ABCmouse - Overall Rating based on 24 reviews
Featured Reviews
Reviews (24)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Free trial subscription
I would definitely recommend avoiding any free trial offers from this company. It's a nightmare trying to cancel your subscription once you give them your payment details. I had a really frustrating time trying to cancel my trial with them. The website keeps sending you to different pages and offers instead of actually confirming your cancellation. They shouldn't be allowed to trap people into keeping their subscriptions like this.
Subscription service
My time with this subscription service was an absolute nightmare. They told me my service would be stopped because of a problem with my credit card, so I chose not to follow their cancellation notifications since I wanted the subscription to just end on its own. Yet, they kept charging my account without asking me. Only after I got the Glendale, CA BBB involved, was I able to get my money back. But, they acted like they were the ones doing me a favour by giving me a refund. It was obvious they weren't happy about doing what was fair.
Helpful online learning tool
I came across this online learning tool that was a real lifesaver during the lockdown last year. I started off with the free month trial and eventually upgraded to a yearly subscription at a discounted rate. My daughter absolutely adores using it on both her iPad and desktop. It covers all the important educational subjects and regularly updates its content to keep her engaged. It's been a fantastic supplementary learning resource, especially now that she's back at school part-time. I'd say it's definitely worth the investment.
My subscription experience
I signed up for a subscription, but when I tried to cancel it, I had a really hard time. The website had a robot chat that didn't help at all, and they kept charging me even after I cancelled. I couldn't even speak to a real person or file a complaint, which was super frustrating. I had to contact my credit card company to sort everything out, and it was a total mess. This company is not legit, so watch out!
Review with most votes
Subscription service
Read on