247 Home Rescue

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247 Home Rescue

42% Would buy here again

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Spotlight: What are our customers saying?

S
Sandro
Friendly and quick service, the engineer was very helpful.Read on
J
Jhon
No contract given never get back to you no confirmation of anything i e receipts of payment keep well clear of these cowboys if you want to sleep at night Read on
U
Usha Srinivas
Excellent service !!! I am absolutely amazed at their improved customer services levels and also their top notch excellent central heating engineers. I have been 247 customer for many years, I a...Read on
G
genie
home care experience, like fixed contracts, unreliable engineers, and hidden plan charges. Weโ€™ve made home care simple with flexible rolling monthly subscriptions. You donโ€™t have to commit to any ...Read on
F
Fareen Massey
From start to finish our whole experience with 247 has been excellent. They called to introduce a new scheme to replace our aging boiler, were polite and helpful on the phone and were able to under...Read on

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    Would buy here again
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    Boiler Repair

    Friendly and quick service, the engineer was very helpful.

    Dear Sandro,

    Thanks for sharing this review. Weโ€™re proud of the service that our engineers deliver and are really pleased to read your thoughts.

    Thanks for being a 247 Stay Warm customer.

    Kind Regards,
    24/7 Stay Warm


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    Poor company

    No contract given never get back to you no confirmation of anything i e receipts of payment keep well clear of these cowboys if you want to sleep at night

    Hi Jhon, Your comments regarding the service you received by 24|7 Home Rescue is very important to us. We want customers to have a stress- free experience with 24|7 Home Rescue. We aim to take the pressure out of the emergency that you have encountered. Your report of difficulties in your engagement with us is a serious concern. Mindful of this we are eager to seek out some form of explanation and in doing so reach a resolution for the concerns raised by yourself. Please email us directly at socialmedia@247homerescue.co.uk with your customer reference number to hand and a member of our team will be more than happy to look into this for you. Kind regards, Alice Roberts 247 Social Media team

    Worst company ever, they are a scam company selling insurance & break down covers and not even registered with FCA, just complete rip off. taking legal advice to recover my monies, they have to be taken down to protect customers.

    worse company you can come across,please dont take any cover from this company .just complete rip off. when phone for a emergency ,they totally refuse the claim saying it is not covered on policy wordings .better to take home serve /British gas even though they are bit expensive who will get excellent service what you paid for

    I have 2 properties with you and my others with Swale. I was going to see how professional they/you were before transferring all. However, the latest was a faulty water pump. Instead of replacing (never held any on his van!) he temporally 'cleaned/'fixed' it. (Obviously a cheaper proposition for 24/7. I was told it was only guaranteed for 10 days and should it subsequently break down I would be responsible for a further excess charge (EVEN THOUGH IT CONSTRUED AS BEING A PRE-EXISTING PROBLEM!!) Worse, was that I could not cancel for 7 months as I had a call out!!!! What the hell was I paying a monthly fee for ?? They invent new terms and conditions to suit their purpose which works purely in their favour which was never, from the outset, agreed by myself! I shall be writing to Which, and other consumer watchdogs to exemplify just how poor their service really is. Disgusting and totally unprofessional. And, guess what? I shall be cancelling!

    This company is a con. I had a boiler contract with them for 6 months, my boiler was in perfect working order, they came for a annual service, and said a small plastic cap was missing (I had been using the boiler for over 10 years and never had any problems). They ended up to capped the gas pipe and promised to return in two days with the part. That was in November. Then a nightmare started. They repeated telling me they didn't have the part, after a week, I ordered the part myself online and it arrived the next day. They refused to come out and cancelled my contract. I had to take another contract from British Gas and ended cost almost ยฃ600 for the year. This company is now using the name warranty people to run the business, probably because the poor reviews.

    this company not only signed me up to a service I didn't agree to.."breakdown cover" but sent up a direct debit, sent no documents, when I released I was paying them twice l cancelled my direct debit. within 24hrs they contacted me to ask "why" and a brief chat I asked for a refund, he told me he would get bk to me that was February, WHAT A SHOCK I HAD TO FIND NOT ONLY THEY RESET UP THE DIRECT DEBIT I CANCELLED ON A SERVICE I DON'T WANT/REQUIRE.. SURPRISE OFFICE IS SHUT ON SATURDAY..when website says its open for business. soon all this is over I'm canceling my contract with them

    They are really con artist they will bully you to signed breakdown you don't want buy damaging your boiler in the first and once they know that you don't have any options they will bully to signe a 10 years agreement with them i cancelled direct debit with them as Jayne did as what they put me through in November 2019 when its extremely cold any to they are asking to me pay for services they haven't render imagine to pay for ยฃ3000 for boiler of ยฃ700. I am still in court case with them

    I am on a boiler maintenance plan ,when the engineer came out to service he said we had a leak ,and would have to order a part ,,I then got an email to say it would cost ยฃ99+ why when I pay a monthly charge ,I rang them up and they have reduced it to ยฃ75 !!? Can not understand why.

    The staff when calling are extremely rude when it comes to querying their extra charges for โ€˜pre existingโ€™ problems (how can they say something was there before you began your policy....absolute poppycock. Itโ€™s a total game and you never win once they have you in their clutches.
    The โ€˜engineersโ€™ are NOT fully qualified, they basically have one mainly qualified engineer who will shadow if the lesser qualified engineer has a biggish job......Terrible
    I have many accounts of What happened in the one year my dad was with them but it would take up too much of the internet space
    Just keep away for your own sanity

    After my boiler service.,my boiler broke down. I have had 2 engineers they cannot sort my boiler. They told me to record their engineer working on my boiler. My boiler after service was making a loud noise. Sent 3 emails to their manager no reply. I have not had any hot water or central heating. I want too cancel contact as they can't fix my boiler. Don't go with them.

    worse company
    If you claim ,they will say to you this is not emergency you pay such amount ,when you buy insurance they will tell you about every services you will get, but actualy not .when you claim one time you can't cancel the policy. If you don't want renew policy they will charge you one month because 30 days cancellation .renew and cancellation is same with this company. what a shame!!!!!!!

    The worst service ever you can receive from someone. No one inform you about renewal period, cancellation period... more than 3 times last year engineer come to my house to fix my boiler and guess what- he canโ€™t found the problem. I complain about that and they call me back and told me that my boiler is old and is beyond economic repair and offer me a new one. After long discussion I paid extra ยฃ270 to them and engineer from other company came and fix the problem for 15 min.
    They charge extra month on high price after you cancel the policy. Very bad communication
    Never again- itโ€™s cheaper to call straight to engineer ( I calculate that based on my case)

    Worse company I have ever had the misfortune to deal with. When you want to make a claim they want to keep charging the call out fee. When the engineer comes he calls it a user error and then will not fix. Do not use if you do it is at your peril. They may be cheap but not in the long run when you are left with out heat for over a week in freezing cold temperatures. Call centres with people who speak very poor English and understand even less.

    THIS COMPANY 24/7 IS A SCAM.THEY RIPPED PEOPLE OFF.THEIR ENGINEERS ARE NOT ENOUGH QUALIFIED.I HAD A CALL ENGINEER WHO BROKE MY BOILER AND WANTED TO CHARGE ME GAS VALVE 250 POUNDS .THEY LEFT ME WITHOUT WATER AND HEATING FOR 4 DAYS.A LOCAL ENGINEER CLEANED THE CONDENSATION OF BOILER AND BOILER WAS PERFACT.THEY RIPPED ME OFF MY 200 POUNDS AND NEVER PAID BACK REGARDLESS DOING ALL COMPLAINTS.I WOULD SUJJEST PEOPLE TO STAY AWAY FROM THEM

    21 year old Electrical Engineer Sigismond Nevin, hailing from Thorold enjoys watching movies like Galician Caress (Of Clay) and Board sports.
    Took a trip to Historic Town of Grand-Bassam and drives a Safari.

    I was charged over ยฃ500 to repair my boiler even though I had a contract with them . Numerous attempts to get explanation and reimbursement failed. Absolutely no contact from them whatsoever. Was bullied, hassled and coerced into taking out a new boiler contract with them fo 10 years. I totally declined. DO NOT DEAL WOTH THIS COMPANY.

    This is a dirty scam, do not get boiler cover from 247 Home rescue they will steal your money then fake your boiler breaking to then sign you upto a 10 year deal.

    Cost me ยฃ20 to fix my โ€œBERโ€ boiler.. nice try 247!!

    Checked companies house, Sehana Bux is a director with a dark scamming past! Beware

    I have read all reviews and they are all 100% right .24/7 is a scam co.with cowboys engineers and a rip off company.please,please donโ€™t have any thing to do with this co and keep away from them and donโ€™t give your direct debit details to them .Even though you cancel the direct debit they will still take your money

    Well, all very interesting. I've had to call them out as my boiler has intermittent fault. (periodically stays on). I've spoken to my friend who has his own plumbing business and who installed the boiler. He has not been to see the problem but is adamant it sounds like a sticking valve. I paid the ยฃ75 call out fee and within an hour was contacted with a guy trying to sell me a new boiler. Strangely enough I had been looking into this only yesterday (boiler is now 14 years old but never had a problem - Worcester Bosch). He offered me the "deal" of a new boiler for ยฃ3,900 - only ยฃ39 per month - when I told him I was looking yesterday to replace like for like at a cost o ยฃ2,100 he offered me a new boiler for ยฃ2,200 including 10 years warranty if I took out the service plan. He did say maybe they would deem my boiler too expensive to fix (yeah - lets give that a go shall we), so when I asked how that decision would be made he said by the engineer they send out. I shall be asking for credentials and checking up whilst they are here and most definitely be watching their every move - I'll also be asking my plumber friend for a second opinion once they are gone - My daughter in law and niece are both in the legal profession so if there's any sniff of something going on I'll definitely be on the case!!

    Stay well clear came to fix boiler engineer said new pump needed which was not the case also added few extras in report so that it appeared needed replacing . Sure enough just 3 hours later someone rang trying to get me to buy a new boiler on their service terms which I refused . Will be cancelling the policy .

    Do not use this company ! the engineers are unable to diagnose Boiler faults leading to complete breakdown the engineer even recommends other work to be done on CH system this was carried out at my expense ยฃ 500 but no fix, same fault, I then asked 3rd party for advice on boiler gave them exactly same faults as did to 247, they advised me over phone was hot spots on heat plate and should have been cleaned or replaced earlier but now was too late so I then had to replace the boiler for 2.2K! with another company. On TC's 247 renew the plan for 12 months every time you make a claim even though they are unable to fix, they leave and claim they fix but they never ! something needs to be done, anyone with any advice please ?

    you make a claim even though they are unable to fix, they leave and claim they fix but they never ! something needs to be done, anyone with any advice please
    (๐‹๐ˆ๐•๐„)๐’๐”๐ ๐๐Ž๐‘๐“ ๐‚๐”๐’๐“๐Ž๐Œ๐„๐‘(๐’๐„๐‘๐•๏ฟฝ ๏ฟฝ๏ฟฝ ๏ฟฝ๏ฟฝ ๏ฟฝ๏ฟฝ๏ฟฝC๐„) +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    (๐‹๐ˆ๐•๐„)๐’๐”๐ ๐๐Ž๐‘๐“ ๐‚๐”๐’๐“๐Ž๐Œ๐„๐‘(๐’๐„๐‘๐•๏ฟฝ ๏ฟฝ๏ฟฝ ๏ฟฝ๏ฟฝ ๏ฟฝ๏ฟฝ๏ฟฝC๐„) +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ


    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    (๐‹๐ˆ๐•๐„)๐’๐”๐ ๐๐Ž๐‘๐“ ๐‚๐”๐’๐“๐Ž๐Œ๐„๐‘(๐’๐„๐‘๐•๏ฟฝ ๏ฟฝ๏ฟฝ ๏ฟฝ๏ฟฝ ๏ฟฝ๏ฟฝ๏ฟฝC๐„) +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ


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    Boiler breakdown emergency cover

    Excellent service !!!
    I am absolutely amazed at their improved customer services levels and also their top notch excellent central heating engineers.
    I have been 247 customer for many years, I am one of those who would voice any bad experiences and raise it as a complaint with constructive feedback, if the expected service levels are not met. To my amaze, unlike many other companies, I am happy that they have taken them onboard and their customer services, be it booking a emergency claim, to having an engineer visit the properties, arranging suitable appointments with the tenants etc, they have absolutely surprised me in the past 2months. They have been quick in responding to sending out someone to check and resolve the central heating and plumbing problems that I have had at few properties. Companies like 247 not only make my life easy as a landlord but also the tenants don't have to live in inconvenience for too long, especially when the weather is getting colder.
    The engineer Nick who attended my own house boiler breakdown was extremely courteous, not bothered with the extent of work needed to be done. He was very polite every step of the way, constantly reassuring us that he would make sure the heating would be back on before he leaves or would make sure it is resolved as soon as possible. He took a lot of care, fixed every problem and if new parts were needed, he had them with him. He did not leave a mess but cleaned up after his work.
    After experiencing many companies emergency covers & for many years, he was one extremely diligent, efficient and polite engineer I have come across.
    This shows 247 are striving to make sure their services are excellent. This shows what an tremendous job they are doing with their vetting process by recruiting such experienced and amazing engineers.
    I am one extremely happy customer and look forward to being 247 customer for many more years to come.

    Hi,

    Thank you for taking the time to post your review, the 24|7 Home Rescue Team work very hard to be sure that time is taken to understand each of our customersโ€™ requirements, so that we can provide the right support and assistance.

    Please remember that we are here to help you by logging in to โ€œMy Accountโ€, using our online chat facility or by calling one of the 24|7 Home Rescue Team. These are all easy ways to arrange a service, request an engineerโ€™s visit and to access your documents.
    We really value your feedback and will pass on your comments to relevant team at 24|7 Home Rescue.

    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team.


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    Overall

    No more frustrating

    home care experience, like fixed contracts, unreliable engineers, and hidden plan charges. Weโ€™ve made home care simple with flexible rolling monthly subscriptions. You donโ€™t have to commit to any fixed or long-term contracts.โ€ Actually, there is a hidden policy if you call out for any service the agreement will be automatic for 1 year.

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    (๐‹๐ˆ๐•๐„)๐’๐”๐ ๐๐Ž๐‘๐“ ๐‚๐”๐’๐“๐Ž๐Œ๐„๐‘(๐’๐„๐‘๐•๏ฟฝ ๏ฟฝ๏ฟฝ ๏ฟฝ๏ฟฝ๏ฟฝC๐„) +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ
    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    (๐‹๐ˆ๐•๐„)๐’๐”๐ ๐๐Ž๐‘๐“ ๐‚๐”๐’๐“๐Ž๐Œ๐„๐‘(๐’๐„๐‘๐•๏ฟฝ ๏ฟฝ๏ฟฝ ๏ฟฝ๏ฟฝ๏ฟฝC๐„) +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    (๐‹๐ˆ๐•๐„)๐’๐”๐ ๐๐Ž๐‘๐“ ๐‚๐”๐’๐“๐Ž๐Œ๐„๐‘(๐’๐„๐‘๐•๏ฟฝ ๏ฟฝ๏ฟฝ ๏ฟฝ๏ฟฝ๏ฟฝC๐„) +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ


    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    (๐‹๐ˆ๐•๐„)๐’๐”๐ ๐๐Ž๐‘๐“ ๐‚๐”๐’๐“๐Ž๐Œ๐„๐‘(๐’๐„๐‘๐•๏ฟฝ ๏ฟฝ๏ฟฝ ๏ฟฝ๏ฟฝ๏ฟฝC๐„) +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ


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    Boiler & Installation Service

    From start to finish our whole experience with 247 has been excellent. They called to introduce a new scheme to replace our aging boiler, were polite and helpful on the phone and were able to understand what we wanted. Our circumstances meant that we wanted to replace the boiler but also re-site it (another longer story). They listened, came out and did a (covid-safe) site visit, took images and video and were able to do what we needed. On the day of installation the engineers arrived early, were on the job quickly and knew exactly what to do. Polite, tidy and efficient (the engineer's not the boiler!) they did the work and were complete within the same day (we had 2 days booked out for the job). It included some roof work, unlinking / relinking our Nest thermostat and nothing was too much trouble. They left after explaining the new system and were done by 4pm. Great service, excellent engineers that really knew their stuff. Can't recommend enough.

    Hi,

    Thank you for sharing your positive review and we are delighted to know that you were happy with the service provided by our 24|7 Home Rescue Team. We will pass on your comments to relevant team at 24|7 Home Rescue.

    Please remember that you are able to log into โ€œMy Accountโ€ on our website using your surname and reference number. It is an easy way to arrange a service, request an engineerโ€™s visit and to access your documents.

    Please remember that our live chat operators are available Monday to Friday between 08:00 am and 9:00 pm to help you with any concerns that you may have. It is important to us that you are able to access our assistance as soon as you need us

    Thank you once again.
    Kind Regards,
    24|7 Home Rescue Team


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    Boiler Service

    Great service. Engineer was polite, professional and explained everything he was doing.

    Dear Alina,

    Thanks for sharing this review. Weโ€™re proud of the service that our engineers deliver and are really pleased to read your thoughts.

    Thanks for being a 247 Home Rescue customer.

    Kind Regards,
    24/7 Home Rescue


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    boiler cover and service

    Good engineer for the service, and cover for a year.

    Dear Andrew,

    Thanks for sharing this review. Weโ€™re proud of the service that our engineers deliver and are really pleased to read your thoughts.

    Thanks for being a 247 Home Rescue customer.

    Kind Regards,
    24/7 Home Rescue


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    hey take your money b

    ut do not pay out for repairs!!
    I had an integrated microwave that they coldn't repair. They refused to pay a contribution for the new one that the policy is meant to pay as they said it was voer 7 years old. I asked if thats the case why did they take on the insurance in the first place

    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    (๐‹๐ˆ๐•๐„)๐’๐”๐ ๐๐Ž๐‘๐“ ๐‚๐”๐’๐“๐Ž๐Œ๐„๐‘(๐’๐„๐‘๐•๏ฟฝ ๏ฟฝ๏ฟฝ ๏ฟฝ๏ฟฝ ๏ฟฝ๏ฟฝ๏ฟฝC๐„) +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ


    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    (๐‹๐ˆ๐•๐„)๐’๐”๐ ๐๐Ž๐‘๐“ ๐‚๐”๐’๐“๐Ž๐Œ๐„๐‘(๐’๐„๐‘๐•๏ฟฝ ๏ฟฝ๏ฟฝ ๏ฟฝ๏ฟฝ ๏ฟฝ๏ฟฝ๏ฟฝC๐„) +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ


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    Terrible Terrible service

    Avoid at all costs.
    Customer service is terrible. Didn't listen to anything, Cancelled engineer on day of service even though I had to keep rechecking to make sure he would call. I went ballistic as took day off work for them as a Landlord I had to go to the properties after my meltdown they then rang within 1/2 hour to then get the engineer to call. They rang to say no one at property so engineer left. No engineer was there. They took my number down wrongly even though I went through it several times. I asked for engineer's number, but they wouldn't give it. I can go on telling you of what I've been through with them. They just mess you about. No one knows what each other is doing. They charge you call out fees of ยฃ75 even though you've paid the excess in the policy! Absolute disgrace.

    For this kind of service, you gave them 5 stars?

    Hi Laura, Thank you for outlining the nature of your concerns. I regret to acknowledge that you may have some cause for dissatisfaction in terms of the service received thus far. However, without a valid reference number, I am unable to investigate your complaint. Please provide this information so that I may look into this matter further for you at the soonest instance. Kind regards,

    How could you give them 5 star.
    This company is a con. I had a boiler contract with them for 6 months, my boiler was in perfect working order, they came for a annual service, and said a small plastic cap was missing (I had been using the boiler for over 10 years and never had any problems). They ended up to capped the gas pipe and promised to return in two days with the part. That was in November. Then a nightmare started. They repeated telling me they didn't have the part, after a week, I ordered the part myself online and it arrived the next day. They refused to come out and cancelled my contract. I had to take another contract from British Gas and ended cost almost ยฃ600 for the year. This company is now using the name warranty people to run the business, probably because the poor reviews.


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    acm

    s on auto-pay turned out to go unpaid for two months. As a result, my credit score was damaged for years. After this experience, a friend of mine recommended 760PLUS CREDIT SCORE, I contacted them on 760pluscreditscore at gmail dot com and we had a deal after I made an upfront payment, we started and he got my credit fixed within 12 days, I owe them some cool recommendation, confidently contact them for Excellent Fix.
    CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(6)(O)(8)(5)(4)(O)(6) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(6)(O)(8)(5)(4)(O)(6) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(6)(O)(8)(5)(4)(O)(6) CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(6)(O)(8)(5)(4)(O)(6) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(6)(O)(8)(5)(4)(O)(6) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(6)(O)(8)(5)(4)(O)(6)


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    British Gas and ended

    I ordered the part myself online and it arrived the next day. They refused to come out and cancelled my contract. I had to take another contract from cost almost ยฃ600 for the year. This company is now using the name warranty people to run the business, probably because the poor reviews.

    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    (๐‹๐ˆ๐•๐„)๐’๐”๐๐๐Ž๐‘๐“ ๐‚๐”๐’๐“๐Ž๐Œ๐„๐‘(๐’๐„๐‘๐•๏ฟฝ ๏ฟฝ๏ฟฝ๏ฟฝC๐„) +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    (๐‹๐ˆ๐•๐„)๐’๐”๐๐๐Ž๐‘๐“ ๐‚๐”๐’๐“๐Ž๐Œ๐„๐‘(๐’๐„๐‘๐•๏ฟฝ ๏ฟฝ๏ฟฝ๏ฟฝC๐„) +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ

    ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘+๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ. . . ..
    (๐‹๐ˆ๐•๐„)๐๐„๐‘๐’O๐ ๐๐‡๐Ž๐๐„ ๐๐”๐Œ๐๐„๐‘ +๐Ÿญ ๐Ÿด๐—ข๐Ÿฑ ๐Ÿฒ๐—ข๐Ÿด ๐Ÿฑ๐Ÿฐ๐—ข๐Ÿฒ


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    adsfd

    Donโ€™t fall for their referral program. Itโ€™s a scam. Very dissatisfied. Do yourself a favor and take your business somewhere else. Find other platforms for your kids.
    CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) CUSTOMER SERVICE PHONE NUMBER +1((8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0)


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    habkxugzjl

    product/services, and very professional. He definitely deserves a recognition. Thank you again. I would definitely shop again & deal with Tristen.
    CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) CUSTOMER SERVICE PHONE NUMBER +1((8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0)


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    Boiler service.

    Stephen Lewis, was curtious, friendly, professional and a very knowledgeable engineer.


    Dear Stephen,

    Thanks for sharing this review. Weโ€™re proud of the service that our engineers deliver and are really pleased to read your thoughts. We will make sure that Lewis' manager receives this feedback so that he gets the praise that he deserves.

    Thanks for being a 247 Home Rescue customer.

    Kind Regards,
    24/7 Home Rescue



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    nmbjln

    ". But it's already 7 days since my original scheduled delivery and I still don't get the water. Per the customer service advise, I sent an inquiry through www.water.com but nobody responded. I tried to reach out the local managers through customer service but no response. CAN ANYONE F
    CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) CUSTOMER SERVICE PHONE NUMBER +1((8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0)


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    pluming and central heating

    this is a 2nd rate company when i took the policies out they looked good but how wrong i was all they want is money ki cant wait quick enough to go to a better company what they tell you when joining is not whats in the contract i told sales what i needed but it was with deaf ears t please read the contract before agreeing to join there are better plumers so be careful read the small print


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    BoileR

    doog EngineerreenignE

    Hello,

    Thanks for sharing this review. Weโ€™re proud of the service that our engineers deliver and are really pleased to read your thoughts.

    Thanks for being a 247 Home Rescue customer.

    Kind Regards,
    24/7 Home Rescue


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    sao

    Ordered a tshirt for my daughter for Christmas, ordered the day after Thanksgiving, itโ€™s end of March and still havenโ€™t received. I even begged for my money back, all I get is apologies, which I donโ€™t want.
    CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) CUSTOMER SERVICE PHONE NUMBER +1((8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0)


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    ,jn,/.

    Stick to Herts, Avis, Sixt, Enterprise or Alamo as others especially in the Airport and most notably, * GoldCar * WILL rip you off by trying to pre-authorise the excess payment and then find any old scratch in order to
    CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(2)(5)(4)(2)(0)(O)(9) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(2)(5)(4)(2)(0)(O)(9) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(2)(5)(4)(2)(0)(O)(9) CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(2)(5)(4)(2)(0)(O)(9) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(2)(5)(4)(2)(0)(O)(9) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(2)(5)(4)(2)(0)(O)(9)


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    Installed Boiler

    .Service Efficient And Fast Always


    Dear Ruth,

    Thanks for sharing this review. Weโ€™re proud of the service that our engineers deliver and are really pleased to read your thoughts.

    Thanks for being a 247 Home Rescue customer.

    Kind Regards,
    24/7 Home Rescue



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247 Home Rescue

Of course you want to live comfortably, and nowadays that includes all the equipment, devices and other modern things we are used to. You will want your house to be nice and warm and you want to be able to use the appliances that you have in your home. If your heating breaks down or your dishwasher or washing machine breaks down, that can become quite unpleasant and uncomfortable. So if something does break down, you will want it to be fixed quickly and effectively. 24/7 Home Rescue is a company that provides covers and repair service for boilers and other appliances. You can find their premiums on their website, but that tells you nothing about the service that they provide. It also does not tell you if the company really comes to your rescue at a time when you really need them. Customers that have dealt with 24/7 Home Rescue before can tell you that. Read their customer reviews with their experiences, opinions and more to get a clear view of what this company does. These reviews can help you decide whether you want to cover your stuff at 24/7 Home Rescue or not.

About 24/7 Home Rescue
24/7 Home Rescue is a company that offers cover and repair service for your boiler and other appliances that you have in your home. They can help you when your boiler breaks down, when your washing machine has problems, when your dishwasher does not work the way that is should and many other cases. They have several boiler covers. They all provide unlimited 24/7 callouts, nationwide coverage, unlimited claims, boiler breakdown service. The more elaborate policies also include extras like cover of the external and internal plumbing and drainage, cover of the central heating system and a gas safety check. The basic appliance cover included your washing machine, tumble dryer and combined fridge freezer. More elaborate policies also include dishwashers, separate fridges and freezers, American fridge freezers, electric ovens, gas hobs, ceramic hobs and master cookers.

Services of 24/7 Home Rescue
As mentioned before, they offer 24/7 repair service for your boiler and appliances. If you make use of their services via your cover, you will not be charged for labour or parts. You can contact them via a live web chat, via telephone or via email, all of which can be accesses via their website.

Complaints, Compliments and Tips for 24/7 Home Rescue.
Have you made use of the services of 24/7 Home Rescue in the past? That you can tell us what you think about this company.  Do they help you in times of need? Does the premium cover the expenses that you would have had without a cover? And what are the people at 24/7 Home Rescue like? Did you encounter any problems and how did their customer service treat you and your complaint? Let us know by leaving a review with your experience, opinion and more. Others can benefit from your experience when they try to decide whether they want to cover their boiler and other appliances at 24/7 Home Rescue.

Does 24/7 Home Rescue really come to your rescue? Read customer reviews about this company for appliance cover, boiler cover, boiler repairs & appliance repairs. Or if you're looking for a company to provide you with heating systems, you can check out this company or similar companies' reviews on BritainReviews. 

Before taking out insurance
Firstly, before you take out insurance, you should consider answering the following questions. If the insurance company is an independent agent or an insurance company?

Secondly, you should research the company's history and reputation. And reading online reviews is a way to find out more about their consumer satisfaction.

Thirdly, you should also look into the insurance companies’ financial strength to be sure that they can cover your claims!

Fourthly, always looking into the coverage of an insurance policy. Make sure that what you need is what you get!

Fifthly, analyze and compare the price of an insurance policy. Whether you are taking out a home or health insurance, there is always a cheaper and (not always) a better option.

Finally, there are more things to consider before taking out insurance; matters as the ease of doing business like getting claims approved.

Also, if you are looking for reliable insurance companies, then have a look at the following companies that have a positive review score on BritainReviews: