Currys PC World - Overall Rating based on 27 reviews
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HP Envy Printer
They didn't give me much information about my printer, and I'm not very pleased about it. I got caught up in an instant ink deal, and now my printer is running really slowly and wasting ink. The staff didn't seem to know much about the products and ended up selling me a poor quality printer - it was cheap but the ink is expensive.
Oven purchase
I bought a new oven from the store recently. Ordering it was easy and the staff were really helpful in helping me choose the right one. But, when it came to the delivery, it was a bit of a letdown. The first delivery date was missed due to some issue with transportation, which I can understand. The second delivery date didn't go smoothly either, as the delivery team didn't do the installation as promised. It was frustrating because I had paid for installation on the original delivery date. I'm currently trying to get in touch with a manager to sort out this problem, and it's been a real pain not having a working cooker for so long.
TV and soundbar purchase
I went to this electronic shop the other day and I have to say, it was a really good experience. I'm not great with technology, but the staff there were so helpful and patient, giving me advice and helping me out with all the technical stuff. They had a great selection of products too, and I managed to find exactly what I wanted.
Smart TV purchase
I recently ordered a Smart TV online and paid more for a specific delivery time slot between 5-10pm. The TV ended up being delivered at 2.39pm, way earlier than expected, and no one was home to accept it. Even though I had given clear instructions for a safe place to leave it, they weren't followed. The TV was re-delivered the following day, once again when nobody was around. Overall, it was a frustrating experience. I felt like the delivery service I paid for wasn't delivered properly.
Washer dryer purchase
So, I was checking out modern washing machines and I found a couple at this place that were the right size. But the exact ones I wanted mysteriously disappeared, so I ended up with a Haier. The email and text communication during the transaction were quick, which was good. On the morning of delivery, I got a text with an estimated arrival time and a tracker to follow their progress, making it easier to plan my day. The delivery was quick, and they even gave me a useful tip. Now, I'm wondering if this new brand, Haier, will meet my expectations.
Laptop purchase
The guy I spoke to was really helpful when I bought my laptop, he knew his stuff and made sure I got what I wanted without pushing me to buy anything extra. He even managed to get me a discount, which was great. The only problem I had was understanding the barcode payment options, they were a bit confusing.
40-inch TV purchase
I was looking for a new TV and ended up finding the perfect one! The customer service rep was really helpful in explaining all the features and benefits of the 40-inch TV I liked. I felt like I was making an informed decision, which you don't always get in stores nowadays. When I set up my new TV at home, it felt so good. The picture quality is fantastic, and I'm really happy with my purchase. It's like my living room has turned into a mini cinema!
Replacement printer order
Ordering a new printer was so easy - paid without any hassle and was able to pick it up locally. The printer itself was even better than I thought, and I'm really happy I went for the free one-year replacement plan. Big thanks to Wright for their great customer service and easy-to-use website, definitely deserves a 10 out of 10 rating.
Amazon Alexa
So I went to this big tech shop looking for Amazon Alexa, you know? But when I got there, hardly any staff were in sight. Just three guys hanging out by the door, not even trying to help. I showed them a picture of what I was after, and they were like, "Sorry, all sold out." Then this other employee suddenly appears out of nowhere, with a bigger version of what we wanted, but it was double the price! I felt so conned, mate. Being an older person, I reckon he saw me coming and took advantage. I'm proper cheesed off, to be honest.
Oven purchase
I popped down to buy an oven and a lovely lady called Loraine assisted me. She was really knowledgeable about the cooker I was interested in and explained all about the switches. Loraine was super friendly and patiently answered all my queries. Definitely a step up from the usual service at that store.
Laptop purchase
The guy I spoke to at the shop was really good at his job, he totally got what I was after and sorted me out with a great deal. He was dead helpful, knew his stuff, and was dead cheerful. The bloke who came to set up my new laptop did it there and then and made sure I understood everything. Plus, I got a cracking deal on a bundle and some extra care thrown in. All in all, it was a really positive experience, the service was spot on.
Free next day delivery
Absolutely, I got my thing delivered for free the next day, which was brilliant. The cost wasn't anything to shout about, but I chose to buy from a trustworthy seller just in case there were any issues. Sadly, when my item arrived, the box it came in was torn, which was a bit of a letdown. I let them know about it and they said they would inform the delivery service. Apart from that, I was mostly pleased with how everything turned out.
Care plan for a product
I popped into the store the other day to buy a care plan for a product, and I was so chuffed with the service I got. The staff member who helped me out really knew their stuff and took the time to explain everything about the care plan, even mentioning the return policy. I was really impressed by how nice and helpful 'Cool hand Luke' was during our chat. In general, it was a top shopping trip and I'd definitely suggest it to anyone else.
Bluetooth speaker purchase
As I was looking for a Bluetooth speaker in the shop, a salesman came up to me and gave me some really good advice that helped me choose a great speaker. He actually used to work in finance but knew loads about speakers. Thanks to him, I decided to buy a Bose speaker and I've been really happy with it ever since.
Vacuum purchase
I bought a vacuum at this shop not long ago and I have to admit, I was really impressed. As soon as I walked in, I saw the exact vacuum I wanted. The staff member was really helpful and showed me a brand new one to check out. They even told me about the extra bits and bobs that could go with it, and then they went the extra mile by helping me take it out to my car. Now that's what I call good service!
Laptop purchase
I bought a laptop not long ago and the service from the staff member at the store was absolutely brilliant. They were really helpful, friendly, and made a real effort to help me find the perfect product. They even made sure to let me know about stock availability. All in all, it was a really great experience.
Helpful staff, friendly delivery guys, warranty activation issue
So, I popped over to this shop with the blue and white logo, yeah? The staff there were really friendly and always helped me out when I needed it. Even the delivery guys were dead nice, not grumpy like some of them can be. But, had a bit of a hiccup when I tried to activate my warranty. Gave the number a ring they gave me, but it didn't work for three whole days, like what's up with that? I gave it a go on a Friday, got cut off twice when I finally spoke to someone. It was like talking to a robot or something, dead frustrating! Eventually got it sorted, and they told me I didn't even need to call because the warranty was activated when I bought it. Why didn't they say that from the start, would've saved me time and hassle, you know? Other than that, no biggie, the team there are pretty cool. Cheers, guys!
TV purchase with elderly grandparents
I had a really good time shopping for a TV with my elderly grandparents. The guy, Ben, who worked there was so helpful, patient, and knew what he was talking about. He took the time to help my grandparents, even though they were a bit slow. Ben was great at looking after customers and he made shopping really nice. I definitely suggest this shop, especially if you need help with tech stuff.
Dishwasher installation
I had a bit of a nightmare with the installation of my new dishwasher recently. The installers did a good job of removing the old one, but when it came to putting in the new dishwasher, things went downhill. They tried to cut and join the hose instead of replacing it, which led to a leak. Despite their attempts to sort it out, the issue persisted. Even after we pointed out the water leak, they insisted it was fine and left without finishing the job properly. To add insult to injury, they took out some planks during the installation and didn't bother putting them back, leaving a mess. Instead of sorting out the problem, they just told us to get a plumber in to fix it.
New cooker purchase
I recently bought a new cooker from the shop and opted for delivery and installation. I debated whether to hire a local electrician for the installation, but ended up deciding to just get everything sorted at once. And I must say, it was definitely the right call! The team that came to install the cooker were incredibly friendly, efficient, and really knew their stuff. They took away my old cooker without any trouble and had the new one set up in a flash. They even took the time to show me how to use it correctly. I'm really pleased with the service, top job guys! 👍
Review with most votes
Best PC rretail website ever!
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