Spotlight: What are our customers saying?
The bouquet of roses arrived today for my daughter’s 40th birthday. They are beautiful and so handy with the pop up vase - she loved them.Read on
What a huge disappointment . Ordered myself some flowers - it was the Exorcist Bunch for Halloween . received a couple of stems of alstroemerias and nothing else. These weren't even shown as part o...Read on
Recieved 6 sprigs today , not worth a £1 they wasnt even in good condition . total waste of money and just a total rip offRead on
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Bouquet of white roses with blush centre
The bouquet of roses arrived today for my daughter’s 40th birthday. They are beautiful and so handy with the pop up vase - she loved them.
What a huge disappointment . Ordered myself some flowers - it was the Exorcist Bunch for Halloween . received a couple of stems of alstroemerias and nothing else. These weren't even shown as part of the displayed bouquet. Very unhappy with the lack of service
Recieved 6 sprigs today , not worth a £1 they wasnt even in good condition . total waste of money and just a total rip off
Flowers and Chocolates
Terrible service. Ordered chocolates and flowers for elderly aunt in Northern Ireland. Chose this company as it specifically advertised it could deliver next day delivery to Northern Ireland. At check out I followed recommended advice and paid £2.95 to guarantee next day delivery. The order was placed way before the deadline on 6 October for delivery on 7 October. The delivery was NOT made. When chatting on live chat I was just given a copy of the terms and conditions stating that they could not guarantee next day delivery to remote places or Northern Ireland! And yet that is exactly what they advertised, and stated that if one had forgotten a birthday, they would help as they could deliver next day! It is 8 October today and the delivery has still not been made. When I asked for them to chase THEIR courier they just gave me the tracking link which said exactly what it said yesterday. No flowers, no chocolates, no idea when and if they are going to be delivered. When I expressed concern as to the quality of the flowers when they eventually arrive, if they do, I was told to take a photograph. The aunt in question has MS and is not able to take photographs! Never use this company!
Good delivery, no bloom even after 2 weeks, complaints but were not interested offered voucher, won't use them again.
Flowers for birthday
Ordered online a bunch of flowers to be delivered for a birthday present and put the date it needed to be delivered. I found out that the flowers had been delivered a day late, which disappointed me. Then this company emailed me ‘to see had they had down’. I gave them a honest response about being disappointed about the late delivery. I was then sent emails with automated responses that gave very poor excuses, but no real apology. I also felt their responses were not respectful. Extremely poor customer relations
Flowers and chocs
I have tried ringing to speak to an advisor, but it is constantly on message. My sister (Julie Sharratt) ordered me some flowers and chocolates as a thank you for supporting her since she has been diagnosed with breast cancer.
I am totally disappointed in my flowers and saddened for my sister as she bought these for me when money is tight.
4 out of 5 of the yoses are dead. These only arrived on Sat. Today is Monday. I did exactly as the instructions state, but this has not kept them alive.
I would appreciate someone giving me a call on 07985263058 to discuss.
Flowers with a verse
Website was easy to use, flowers looked great value for money but they didn’t turn up!
They have taken my money- no flowers and not answering emails
Do not use these people!
I have just received so called flowers from a cousin that was good enough to send them after a hospital stay they are disgusting what a waste of money for them half dead broken heads only 4 stems you should be ashamed of yourselves hasten to say will never use your service
Get well flowers
Arrived day late. Dead the following day. Thanks for this. What a waste of £26.99 How dare you send out rubbish flowers.
Flowers dis not arrived.
Address is right.
Arrived one day late Dead the following day. Would never use this company again. £26.99 for DEAD flowers A joke ? Not well received.. You should be ashamed.