Best Heating39 reviews
This score is based on 39 genuine reviews submitted via BritainReviews since 2018.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Heated towel radiator for my bathroom
I recently bought a heated towel radiator for my bathroom and it's actually really cool. The whole ordering process was super easy and smooth, plus it arrived really quickly. The price was good, and the quality of the radiator is top-notch. My plumber suggested this company to me, so now I'm passing on the recommendation to you!
Radiators purchase
I recently bought six radiators from this company, and I have to say I am really impressed. The order came quickly, and the radiators are top quality. I've got them set up now and they're working great, keeping my home nice and warm. The service was excellent, with the staff being really helpful and knowledgeable. I'm really happy with my purchase and would definitely recommend this company to anyone in need of heating solutions.
Milano radiator purchase
I purchased a Milano radiator a little while ago and I've noticed that the paint is starting to flake off. So, I decided to get in touch with customer service and I was really impressed with the help I received. Curtis from the support team was really friendly and sorted out the problem quickly. In just two days, a new radiator was delivered to my house. This kind of top-notch service is what makes companies stand out. It shows that Best Heating truly cares about their customers even after they've bought something.
Radiator purchase
I bought a new radiator from this company recently, and I must say I am really happy with it. It looks great in my home and it heats up really well, keeping me warm in the winter months. Even though I had a small problem with two missing locking nuts, the radiator is still securely in place and works perfectly fine. I'm impressed with the quality of the product and my overall experience with this company has been excellent.
Radiator Purchase
I've just bought a radiator from Best Heating and I'm pretty happy with how it looks. It's a lovely, well-made piece. But, I did have a bit of a problem with the fixings that came with it. The brackets that were supplied weren't quite right as they needed holes drilled too near each other, making my walls a bit delicate and prone to crumbling.
Milano Traditional Radiator
I bought a Milano Traditional Radiator not long ago, and it's really great value for money. I reckon it's one of the top products out there. James, the staff member, gave me excellent service like he always does.
Central Heating System Purchase
I bought a central heating system from this company recently and I have to admit, the ordering process was a piece of cake. The website gave me all the information I needed about the extra bits and bobs I'd need, so I could make sure I had everything sorted for the installation. The item turned up nicely packaged just a few days after I placed my order, which was a nice little surprise. All in all, I was really impressed with how easy it was to order and how quickly it was delivered.
Radiator purchase for future installation
Best Heating is my favourite place to buy radiators. I've been there before and I wouldn't consider going anywhere else. Their website is really easy to use for ordering, and the delivery service was excellent. The delivery drivers were really friendly, let me know exactly when to expect them, and got everything to me really quickly. Even though I haven't actually put the radiators in place yet, I'm confident they're going to look amazing.
Bolts were rubbish
I recently got this thing to hang on my wall, but the bolts that came with it were really poor quality - they felt like they were made of cheese or something. They were so soft that I actually managed to ruin one of them while trying to tighten it. Also, the heads of the bolts were barely bigger than the holes in the brackets, so they just kept slipping out. I wish they had invested a bit more money in better bolts and maybe included some washers as well.
Heating system purchase
As a customer of Best Heating, I must say I found their website really easy to use and the ordering process was simple. The prices they had on offer were pretty good, and the heating system I bought was top-notch quality considering the price. I was also pleasantly surprised by the delivery company that Best Heating recommended, they kept in touch well and delivered my purchase right on time.
Heated towel rail for new bathroom
I recently bought a heated towel rail for our new bathroom from Best Heating and I have to say, I am really happy with both the product and the service. The staff were really helpful in giving me advice on which rail to choose, making sure it not only looks good in our bathroom but also heats the room well. Ordering was easy and the delivery was quick, so we could start using our new towel rail straight away.
Radiators
I recently bought some radiators from Best Heating. Unfortunately, when the delivery company brought my order, they only gave me one out of the three packages I was meant to get. So, I got in touch with Best Heating about the missing packages and they sorted it out really quickly. The next day, they sent me replacements for the missing items. I was really pleased with the customer service I got and it's made me trust Best Heating even more as a reliable supplier. This wasn't the first time I'd bought from Best Heating, and because of the great service I got, I'll definitely be sticking with them for any future radiator purchases.
radiators and valves
The product is prime.
Service after buying if faulty is a nightmare and doom.Kent 1800x500mm towel radiator chrome with pair Milano straight couple valves
Excellent service. Took standard delivery (foc) which 2 to 3 days. Received note out for delivery next day. Phoned the helpline given and lady very helpful and arranged with couriers to deliver to alternate address of neighbours.
I was actually back when courier arrived although he was enquiring at neighbours before offloading. Very helpful courier and polite. Product quality great and for quality price competitive and well packaged. If was to pick a fault the wall supports to hold the radiator to the wall are a bit flimsy (plastic) but so are others in Wickes / B&Q etc. I have some chrome metal ones that plumber used previously so these will be polished up and re used.Don’t understand why came up with no for use again. Glitch in the system of course would use and recommend
£180 radiator-though not all the parts!!!
bought a radiator-what they dont tell you is they send it out in 3 parcels (what could go wrong??) got one bit then 4 days later 2nd bit and then nothing-contacted them and they ignored emails for 2 days finally just saying 'we;ll check warehouse and be in contact soon' and nothing
still left with a pile of scrap that doesnt work-they blamed covid but we ordered from many other suppliers for a bathroom reno and they all delivered their products within time and some with the same delivery co they say they use=wouldnt use them again97000198348
Ordered a radiator and immediately realised I’d made a mistake with sizing. Contacted them less than an hour later asking for the order to be cancelled so I can order the correct size, and order two additional radiators for other rooms. Heard nothing back. Emailed again the following evening. Heard nothing back. Came home a few more days later to see they had left the radiator package propped up against the house in the rain, despite the fact that we have a huge covered porch area.
Finally received an email response a day after delivery telling us we needed to organise and pay for return of the package, and giving us the address. Emailed them back expressing my upset (still being polite at this point). Still haven’t heard a response days later.
Really really bad customer service. Not happy at all. Having to spend £20 on return postage and to be honest have a total lack of trust in the company even returning our money for the radiator.
Definitely not ordering anymore from them. Going elsewhere for all radiator and other requirements for our house renovation!Minimalist Traditional Heated Towel Rail Milano Derwent
I was searching for a towel rail that would complement my bathroom and I found it on BestHeating.com! I had it installed about a week ago and I LOVE the Milano Derwent railing from BestHeating!
Terrible and dishonest service
Returned an item to this company at my own expense for an authorised refund. I was assured twice by e-mail and once by phone that the refund would be processed in a few days but nothing happened and my last e-mail went unanswered. I would never buy anything from this company again and could not recommend that anyone else does.
BIG THUMBS UP
during cold season my house turn into the refrigerator. however last year i brought radiators from best heating and they work really fine. even after such a long period they are doing the work very nicely. the completely worth of every single penny.
About Best Heating
Who wants to live in a cold house? If, like most people, you want your house to be warm and comfortable, you will need some heating so counter the cold weather. But where can you find the Best Heating solutions? One company that offers heating solutions is BestHeating. But what quality radiators do they sell? Will their heated towel rails really warm up your towel while you’re in the shower? Will their electrical heating warm up every corner of your house? And what is there to say about BestHeating’s delivery service and customer service? Will their staff be friendly and helpful if you need their assistance? The only impartial answers to these questions are given by customers whose house is already warmed up by heating from BestHeating. Read their reviews to see if BestHeating meets your expectations. Their comments, experiences, ratings and opinions can help you to decide if BestHeating is the best option for your home.
About BestHeating
Best Heating is a company that is specialised in heating. The company was founded in 2012. They focus on top brands, modern vertical designs and industry-leading products. In their shop, you can find radiators such as horizontal radiators, designer convector radiators, vertical traditional column radiators, ladder style heated towel rails, heating elements, electric designer radiators, four-column radiators and more. These radiators are available in all sorts of materials such as grey, anthracite, aluminium, black, silver, white etc. Their heated towel rails section contains thermostatic electric towel rails, chrome heated towel rails, modern designer heated towel rails, minimalist heated towel rails, curved heated towel rails and a lot more. They also offer all sorts of electric heating solutions including underfloor heating mats. And for your bathroom, they offer taps for your toilet, basin, bath, shower etc. Don’t forget to check their weekly deals. Who knows, maybe they’ll provide a great discount on the ladder heated towel rails that you already chose.
Services of BestHeating
You can order the radiators, heated towel rails and electric heating from BestHeating via their website. Just select the towel rails you want in your bathroom and put it in your online shopping bag. Their customer service will deliver the item at your home as soon as possible. If you have some questions or a problem, you can ask their advice centre for help. Their customer service is willing and able to assist you in any way they can.
Complaints, Compliments a d Tips for BestHeating
Is your house already warmed by one or more heating solutions from BestHeating? Then we would like to learn more about your experience with this company. How easy was it to order a designer radiator via their website? How speedy was their delivery service? Was their heated towel rails difficult to install? And what did their customer service department say when you asked for their help? Please write your own review and tell us everything about this heating solutions provider. That way, potential customers will know what to be aware of when they decide to deal with BestHeating.
How warm will your house become with heating solutions from BestHeating? Read customer reviews about their radiators, heated towel rails and more.
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Online shopping | Homeware Reviews & Experiences | Tools & Hardware Reviews & Experience
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Last update: February 2026
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Review with most votes
BIG THUMBS UP
during cold season my house turn into the refrigerator. however last year i brought radiators from best heating and they work really fine. even after such a long period they are... Read onBy: Justin