you're looking for a serious relationship Read onBy: Keila Roberts