
BoilerJuice
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I am Nickolas,from Wales
My friend Zaidi referred Boiler Nice company .
Supplies are already there but I reschedule and change supplier of Gas for said process.
Comparatively better then previous, cost effective rather.
Highly valued company of UK and so I used and now satisfied.I wonder if it is pointed out that if you are a new customer your oil tank is nearly full so you would be paying direct debit until you needed oil so basically if your oil tank is empty and your a new customer you pay cash for the amount of fuel you get meanwhile you still pay for your direct debit every month maybe if I was informed of this I would not have ordered oil and left my own company where I pay monthly and over the summer period it would be paid off meanwhile with this company your paying upfront whatever happens confusing for new customers !!!
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Kero oil
Awful never again. Waited until exorbitant market price took my money but still no confirmation of delivery date absolute awful provider who has no means of contacting them. “Live chat” is dead nothing no means of contacting them. Feel like a creditor to this shambolic service.
oil
what a rip of bunch of thieves these people are, my daughter ordered and paid £500 for some oil at 60 something pence per litre when they came they refused to deliver it and said you need to repair your tank then we will deliver, so my daughters partner swapped out the tank with new one. kept ringing and ringing this bunch of thieves to get the order delivered but they did not return calls or answer the phone. They then cancelled the order and told her to reorder now that the price has gone up to £1 a litre .... TOTAL SCUMBAGS
Totally agree with your comments!! This company and the oil delivery firm of Watson's have totally treated customers like us with disrespect and contempt. Do not answer phone calls, refuse to reply to emails. As pensioners we have been left in the cold with no heating after paying in full and waiting for 3 weeks. Have had to reorder and pay double and wait again for more oil from a different
Company. They are greedy and have no sympathy for customers like us who have dealt with them for many years. Disgraceful and sad that companies are getting away with this!Heating Oil...BoilerJuice
Appauling custoemr service. Delivery now 7 days late and no communication on why or when my heating oil will be delivered. Don't use this company - call the suppliers direct
Boiler Juice, Kerosene oil
All to willing to let me order it, so 5 stars for that. and that's about the only good thing!
Oh, they did SMS and email me to say it would be arriving - trouble is it didn't. And here's the worse bit NO CUSTOMER SERVICE. Beware, if something goes wrong you'll freeze before they'll help you!!!Oil
Paid for oil online and when invoice came through via email, saw that an aga additive was was added, which we do not need or want. Contacted them straight away, they said it was already dispatched, that I needed to pay for a return to get a refund at our cost. Spoke to customer services and they were happy to lose our complete order than look after their customers and refund something, also saying it was our fault as we would have to click for it to be added. We paid more to go elsewhere, which I would happily do to receive better customer service.
750l
Much more expensive compared with a local supplier. AVOID.
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Recently ordered 1100 litres of heating oil at what I thought was a good price. But with the Coronavirus situation creating a rapidly falling price, decided to cancel and reorder, Within 3 days I had managed to cancel and received a refund 3 days after that. In the circumstances a good result. It's nice to give credit where it is due and I shall certainly use BoilerJuice in the future.