Click Pharmacy5 reviews
This score is based on 5 genuine reviews submitted via BritainReviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.That first delivery actually impressed me
I signed up last autumn for repeat NHS prescriptions and was a bit wary, but first delivery arrived ahead of schedule — neat packaging, no drama. Since then their customer service has been great (proper speedy replies, helpful people), and when a mix-up happened they fixed it quickly and without faff. Using them has made managing meds less annoying, honestly really glad I switched and it saved me time.
Parcel opened on a Sunday
Right in the middle of a lazy Sunday I opened the parcel and noticed the tablets looked a bit tired — nearly out of life, really. Chased them by email, bounced around suppliers, got a promise of an exchange and then radio silence. The pills did the job when I took them, so not a disaster, but the whole back-and-forth and lack of a prepaid return left a sour taste. Would pick a proper online chemist next time.
Wasn't sure, pleasantly surprised
it arrived the following morning, neatly boxed with clear instructions and the cold pack still firm. I began using it two days later and my first impression was positive; it felt right, no fuss. I did message customer support with a small question and they replied within a day, which calmed me down. There were tiny things that could be improved, like clearer tracking updates, but overall I'm relieved and quite happy I tried them. Really glad it worked out — saved me time and stress, so thanks.
Delivery fine, website a faff
no obvious order history, the profile link behaves oddly (asks you to sign in, then shows an empty basket, then acts like you've been logged out), and there's no dispatch tracker. I ended up phoning customer service; they were helpful and polite and confirmed my order, but really — that shouldn't be necessary for basic info. Price seemed fair. Not perfect, but it works; I’d use them again if they fix the web quirks.
Late and fuzzy comms
keep a spare supply and be ready to escalate; their communication can’t be relied on.
About Click Pharmacy
Click Pharmacy is a UK-based online pharmacy providing prescription dispensing and the supply of over-the-counter medicines and health products. The service is aimed at adults seeking remote access to pharmacy support, including repeat prescription fulfilment and home delivery. The business operates through a digital ordering platform and may include pharmacist-led advice as part of its pharmacy services. Click Pharmacy serves customers across the United Kingdom through mail-order distribution.
This information is based on publicly available data and is provided for orientation purposes only.
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Categories Click Pharmacy
Diet and Health | Vitamins & Supplements Reviews & Experiences
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Last update: March 2026
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Review with most votes
Delivery fine, website a faff
no obvious order history, the profile link behaves oddly (asks you to sign in, then shows an empty basket, then acts like you've been logged out), and there's no dispa... Read onBy: Isla