There is not much quality in kinds of gas and other energy sources that you can choose from. But there might be a big difference in prices charged by energy companies and the quality of the services that these companies provide. In any case, you want your energy to come from the best company. Therefore, it might be useful to compare energy companies on an energy comparison website. But which website is the best option? One of the websites that you can choose is BoilerJuice. But what can you expect from their customer service if you have some sort of question, complaint or problem? The best way to find out what to expect from BoilerJuice is by reading what customers have to say about this energy comparison website. Read their reviews, opinions, experiences and other comments to find out if BoilerJuice is the kind of company that you want to be connected to.
BoilerJuice is an online heating oil price comparison website. They call themselves a “number 1 heating oil marketplace. The company was founded in 2004. They wanted to make ordering heating oil cheaper and easier, but also more convenient.
They automatically check all of their suppliers in their online database. Therefore, they claim that they can present you with the cheapest price available. You can get an instant quote from their website. That means you don’t have to phone around for quotes from suppliers. You can view them on BoilerJuice’s website without being restricted to business hours. You can get a heating oil quote, a boiler service quote, an AGA service quote and a quote for a new boiler. And they offer products such as oil tanks, oil tank security, oil tank maintenance, oil additives, oil tank monitors and new oils boilers.
Boiler Juice too makes it easier to compare heating oil prices in the UK, Wales, Wales, Scotland, Northern Ireland etc. And you can compare the prices of red diesel and gas oil in the UK.
Services of BoilerJuice
You can get a quote via their website. Just select the litres that you want, your postcode, email address, oil type, usage and tanker type. You can save money due to BoilerJuice's group saving.
Also, if you refer a friend, you and that friend will both be given a voucher that you can use on your next order. And every time you order via BoilerJuice’s website, they will donate to a group or charity. This group or charity will be one of your choices.
Complaints, Compliments and Tips for BoilerJuice
Have you already gotten a quote from BoilerJuice or ordered via their website? If so, we would like to know what your opinion about this company is. How easy was it to get a quote? Where they able to present you with the best deal, or were you able to find a better deal somewhere else? And what kind of customer service does this company provide? Write a review and tell us about your BoilerJuice experience so potential customers will know what to be aware of when getting a quote from BoilerJuice.
How do customers rate BoilerJuice? Read customer reviews about this comparison website and marketplace for heating oil on BritainReviews. Also, if you're looking for companies that offers heating solutions, you might want to read customer reviews on Best Heating and similar companies to find out which gets the best feedback and is most recommended.
Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!
I am Nickolas,from Wales My friend Zaidi referred Boiler Nice company . Supplies are already there but I reschedule and change supplier of Gas for said process. Comparatively better then previous, cost effective rather. Highly valued company of UK and so I used and now satisfied.
Never purchase Oil from this company as they do not for fill on their promises and try to place the blame with the supplier. I have been with out oil for over a week due to them not delivering on time. When I contact them they say they are waiting to hear back from the supplier. I contacted the supplier who have delivered the oil after diverting one of their drivers on his way back to the suppliers depot. I also contacted Trading Standards who tell me that boiler juice is in breach of their contract with me, but boiler juice says its between myself and the supplier not boiler juice. But Trading Standards say if its boiler juice you pay directly the contract is with boiler juice not the supplier. I have had nothing but lies and un helpfulness when contacting them either via telephone or live chat answers are all pre rehearsed. I was promised call backs and emails and never received any. The only call back I received was when I told them I have been in touch with Trading Standards and also to claim the credit that they had got the oil delivered today, They were told that delivery was down to arrangements made by myself and the supplier this morning and nothing to do with boiler juice. I asked for compensation to help pay towards now having to call out a heating engineer to unlock and repair the damage caused by not having oil due to non delivery I was offered a £10 voucher to be added to my account for next delivery. Complete insult to injury. Safe to say I will be going direct to supplier in future and following up with Trading Standards
BoilerJuice did not accurately monitor the quantity of oil in the tank for which I pay a subscription fee of over £6 per month. On three occasions they automatically ordered a delivery when there was 80% in the tank and on three occasions I had to spend hours trying to cancel the deliveries. When I finally got so fed up with their level of Customer Service and inability to offer the service I was paying for, I cancelled the service and direct debit. They sent 9 emails in one morning regarding the cancellation which was further proof of their inefficiency. Now they're hassling me to get their monitor device back or they'll keep taking the £6 per month. DO NOT SIGN UP TO THE CONNECTED SERVICE. THERE IS NO CONNECTION OR SERVICE
ALways used Boilerjuice but the last delivery the driver ran over my lawn leaving great big divots. When I called RDS FUELS of Doncaster and sent photographs they like Boiler juice where not interested their CUSTOMER SERVICE is NON EXISTENT. Won’t use RDS ever again not recommend.
I ordered my heating oil in entry of time for a delivery before the cold spell hit,or so.i thought. How wrong I was,it should have arrived on Thursday, I emailed because it wasn't here. I was assured it would arrive today Friday. I get home from collecting my car from a garage, and yes,no oil. I'm now almost out and the temperature is below freezing,I'm disabled and a pensioner who has used boilerjuice more than any other company mainly because they delivered within the time frame given. I email.again that my oils not here,where is it,I'm now.almost out.of.oil i.cannot afford to.get enough to fill my tank and have to rely on 500ltr a.time once I've saved,my thermostats set at a cd 15° and only have heating on first thing and for two hrs in the evening. I do not waste oil and have never run this low before. I'm.verging on becoming hypothermic and why, the delivery driver couldn't find my place which is tenth out of eleven properties! Nobody every had issues delivering anything here in the 20+ yrs that I've lived here. Even.my 20+ yr old Tom Tom can bring you right to my door via the car park where.everyone surprisingly park their cars and the oil deliveries are all made. But no.not this ????? I'm.left freezing cold with no.hope of o now from any other company for another two wkks at least, I've no other form of heating. My rd is we'll signed,it's not hidden. I've been seriously let down by boerjuice whose job it is to find reliable delivery companies. I will now never use them again as my latest reply states that Watson,the company they selected to not deliver my oil, do not deliver at weekends. Bless so glad the driver cab keep.warm.and.cosy over the weekend while isit and freeze in.an unheated home because he cannot find a place clearly signed!
Very poor customer service. I have used boiler juice for many years now, with no problems. However on this occasion one of there tanker drivers said he could not get the tanker down my track, and I would need a 4 wheeler. I have had the standard tanker deliver for years now with no problem. Boiler juice want £35 failed delivery charge before they try delivery again, or £35 before they release my money I’ve paid for the oil. Surely this isn’t legal. Two days of promises to call me back and discuss the issue, but no call. I am now nearly out of oil and on furlough. Any suggestions.......
Worst company I have ever dealt with, ordered oil during the lockdown about 8 or so months ago, the driver drove over breaking my path/patio slabs, then drove over and parked in the middle of my garden to fill my tank, chewing up the garden with his lorry, iv'e sent emailed after emailed after not even a reply, twice opened the online chat box and they said they were investigating, how long do it take to investigate and get back to someone, yet they find the time to constantly bombard me with email and offers, yet 8 months later still no reply
Very poor service. We started with connected in april, £42 per month, we paid up front for 500 litres in april, no monitor provided, no delivery or contact since. Beware. We are considering using other suppliers
Ordered heating oil a month ago since then been given several delivery dates all turned out false was feed up with bad service after a month of no delivery then they charged me nearly 4pds booking charge for cancelling still wIting for refund be careful dealing with this company theirs obviously issues won’t deal with them again first and last
The first time I ordered with Boilerjuice I had an uneventful delivery. The second delivery was over a month ago. The idiot delivery guy delivered my oil order to my next door neighbour and gave my neighbours lesser order to me. Emails and telephone call complaints to BJ have gone unanswered. Their email system sometimes does not respond or outright rejects emails to their company. Their tank system is also stating that I owe them money for a service I cancelled. What an absolute shower of a company. Never using them again.
After trusting a delivery company for over 3yrs I chose to go with Boilerjuice as they were cheaper and supposedly able to deliver sooner, how wrong they were. They quoted delivery on or before 1st April and despite two separate emails stating that we had an 18mth old, a vulnerable person and was out of fuel we have had no reply whatsoever, not a word of when our delivery is due, nothing! Thankfully, after going back to our normal supplier, Spa Oil (Tunbridge Wells) we have been restocked within 24hrs of speaking to them! Thank you to Spa Oil! We would have been up $xxt creek without a paddle without them! Boilerjuice cant take all the blame I understand, its predominantly down to the supplier they passed it to, Fuel Oils Ltd of Erith! I WOULD NEVER use this service again! For the sake of a couple of quid saved, you'll probably not get the speed of service they state and you'll be ignored when you start chasing after your delivery! Be warned, go elsewhere!
Worst company I have ever dealt with. Ordered oil, it never turned up, yet charged for it. They say oil was delivered, but supplied proof that oil was never delivered, had delivery note from another supplier when I was about to completely run out of oil. My tank is 1225l, they claim they delivered 800L, but my indicator and dipping showed otherwise. With the real delivery of 800L from other supplier within 8 days or supposed other delivery tank indicator and dipping showed tank had been filled with 800L (so nothing wrong with my systems). Clearly a 1225L tank cannot hold 1600 of oil. Boilerjuice also supplied a diagram showing where the delivery was made, with my address shown , but the location is not my address. Loads of e-mails and telephone calls to get a re-fund has led know where. The only route open is to sue them in court. Reading the e-mails recently they are likely to go bankrupt before I see a single penny back. WHAT EVE YOU DO DO NOT BUY ANYTHING FROM THIS COMPANY
Terrible customer service. You cannot get through to them on the phone, they keep you holding for 20 minutes then say sorry ring back. No loyalty to their clients. A company called Exswift delivered to me - shocking company. Worth mentioning when buying your Oil if there is a problem your contract is with the company delivering the oil not Boilerjuice.