GameByte
All reviewsGameByte
50% Would buy here again
All reviews (4)
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Ratchet & Clank
I had no issues using these guys, I got in touch regarding Ratchet & Clank pre-order bonuses and their customer service was brilliant and got back to me extremely quickly. I ordered the game and it came the day before release!!
Steering wheel for ps4
I ordered a steering wheel for the ps4 on 30th November 2021. Gamebyte took my money but I never received my delivery. Gamebyte do not have a contact number to speak to someone and no replies to my various emails. DO NOT PURCHASE ANYTHING FROM GAMEBYTE THEY ARE A SCAM.
Resident Evil
No customer service. They ignore emails and their own contact us form doesnt get responded to. No phone number or live chat.
For sake of saving £1 its not worth the risk because when it goes wrong your cant speak to anyone to sort it out.Simulator
Avoid this company at all cost! An absolutely terrible experience dealing with them and now our of pocket left with a faulty product I am unable to use. Gamebyte are also breaking the law by not honouring consumer rights to return with 14 to 28 days so will be further reporting them to trading standards.
Bought a product from them tried to use it but turned out faulty. I kindly contacted gamebyte regarding my concerns and asked them for help and support. They immediately tried to brush me off and send me to Microsoft.
I explained this is supposed to be brand new and its faulty. It is my right to return a faulty product within a few days from purchase to either request a replacement or refund. They refused both proposals and kept brushing me off. My request ignored and denied my consumer rights.
I only bought it from them because it was a couple of pounds cheaper than on amazon so egg on my face and lesson learned for next time. At least with amazon purchases you're protected in case of issues with a seller.
Based on the way they've handled my concerns and their responses. I believe this is a micky mouse company who are in clear violation of consumer rights to return a faulty product. I would encourage anyone who is thinking of buying from this company to pause for a moment and think is saving of 1 or 2 pounds worth it in case things go wrong.... please shop elsewhere 🙏 and save the burden of dealing with this substanded company.
I will shortly be sharing my email exchange with them to show you my experiences with them and how poor their customer service is. They only offer email contact as well which is annoying.
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