BoilerJuice

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BoilerJuice

43% Would buy here again

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N
Nickolas
I am Nickolas,from Wales My friend Zaidi referred Boiler Nice company . Supplies are already there but I reschedule and change supplier of Gas for said process. Comparatively better then previou...Read on
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M
Michael Sturman
Paid for oil online and when invoice came through via email, saw that an aga additive was was added, which we do not need or want. Contacted them straight away, they said it was already dispatched,...Read on
D
D G
Much more expensive compared with a local supplier. AVOID. Read on
Z
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    Would buy here again
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    Best services

    I am Nickolas,from Wales
    My friend Zaidi referred Boiler Nice company .
    Supplies are already there but I reschedule and change supplier of Gas for said process.
    Comparatively better then previous, cost effective rather.
    Highly valued company of UK and so I used and now satisfied.

    Recently ordered 1100 litres of heating oil at what I thought was a good price. But with the Coronavirus situation creating a rapidly falling price, decided to cancel and reorder, Within 3 days I had managed to cancel and received a refund 3 days after that. In the circumstances a good result. It's nice to give credit where it is due and I shall certainly use BoilerJuice in the future.

    I wonder if it is pointed out that if you are a new customer your oil tank is nearly full so you would be paying direct debit until you needed oil so basically if your oil tank is empty and your a new customer you pay cash for the amount of fuel you get meanwhile you still pay for your direct debit every month maybe if I was informed of this I would not have ordered oil and left my own company where I pay monthly and over the summer period it would be paid off meanwhile with this company your paying upfront whatever happens confusing for new customers !!!

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    Mr.

    555

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    Oil

    Paid for oil online and when invoice came through via email, saw that an aga additive was was added, which we do not need or want. Contacted them straight away, they said it was already dispatched, that I needed to pay for a return to get a refund at our cost. Spoke to customer services and they were happy to lose our complete order than look after their customers and refund something, also saying it was our fault as we would have to click for it to be added. We paid more to go elsewhere, which I would happily do to receive better customer service.


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    750l

    Much more expensive compared with a local supplier. AVOID.


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    Mr.

    555


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    Oil domestic


    Never purchase Oil from this company as…

    Never purchase Oil from this company as they do not for fill on their promises and try to place the blame with the supplier. I have been with out oil for over a week due to them not delivering on time. When I contact them they say they are waiting to hear back from the supplier. I contacted the supplier who have delivered the oil after diverting one of their drivers on his way back to the suppliers depot. I also contacted Trading Standards who tell me that boiler juice is in breach of their contract with me, but boiler juice says its between myself and the supplier not boiler juice. But Trading Standards say if its boiler juice you pay directly the contract is with boiler juice not the supplier. I have had nothing but lies and un helpfulness when contacting them either via telephone or live chat answers are all pre rehearsed. I was promised call backs and emails and never received any. The only call back I received was when I told them I have been in touch with Trading Standards and also to claim the credit that they had got the oil delivered today, They were told that delivery was down to arrangements made by myself and the supplier this morning and nothing to do with boiler juice. I asked for compensation to help pay towards now having to call out a heating engineer to unlock and repair the damage caused by not having oil due to non delivery I was offered a £10 voucher to be added to my account for next delivery. Complete insult to injury. Safe to say I will be going direct to supplier in future and following up with Trading Standards

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    Connected Service

    BoilerJuice did not accurately monitor the quantity of oil in the tank for which I pay a subscription fee of over £6 per month. On three occasions they automatically ordered a delivery when there was 80% in the tank and on three occasions I had to spend hours trying to cancel the deliveries. When I finally got so fed up with their level of Customer Service and inability to offer the service I was paying for, I cancelled the service and direct debit. They sent 9 emails in one morning regarding the cancellation which was further proof of their inefficiency. Now they're hassling me to get their monitor device back or they'll keep taking the £6 per month. DO NOT SIGN UP TO THE CONNECTED SERVICE. THERE IS NO CONNECTION OR SERVICE

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    Oil

    ALways used Boilerjuice but the last delivery the driver ran over my lawn leaving great big divots. When I called RDS FUELS of Doncaster and sent photographs they like Boiler juice where not interested their CUSTOMER SERVICE is NON EXISTENT. Won’t use RDS ever again not recommend.

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    500ltr of home heating oil

    I ordered my heating oil in entry of time for a delivery before the cold spell hit,or so.i thought. How wrong I was,it should have arrived on Thursday, I emailed because it wasn't here. I was assured it would arrive today Friday. I get home from collecting my car from a garage, and yes,no oil. I'm now almost out and the temperature is below freezing,I'm disabled and a pensioner who has used boilerjuice more than any other company mainly because they delivered within the time frame given. I email.again that my oils not here,where is it,I'm now.almost out.of.oil i.cannot afford to.get enough to fill my tank and have to rely on 500ltr a.time once I've saved,my thermostats set at a cd 15° and only have heating on first thing and for two hrs in the evening. I do not waste oil and have never run this low before. I'm.verging on becoming hypothermic and why, the delivery driver couldn't find my place which is tenth out of eleven properties! Nobody every had issues delivering anything here in the 20+ yrs that I've lived here. Even.my 20+ yr old Tom Tom can bring you right to my door via the car park where.everyone surprisingly park their cars and the oil deliveries are all made. But no.not this ????? I'm.left freezing cold with no.hope of o now from any other company for another two wkks at least, I've no other form of heating. My rd is we'll signed,it's not hidden. I've been seriously let down by boerjuice whose job it is to find reliable delivery companies. I will now never use them again as my latest reply states that Watson,the company they selected to not deliver my oil, do not deliver at weekends. Bless so glad the driver cab keep.warm.and.cosy over the weekend while isit and freeze in.an unheated home because he cannot find a place clearly signed!

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    500 ltrs heating oil

    Very poor customer service. I have used boiler juice for many years now, with no problems. However on this occasion one of there tanker drivers said he could not get the tanker down my track, and I would need a 4 wheeler. I have had the standard tanker deliver for years now with no problem. Boiler juice want £35 failed delivery charge before they try delivery again, or £35 before they release my money I’ve paid for the oil. Surely this isn’t legal. Two days of promises to call me back and discuss the issue, but no call. I am now nearly out of oil and on furlough. Any suggestions.......

    My heart.goes out.to.you. I'm.a disabled.pensioner who lives alone and has no can't nearby to.help.me. I ordered in entry of time before this current.cd snap,I too am.now.almost out of.oil. I keep.my thermostat really low so as to conserve oil and cannot afford to order more than the minimum amount at a time. Buy the company boilerjuice selected to deliver my oil couldn't apparently find my we'll signed home that tenth from a group of eleven and down a no through rd so he's got no choice but to go by it more than once! It was due Thursday,didn't arrive,then Friday, didn't arrive. Apparently they don't deliver over weekends. Other companies have a two wk wait and I cannot get my.money back into my account for another week so that makes three weeks at least with no heating! This company behaved appallingly and I for one will never use them again. I hope you have at least an open fire but affording fuel for that is hard. I was furloughed for three months and struggled even having to survive on baked beans or soup. Nobody should be left without when they've done nothing wrong but have been badly let down by their usual oil provider. I hope you soon get your.oil.

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    oil

    Worst company I have ever dealt with, ordered oil during the lockdown about 8 or so months ago, the driver drove over breaking my path/patio slabs, then drove over and parked in the middle of my garden to fill my tank, chewing up the garden with his lorry, iv'e sent emailed after emailed after not even a reply, twice opened the online chat box and they said they were investigating, how long do it take to investigate and get back to someone, yet they find the time to constantly bombard me with email and offers, yet 8 months later still no reply

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    Boilerjuice connected

    Very poor service. We started with connected in april, £42 per month, we paid up front for 500 litres in april, no monitor provided, no delivery or contact since. Beware. We are considering using other suppliers

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    Heating oil.... boiler juice

    Ordered heating oil a month ago since then been given several delivery dates all turned out false was feed up with bad service after a month of no delivery then they charged me nearly 4pds booking charge for cancelling still wIting for refund be careful dealing with this company theirs obviously issues won’t deal with them again first and last

    struggling here

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BoilerJuice

There is not much quality in kinds of gas and other energy sources that you can choose from. But there might be a big difference in prices charged by energy companies and the quality of the services that these companies provide. In any case, you want your energy to come from the best company. Therefore, it might be useful to compare energy companies on an energy comparison website. But which website is the best option? One of the websites that you can choose is BoilerJuice. But what can you expect from their customer service if you have some sort of question, complaint or problem? The best way to find out what to expect from BoilerJuice is by reading what customers have to say about this energy comparison website. Read their reviews, opinions, experiences and other comments to find out if BoilerJuice is the kind of company that you want to be connected to.

About BoilerJuice
BoilerJuice is an online heating oil price comparison website. They call themselves a “number 1 heating oil marketplace. The company was founded in 2004. They wanted to make ordering heating oil cheaper and easier, but also more convenient.

They automatically check all of their suppliers in their online database. Therefore, they claim that they can present you with the cheapest price available. You can get an instant quote from their website. That means you don’t have to phone around for quotes from suppliers. You can view them on BoilerJuice’s website without being restricted to business hours. You can get a heating oil quote, a boiler service quote, an AGA service quote and a quote for a new boiler. And they offer products such as oil tanks, oil tank security, oil tank maintenance, oil additives, oil tank monitors and new oils boilers.

Boiler Juice too makes it easier to compare heating oil prices in the UK, Wales, Wales, Scotland, Northern Ireland etc. And you can compare the prices of red diesel and gas oil in the UK.

Services of BoilerJuice
You can get a quote via their website. Just select the litres that you want, your postcode, email address, oil type, usage and tanker type. You can save money due to BoilerJuice's group saving.

Also, if you refer a friend, you and that friend will both be given a voucher that you can use on your next order. And every time you order via BoilerJuice’s website, they will donate to a group or charity. This group or charity will be one of your choices.

Complaints, Compliments and Tips for BoilerJuice
Have you already gotten a quote from BoilerJuice or ordered via their website? If so, we would like to know what your opinion about this company is. How easy was it to get a quote? Where they able to present you with the best deal, or were you able to find a better deal somewhere else? And what kind of customer service does this company provide? Write a review and tell us about your BoilerJuice experience so potential customers will know what to be aware of when getting a quote from BoilerJuice.

How do customers rate BoilerJuice? Read customer reviews about this comparison website and marketplace for heating oil on BritainReviews. Also, if you're looking for companies that offers heating solutions, you might want to read customer reviews on Best Heating and similar companies to find out which gets the best feedback and is most recommended. 

How to choose an energy supplier

Choosing an energy supplier is not as hard as it may seem at first. It may feel overwhelming when you begin your search as the competitive market offers many options, so here we break down four key points to consider when choosing an energy supplier:

1. Compare with your previous energy supplier
It’s a good idea to always keep tabs on your energy expenses so you can later on analyze what your costs are, for your home or business. This way you will be more prepared when the moment comes to choose a new energy supplier and find out which one can better meet your needs. 

2. Supplier’s history
Do some background research about the supplier. Is the energy supplier a well-established company in the market? Are they licensed to serve your area? What have been other people’s experiences with the supplier? Do they have a good reputation? The kind of reputation and position they hold in the community is an important factor to consider. 

3. Pricings and plans
Reviewing their pricing and plans as well as the terms and conditions of the plan you are choosing. Try to find the plan that most accommodates to your needs and budget and, also, make sure the plan you choose can help you avoid being charged extra for services you are not interested in.

4. Customer service
Look for a company with excellent customer service, with employees that are polite, willing to answer your questions and help you when in need. This will make a great difference if you ever run into problems or misunderstandings. You can always do some research on the web, ask people around you what their experience has been or read customer reviews to find honest feedback on the company’s customer service. 

In BritainReviews you will be able to find plenty of experiences and opinions from real customers so you can objectively look and compare many energy providers. Take a look at some of the reviews and decide for yourself: