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Great quality in beverages
I must say this site is really amazing. Me and my girlfriend really like to drink a different kind of beverages. Also, we usually order lots of drinks for different events and that's why we were looking for some source where we can get the drinks in stock with standard quality. But here we get unexpected brilliant quality and in addition, the price is also affordable.
5 wines and a sherry.
My order was stated to arrive before 6pm on a Thursday. Despite receiving occasional updates that it was out for delivery, it didn't show up until 8.30pm on Friday. Since the whole Covid-19 is a serious issue though, I can overlook this, though FedEx tracking is almost non-existent. The driver was pleasant though and chatted to me about my cat. However, upon opening the box, I noticed that one bottle had not been included. Judging by the red staining all over another bottle (a half-size 2011 white, mores the pity) and the very damaged receipt, I can only assume it shattered and was removed.
In short, I don't think I'll be ordering from them again.Drinks selection
Ordered on 24/3/20 paid for 5-7 delivery which was expensive. I had to ring them after 2 weeks and was told order would be delivered 7/4/20. Still not received it. Even in the current situation this is not acceptable
3 hammer cider
I have been customer for drink supermarket for long time but few months ago customer services has been really bad I emailed and messaged their site but no one had decency to reply so ok then about a week ago I ordered my normal order which is usually 13.89 a pack now up to 14.99 a pack and add the delivery charges I’m just as cheap to buy from local shops really not happy with them. I used to give them really good reviews but in recent months went downhill for me I even put in complaint about increase in what I buy never replied didn’t really expect them to local shop for me from now on
Champagne
terrible company Susan there is so unprofessional received nothing but verbal abuse from her when i called in to advise the item had been damaged when being delivered refused to reimburse myself for the item would avoid
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