The Bottle Club Reviews

: 8
38% Would buy here again

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Patricia Robinson
I was worried as read some negative reviews after ordering. In the event the order arrived one day late but was correct and well packaged so no real problemsRead on
H
Helen London W6
Ordering is easy and delivery efficient but then the trouble starts. Instead of using original Evian boxes, as delivered from France, every bottle is enclosed in stiff plastic sheath and the w...Read on
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Lesley
They are very good at taking your money but no service at all. They make promises that they do not keep eg. Hey Lesley, Thanks for reaching out! I'd be happy to assist you with this. Apologies fo...Read on
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Paul Kemp-Potter
my order turned up, but one bottle turned up broken. i contacted them and sent pictures of the broken bottle in the packaging, as requested. i then had to case them up after 2 weeks, as i had not h...Read on
M
malky malk
DPD delivered to a wrong address , sent 5 emails to bottle club with no reply . do not use them ..Read on

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    Bailey's apple pie liqueur

    I was worried as read some negative reviews after ordering. In the event the order arrived one day late but was correct and well packaged so no real problems

    terrible service , bottle of whiskey for a bday present delivered to a unknown address 5 emails to them no response , no whisky, avoid


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    !2X750ml Evian water in glass bottles

    Ordering is easy and delivery efficient but then the trouble starts.
    Instead of using original Evian boxes, as delivered from France, every bottle is enclosed in stiff plastic sheath and the whole lot encased in a gigantic box. Besides being totally unnecessary, it makes unpacking laborious and tiring and disposal difficult.
    Never again. I shall definitely be obtaining Evian from elsewhere.


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    Cazcabel Tequila Reposado, and Monte Alban Mezcal with Agave Worm,

    They are very good at taking your money but no service at all. They make promises that they do not keep eg. Hey Lesley,
    Thanks for reaching out! I'd be happy to assist you with this.
    Apologies for the delay.
    Please allow us 1-2 days to get your package delivered to you.
    Kind regards,Emma - OH man what joke............
    They are just making it up as they go along another eg.I've canceled your last order, and issued a refund.
    Please allow 3-5 business day for the refund to be processed. Reimbursement of funds will be allocated back to the original form of payment used for purchase.
    Thank you.
    Warm regards,
    Shaik. This email I've received on the 25August 2021 another lie... these are lines they feed you to keep you waiting for nothing. TOTAL RIP OFF


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    wine and spirits

    my order turned up, but one bottle turned up broken. i contacted them and sent pictures of the broken bottle in the packaging, as requested. i then had to case them up after 2 weeks, as i had not had any further contact from them. i then had to sent the pictures a further 2 times, before the agreed to send me a replacement. but a further 3 weeks on and nothing!!!!!!! DO NOT USE THESE PEOPLE. They just want your money and if something goes wrong. they don't give a ... about there customers. PLEASE TAKE MY ADVISE. Spend your money with someone who cares.


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    bottle of triple cask whiskey

    DPD delivered to a wrong address , sent 5 emails to bottle club with no reply . do not use them ..


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    Box of 6 wines

    Not sure about them just order my 1st box of wine and heard so much negative about them just wounding has any one ever got a refund


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    Dalmore 18 Year Old whisky

    Ordered 14th January 2021 with 3-5 day despatch quoted. Chased up on 21st January and received reply saying will be delivered by DPD on 18th January!!. DPD website shows "we have received your order details but have not yet received your package." Have sent a further e-mail asking for more info. but still waiting for a reply.


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    carlsberg export

    ordered on the 01/12/20 arrived on 10/12/20,
    Five days late emails saying its shipped when it had not.I do not like companies that tell porkies if its delayed then
    let the customer know, grow a pair bottle company!!


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